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Seller#: 0UHIQWIKFMWLN4EC2

The Wires Zone Seller Profile 310-499-1355 Email This SellerEmail This Seller  See all products from The Wires Zone See all products from The Wires Zone

Located in Los Angeles, CA. We have over 15 years of experience in Home and Car audio, electronics and accessories. We specialize in quality, variety and competitive pricing for all of your Home and Car Audio needs. We are an authorized dealer of a variety of brands such as: Teac, Metra, Boss Audio, Boyo Vision, Crimestopper, DLS, Earthquake Sound and many more.

Our knowledgeable staff is available Monday-Friday 9:00am – 5:30 pm PST to answer any of your questions, concerns and to assist you in finding the best solution to fit your needs. You can reach us at 1-877-778-7938 or via Newegg Message. With our high priority customer service and 24 hour response time we strive to make your experience with us a great one.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (78 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 52 Reviews
newegg
66%
Good Rating + 4 11 Reviews
newegg
14%
Average Rating + 3 3 Reviews
newegg
4%
Poor Rating + 2 3 Reviews
newegg
4%
Very Poor Rating + 1 9 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Timothy G.
Order Date : 7/14/2016

Rating + 1 I guess zero is not an option

They said refurbished, but when I sent them the definition of refurbished they said they could not guarantee that quality. The screen was trashed. So many scratches it was unusable. I sent if back, and they were crazy slow about getting the refund completed. Then when they got it back they admitted it was clearly damaged beyond a usable level. Their emails were just above illiterate. So yes this should have been a slam dunk. The tablet specs are great, and the tablet could have been great for me to use; however they sold me a heavily used and damaged tablet as a "refurb". Bad business!

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Michael S.
Order Date : 6/26/2016

Rating + 1 Advertising Non-Compliant Copper Clad Aluminum as CAT6 is Fraudulent

Copper Clad Aluminum (CCA) is NOT CAT6 compliant. It is fraudulent to attempt to pass off a product that has not passed industry performance and safety standards by putting the CAT6 label on it. CCA is not UL rated, it is not NEC-compliant, nor does it meet TIA specs. It is in fact illegal to use CCA for networking and telecoms installations in the United States. CCA experiences an unacceptable failure rate to to brittle and oxidizing nature of aluminum. Aluminum has a higher DC resistance which can cause overheating and damage/fires in Power Over Ethernet applications.

Bad on me for not realizing it until afterward that the "great price" I had gotten was because I was buying a counterfeit.

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Jeffrey F.
Order Date : 4/6/2016

Rating + 5 Fast service

Processed my order the same day, and got it shipped.

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JUIPIN Y.
Order Date : 1/1/2016

Rating + 1 The quality is not as respected

When we received this item we thought this one is used since the plastic bag is open and some of the cable come with it was not folding at right position as new item you will expect. Then after plug in cables and power it up, you can tell the quality is like a cheap toy. This is the worst ever DVD player that I have even purchased.
The only start I gave is because the shipping is on time.

1 out of 1 people found this review helpful. Did you? Yes No

Doug @ RPL
Order Date : 10/27/2015

Rating + 1 Not real store

Does not ship product nor respond to comments. Do not shop here. As far as I can tell, it's a shop that is set up to take your money.

1 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 12/20/2014

Rating + 1 OEM Samsung EB-L1G6LLZ Li-Ion Battery for Galaxy S3

Knowingly sent me a USED battery. Honestly? Don't waste your time here

1 out of 1 people found this review helpful. Did you? Yes No

GigaXS
Order Date : 10/16/2014

Rating + 5 That was fast!!

Was a bit hesitant with lack of helpful reviews on the seller. I also don't like buying from anyone other then newegg. But I ordered on Thursday night and received it Monday morning. I did NOT expect it to be here so quick! Everything looks great. Can't complain. Would definitely buy from them again.

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Scott
Order Date : 4/17/2014

Rating + 5 great experience

Got the product faster than expected

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VG
Order Date : 2/16/2014

Rating + 2 Shipped fast but...

The product description was inadequate. It was not mentioned anywhere that the product was for automobile use and requires 12 volts to operate. So my money was down the drain as I intended to use for home stereo use.

1 out of 4 people found this review helpful. Did you? Yes No

VG
Order Date : 2/16/2014

Rating + 2 For auto use only

This unit requires 12 volts to operate. The product description does not mention this fact which makes it impractical to use for home stereo use.

1 out of 4 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    All items must to be returned in original packaging, include all parts and accessories. Open boxes will be charged a 15% restocking fee,missing parts will be charge.
    We will credit for the item only without the shipping charges.
    $10-$15.00 will be charged for all free shipping items in case of return.
    NO INTERNATIONAL RETURNS ARE ACCEPTED

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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