The Tool People Seller Profile 855-765-9267 Email This Seller See all products from The Tool People
Here at The Tool People.com we sell a wide variety of top quality tools & merchandise at low prices whether or not you are a mechanic by trade, a garage and or tool freak, or just an everyday person looking for a great deal; we have it all in one store at great prices. We offer everything a professional automotive garage or the weekend tool hobbyist may need. Auto equipment like lifts and hydraulics, battery testers, chargers, and diagnostic equipment. We also carry air tools, socket and wrench sets, tire changers, balancers and much more. This really is a one-stop-shop for all your needs! We are also authorized Milwaukee and Caterpillar Smartphone dealers. We will deliver your tools straight to your place of business or to the front door of your residence. Either way you get top quality products at low prices nationwide, delivered within 1-5 business days no matter where you are in the country. We feel it's important that our customers get everything in a timely manner and in great condition with the same manufacturers warranty that you would expect in any other retailer.
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Standard Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.