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Seller#: 0UHG6RKM3O2LH35F0

The Server Store Seller Profile 972-478-5641EXT242 Email This SellerEmail This Seller  See all products from The Server Store See all products from The Server Store

The Server Store is your one stop online used computer parts super store. We stock genuine refurbished and pulled parts for Servers, Desktops, and Notebooks from various OEMs including Compaq, HP, Dell, IBM, Toshiba, DEC, Kingston, and more. With literally thousands of used and refurbished computer parts to choose from you will definitely find what you are looking for. Search by well known manufacturers such as Dell, IBM, or Micron; by part number to locate the exact computer parts you need, or by category to find used memory, refurbished video cards, or a like new LCD monitor. If you're looking for refurbished or used computer parts, you're at the right place - You're at The Server Store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (144 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 104 Reviews
Good Rating + 4 24 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 4 Reviews
Very Poor Rating + 1 9 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
2016 IT Pharmacist M
Order Date : 7/11/2015

Rating + 5 Lenovo thinkstation

Fantastic refurbished workstation. Crazy amount of ram, I surely would have paid the same amount of $ in ram alone. I could not have built this system with this budget. I absolutely love this desktop and will purchase another within a year. The shipping was amazingly fast for nowhere Montana, and it arrived 8 days early. Packing was top notch, i say this because my wife saw the courier drop the whole thing on the stairs up to my apartment and the computer booted without insult.

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Order Date : 6/11/2015

Rating + 5 excellent laptop

Received my newly refurbished laptop. Exactly as described and everything working. Not a scratch or mark on it. If someone told me it was new I would believe them. I have seen some from other companies that look like they were pulled from a dumpster. Excellent job Server Store. I will look for your products in the future.

1 out of 1 people found this review helpful. Did you? Yes No

Refurbished at best.
Order Date : 10/8/2014

Rating + 2 Dell R610 not 100%

Purchased and installed without any issues. Was very impressed, initially anyway. Finally saved up enough money to fully populate all the DIMM slots, B6 came up bad. Makes me wonder how many of these boards are sold, betting on users never utilizing all the DIMM slots thus never finding out their system is faulty.

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Order Date : 5/2/2015

Rating + 1 nvidia geforce 405

video card received in static bag. NO box, NO manual or any kind of paperwork, and most importantly NO driver disk!
Seller Response:This item is OEM and although it is new, it does not include a manual, paperwork or driver disk. I apologize for the misunderstanding and I have updated the details on the item page.

0 out of 5 people found this review helpful. Did you? Yes No
Order Date : 3/12/2015

Rating + 5 Great Refurb and Exceptional packlaging!!

There was the expected slight cosmetic scratches that were mentioned in the description; but the refurbishing was exceptional. They upgraded the hard drive to a 1TB (too bad it was a extremely noisy Samsung drive that made this relatively quiet machine very noisy. So noisy that I turned up the fans from quiet to full just to squelch the chatter). I am going to clone this to an SSD.
The interior is so beautifully done with everything you will need in the future (SATA cables, power cables [for 7 drives, I believe] nicely routed and tucked away). The box was originally designed quite nicely and the Server Store did such a nice job fixing it up.
Being a 1366 once a SATA III and USB3 card/cards are installed it is a cheap upgrade to a nice dual 6-core Xeon workstation. So easy to upgrade.
The entire computer was tightly sandwiched into a cocoon of formed (and thick tough) foam that perfectly and so tightly fit into an oversized thick carton.
Wow! Talk about caring about what you do!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 3/9/2015

Rating + 5 Excellent customer service

I purchased a refurbished (clean pull) RAID controller with the first being dead-on-arrival. The response from Chris at The Server Store was immediate and fully responsive. Replacement board works great.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/18/2014

Rating + 5 Excellent excellent excellent

Thank you very much for my new workstations. It's very nice to get what I ordered quickly and cleanly. They were packed well and booted up right away. What a pleasure to have such robust hardware and memory. Very very nice.
Thanks. I'll be back.

1 out of 1 people found this review helpful. Did you? Yes No

K. Smith
Order Date : 3/12/2015

Rating + 5 Lenovo D20

I purchased a Lenovo D20 off of the market place from . The unit arrived in excellent condition ready to be put to work. The only issue I had was the video card would not connect to my monitor. This was quickly resolved by the server store.
Another satisfied purchase from the Egg marketplace!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/7/2014

Rating + 5 so nice perfect

great seller could not ask for better customer service

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Order Date : 3/13/2015

Rating + 5 Fast Shipping, Item as Indicated

I bought a refurbished RAID controller from these folks and it arrived on-time, as indicated, and in perfect working order. I would do business with them again.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    Return or Replacement Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt, for a refund, or a replacement - subject to the following:

    a) Contact The Server Store to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.

    b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund.

    c) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.
Desktop PC Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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