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Seller#: 0UHZRBI9C3BQXW81C

Thedealyouneed Seller Profile 949-743-0545 Email This SellerEmail This Seller  See all products from Thedealyouneed See all products from Thedealyouneed

Buy new, refurbished and used cell phones at thedealyouneed for a great price! At thedealyouneed we know that phones get lost, broken, and need replacing, that is why we offer used and refurbished cell phones at cheaper rates than leading cellular companies.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
newegg
66%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
17%
Very Poor Rating + 1 1 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Unhappy
Order Date : 9/19/2013

Rating + 2 Incompetent or unethical?

It was critical that my order arrive quickly so I ordered AND PAID FOR next day shipping. When I checked the tracking number I had been CHARGED for next day mail, but it had been shipped only as priority. Was was this a gross mistake or did they just think I would notice? I called NewEgg and they intervened and I received a credit back for the cost of shipping. Meanwhile it took nearly 8 days from the time I placed my order until I received my phone.

Did you find this review helpful? Yes No

N/A
Order Date : 8/7/2013

Rating + 1 Sent me the wrong item

I ordered a monster blackout surge protector, and was sent a cheap monster energy efficient surge protector alternative instead.

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N/A
Order Date : 7/9/2013

Rating + 5 Thanks Guys

I purchased a cell phone from Thedealyouneed. There was a problem with the phone when I received it. They when out of their way to correct the concern even though the defect was not their fault. Most anyone can do good business when things go as intended. It is how a company handles concerns that really speaks to their professionalism. Thanks for thinking care of me, guys.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    We guarantee you'll be fully satisfied with your order once received. If you're having any issues with your order, please email us with your full name, order number, and a detailed explanation of your issue. We require customers to contact us within thirty days from date of purchase in order to qualify for a return.
RMA instructions
    Please email cs@thedealyouneed.com to obtain Return Authorization and we will provide further return instructions at that time.
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