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Seller#: 0UHG6RKM3O2LH35F0

The Server Store Seller Profile 972-478-5641 Email This SellerEmail This Seller  See all products from The Server Store See all products from The Server Store

The Server Store is your one stop online used computer parts super store. We stock genuine refurbished and pulled parts for Servers, Desktops, and Notebooks from various OEMs including Compaq, HP, Dell, IBM, Toshiba, DEC, Kingston, and more. With literally thousands of used and refurbished computer parts to choose from you will definitely find what you are looking for. Search by well known manufacturers such as Dell, IBM, or Micron; by part number to locate the exact computer parts you need, or by category to find used memory, refurbished video cards, or a like new LCD monitor. If you're looking for refurbished or used computer parts, you're at the right place - You're at The Server Store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (232 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 175 Reviews
newegg
76%
Good Rating + 4 38 Reviews
newegg
16%
Average Rating + 3 3 Reviews
newegg
1%
Poor Rating + 2 4 Reviews
newegg
2%
Very Poor Rating + 1 12 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Garrett P.
Order Date : 1/12/2016

Rating + 5 Solid Seller. Everything was as described.

Second purchase, 4th computer from The Server Store. Items are as described and delivered on time or ahead of schedule.
Great refurbs at reasonable prices. From my observation, The Server Store is the only refurb reseller of these workstations that offers customization and build options. i.e. select ram, hdd, procs etc. I have recommended them to friends and business partners alike and will continue to do so.

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David R.
Order Date : 1/12/2016

Rating + 5 Perfect

The product (video card) was shipped quickly and packed expertly with anti-static bag and bubble wrap protection. I would purchase from The Server Store again.

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Brendan O.
Order Date : 12/19/2015

Rating + 5 Extremely Satisfied & Would Buy From Again

I ordered a Chromebox for my mother for Christmas and was worried that it might not arrive on time. I contacted the seller and they responded very quickly letting me know the expected arrival date. The item ended up arriving on time in very good packaging and in like new condition (it was refurbished). I got an exceptional deal on an amazing product and I would love to buy another product from The Server Store again.

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MinhTam
Order Date : 11/11/2015

Rating + 5 very good

I bought a ThinkServer TD230 to use as a dedicate cruncher for WCG and so far the machine works flawless. The machine came on a rainy day and I was worried that it might get wet, but to my surprise the packaging from the out side got beat up pretty bad but the inside hold up well with thick foam. Just bought another one from this seller. If this one is smooth like the first one i'll buy again from this seller.

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Joe Wulf
Order Date : 10/17/2015

Rating + 5 Excellent product and prompt shipping

Very pleased with both machines I purchased (Dell T5500); They were configured correctly and work like a charm. Much thanks!

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N/A
Order Date : 11/5/2015

Rating + 5 Dell Precision T5500

Only had for a day but so far so good. Have run some basic CAD as well as the game World of Tanks both programs worked fairly well. A better graphics card than the Nvidia Quadro fx1800 that came with it might be worth a investment in the near future. Will keep things updated as I own this beast:)

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Computerless
Order Date : 8/8/2015

Rating + 1 Computer never worked properly

After buying my lenovo, I ran into an issue with it booting. I reinstalled the OS and it worked fine for a few weeks. Then I rebooted it one day, and it completely flaked out, unable to boot, unable to fix it, cant even boot from installation CD.
Seller Response:Karla,

I am very sorry that the ThinkStation C20 workstation is giving you trouble, but please call me directly so I can have your machine brought back. I will make sure you are back up and running better than before.

Kenneth
972-478-5641 x242


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M
Order Date : 9/15/2015

Rating + 4 refurbished HP Z400 workstation

Good service from supplier. System works just fine, though the inside of the case and the CPU cooler were a bit dusty (remedied by quick blow-out with compressed air). There with some signs of rust on sheet metal of the case (cosmetic issue). Overall, a good value for our needs.

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N/A
Order Date : 5/8/2015

Rating + 1 Unreliable Seller

We used to purchase from this buyer but not anymore. First we bought 3 PCs and they only delivered 1. Then they sent 2 replacements that never turned on. Yes, they offered to diagnose the PCs and replace faulty parts but all at our own cost due to the warranty period had expired. Oh well.
Seller Response:David,

I am sorry you are having problems with the machines you purchased back in May. As you may already be aware, these are already past the warranty period and unfortunately we no longer carry these units in stock either. However, please contact me directly to see how I can help you with this issue.

Kenneth
972-478-5641 x242


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N/A
Order Date : 9/20/2015

Rating + 5 Great Service and Good Product

I had the wrong shipping address on the order and fedx would not forward so i called The Server Store and they shipped another product to me at the proper address and also called fedex and told them to return the one they were holding. Great service!

I was nervous getting a refurbished set of xeon's, but dropped them into the server tonight and they seem to be working fine for now. Packaging was good. I had a vague recollection they would include thermal grease and there was none, but no biggie as i had some on hand.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    Return or Replacement Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt, for a refund, or a replacement - subject to the following:

    a) Contact The Server Store to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.

    b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund.

    c) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.
Desktop PC Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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