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Seller#: 0UHG6RKM3O2LH35F0

The Server Store Seller Profile 972-478-5641 Email This SellerEmail This Seller  See all products from The Server Store See all products from The Server Store

The Server Store is your one stop online used computer parts super store. We stock genuine refurbished and pulled parts for Servers, Desktops, and Notebooks from various OEMs including Compaq, HP, Dell, IBM, Toshiba, DEC, Kingston, and more. With literally thousands of used and refurbished computer parts to choose from you will definitely find what you are looking for. Search by well known manufacturers such as Dell, IBM, or Micron; by part number to locate the exact computer parts you need, or by category to find used memory, refurbished video cards, or a like new LCD monitor. If you're looking for refurbished or used computer parts, you're at the right place - You're at The Server Store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (190 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 140 Reviews
Good Rating + 4 31 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 4 Reviews
Very Poor Rating + 1 12 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/8/2015

Rating + 1 Computer never worked properly

After buying my lenovo, I ran into an issue with it booting. I reinstalled the OS and it worked fine for a few weeks. Then I rebooted it one day, and it completely flaked out, unable to boot, unable to fix it, cant even boot from installation CD.
Seller Response:Karla,

I am very sorry that the ThinkStation C20 workstation is giving you trouble, but please call me directly so I can have your machine brought back. I will make sure you are back up and running better than before.

972-478-5641 x242

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Order Date : 9/15/2015

Rating + 4 refurbished HP Z400 workstation

Good service from supplier. System works just fine, though the inside of the case and the CPU cooler were a bit dusty (remedied by quick blow-out with compressed air). There with some signs of rust on sheet metal of the case (cosmetic issue). Overall, a good value for our needs.

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Order Date : 5/8/2015

Rating + 1 Unreliable Seller

We used to purchase from this buyer but not anymore. First we bought 3 PCs and they only delivered 1. Then they sent 2 replacements that never turned on. Yes, they offered to diagnose the PCs and replace faulty parts but all at our own cost due to the warranty period had expired. Oh well.
Seller Response:David,

I am sorry you are having problems with the machines you purchased back in May. As you may already be aware, these are already past the warranty period and unfortunately we no longer carry these units in stock either. However, please contact me directly to see how I can help you with this issue.

972-478-5641 x242

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Order Date : 9/20/2015

Rating + 5 Great Service and Good Product

I had the wrong shipping address on the order and fedx would not forward so i called The Server Store and they shipped another product to me at the proper address and also called fedex and told them to return the one they were holding. Great service!

I was nervous getting a refurbished set of xeon's, but dropped them into the server tonight and they seem to be working fine for now. Packaging was good. I had a vague recollection they would include thermal grease and there was none, but no biggie as i had some on hand.

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Order Date : 9/22/2015

Rating + 5 Exceptional

Received item in a well packed and cushioned box. The Computer looked brand new. Seller emailed me tracking and it was sent by FedEx and arrived promptly. Very impressed with follow through and follow-up. A++++

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Order Date : 9/24/2015

Rating + 5 ThinkStation D20 refurb

Of course, I live in Austin, Texas, so I was close to the shipping origin, but I ordered my server on Thursday the 24th and received it on Saturday the 26th, even before PayPal completed the transaction. It came working as advertised and is an excellent, (quiet) addition to my home computing resources.

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Bo Bruen
Order Date : 9/12/2015

Rating + 5 Nice doing business with you.

I ordered $950 worth of refurbished CPUs and held my breath. I received a very well packaged and promptly shipped box via FedEx Ground that contained two pristine refurbished E5-2670s. What more could I ask for? Thanks for being awesome.

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Order Date : 9/1/2015

Rating + 5 Excellent Service

My communications were with Kenneth at The Server Store. He responded within a few hours to all of my inquiries and continued to respond well into the evening.

I bought a Lenovo D20, the packaging was excellent. They used 3 inch foam all around the machine. I could tell the box took a beating during shipping, but the internal packaging protected the machine extremely well.

I am very impressed with the level of customer service and will buy from the server store again.

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Order Date : 6/22/2015

Rating + 5 Amazing customer service

Unit I purchased wasn't 100% functional when I received it. After a few phone calls and great support everything was up and running. Fro a customer service standpoint I will definitely buy from The Server Store again.

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Satisfied Customer
Order Date : 8/23/2015

Rating + 5 Great Experience

Ordered a refurbished ThinkPad T420 from them and it arrived in near mint condition. The computer works great, arrived well packaged and clean and is in really good condition. I told them I needed it soon for school and they shipped it promptly. I had some questions about the order and their customer service was nice, quick, and responsive. They answered all of my questions quickly and got me the product I wanted. Great experience, I would definitely buy from these guys again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    Return or Replacement Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt, for a refund, or a replacement - subject to the following:

    a) Contact The Server Store to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.

    b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund.

    c) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.
Desktop PC Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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