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The Watch Locker Seller Profile 888-992-8249 Email This Seller See all products from The Watch Locker
M-F 9-6 EST
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Standard Return Policy
We offer customers a full refund on returned items minus shipping charges.
All items returned to TWL must be returned UNWORN, unaltered, in their original, unused condition, in their original boxes and with all paperwork (this includes warranties), parts and accessories to insure any credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; tags and protective stickers have not been removed; there are no signs of wear on the product or the case; and the product must not have been sized or altered in any way.
You can then contact us by phone 1-888-992-8249 or email email@example.com to request an RMA #. Our customer service representatives will give you an RMA # and direct you to package the items safely and securely in a box with the completed RMA form. Remember to include all of the paperwork and other items which came with the watch.
RMA numbers are only valid for 10 days after issuance. Please allow 2 weeks for processing any refunds associated with either returns or exchanges.
Items returned without an RMA number will be refused and sent back at the buyer’s expense.