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Seller#: 0UHG6RKM3O2LH35F0

The Server Store Seller Profile 972-478-5641EXT262 Email This SellerEmail This Seller  See all products from The Server Store See all products from The Server Store

The Server Store is your one stop online used computer parts super store. We stock genuine refurbished and pulled parts for Servers, Desktops, and Notebooks from various OEMs including Compaq, HP, Dell, IBM, Toshiba, DEC, Kingston, and more. With literally thousands of used and refurbished computer parts to choose from you will definitely find what you are looking for. Search by well known manufacturers such as Dell, IBM, or Micron; by part number to locate the exact computer parts you need, or by category to find used memory, refurbished video cards, or a like new LCD monitor. If you're looking for refurbished or used computer parts, you're at the right place - You're at The Server Store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (9 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Sam
Order Date : 6/6/2014

Rating + 5 Excellent Customer Service!

I was amazed at the customer service provided by Chris at The Server Store!

Within 1 hour of me notifying them of my problem I received an email stating they would ship a replacement the next day. NO questions asked! I received the replacement within 3 days and I'm just ecstatic!

Great customer service on this level is an absolute rarity these days. You just never know what you're going to experience when you do mail order. I could not have experienced better service! It was excellent in every way!

Thank you Chris! I will be shopping your store for future deals!

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CadMatt
Order Date : 6/11/2014

Rating + 5 Awesome

Got exactly what I ordered quicker than I was told

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oregon jack
Order Date : 4/23/2014

Rating + 5 I'd buy again.

I'd buy again, exactly as described, good packaging and shipping.

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N/A
Order Date : 4/30/2014

Rating + 5 very good seller

item arrived on time and in good working order!

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JB
Order Date : 4/23/2014

Rating + 5 Great service

Responded to email within an hour and had replacement part sent out by the end of the day. It is great to see this kind of customer service still exists.

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JeffS
Order Date : 4/23/2014

Rating + 5 exc

Great packing and shipping. Excellent customer support. Needed a part, sent email, same day phone call in a couple hours from staff. " What do you need? No problem, we'll send it out,..." and it arrived fedex (no cost to me). The machine I received is industrial grade, top shelf Lenovo Xeon workstation, and in excellent condition, looks new. Customer Support at The Server Store was outstanding, in my experience and the product is also outstanding. To repeat, they called me personally on the phone almost immediately in response to an email inquiry. It just doesn't get any better than that.

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Superman
Order Date : 4/23/2014

Rating + 5 Good seller.

Very kind and honest seller.

Thanks,

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inDocsweb
Order Date : 4/17/2014

Rating + 5 High Quality Refurbished

Can't find a single thing to complain about. High quality in every respect. Thanks MET.

1 out of 1 people found this review helpful. Did you? Yes No

Evan
Order Date : 4/14/2014

Rating + 5 Awesome

Ordered two refurb desktops. Both were packaged with great care, clean, and formatted nicely. Best refurb experience so far on newegg (which is a significant sample size from several sellers).

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

RMA Policy
    Return or Replacement Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt, for a refund, or a replacement - subject to the following:

    a) Contact The Server Store to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.

    b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund.

    c) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.
Desktop PC Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
RMA instructions
    Contact The Server Store to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.
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