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Seller#: 0UHG6RKMTROLH6BF0

Think Green PC Seller Profile 859-292-0603 Email This SellerEmail This Seller  See all products from Think Green PC See all products from Think Green PC

Think Green PC provides high quality computers and accessories throughout the United States including laptops, desktops, and more! Our refurbishment and remarketing program helps corporations recover value from their used, off lease, or excess computer equipment. Customers have the opportunity to realize the added benefit of using high quality business PCs and laptops at a fraction of the cost. Each unit is thoroughly tested for functionality through keyboard, memory, and hard drive tests. Units are also checked for excessive wear or damage and appropriate parts are replaced in the refurbishment process.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (6 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
newegg
83%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
17%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
mgp1964
Order Date : 3/26/2014

Rating + 5 Excellent items

Ordered a Dell E6410 laptop, item description said grade B refurbished and that LCD had spots, received item and I am totally blown away with the quality of the item, my eyes must be bad as I don't see any spots on the LCD and the overall condition is excellent, if this is there B rating then their A ratings must be brand new. You can't go wrong with this seller, there items are as described and better.

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GIRTHQUAKE
Order Date : 2/22/2014

Rating + 2 I tried. I really did.

First laptop was DOA. Sent it back and it sat in their building for a week, I had to keep calling for updates because they, despite saying they'd keep me informed, made not a single attempt to contact me once they had the laptop back. Replacement was absolutely caked in dust, cripplingly so, and one of the hard drives was dead In the replacement. Worn out power brick was dead within 24 hours of getting the laptop.

Truth be told great laptop, but had I realized I was going to have to replace parts, clean it and rebuild it myself, I could have saved money and just bought a dead one since that's basically what I received. Twice. They offered a refund, but by the second laptop I'm burnt out on packaging, plus I already repaired the thing for them. I'm not sending it back.

1 out of 1 people found this review helpful. Did you? Yes No

Tim
Order Date : 3/14/2014

Rating + 5 Wow

product BETTER than listed specs. Got sooner than expected.

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Bert
Order Date : 2/24/2014

Rating + 5 GREAT SELLER

Great product condition, shipped as advertised and would purchase from this seller again!

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Dave
Order Date : 2/24/2014

Rating + 5 Very satisfied - great service and fast shipping

The refurbished laptop I ordered arrived in great shape. The company provides very nice used laptops at a really great price. Everything was well protected in the shipping box. My only complaint is that the seller required a signature for delivery, which wasn't mentioned anywhere prior to ordering. This caused a little bit of inconvenience and delayed delivery by a couple days. I would have chosen to deliver to my office had I known of the signature requirement.

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Erik
Order Date : 1/22/2014

Rating + 5 Great Service!

The refurbished laptop arrived in excellent condition and will suit my needs just fine. I've been in touch via email with Martin in the company and he has been nothing but helpful; going out of his way to make sure I am completely satisfied with the product and service. Which, I am. Great seller, highly recommended!

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

RMA Policy
    Products sold by Think Green PC have a 30 day guarantee. Customers may request a return for a refund, replacement, or for a repair. For full refunds, we charge a 10% restocking fee.
RMA instructions
    The items must be returned in the same condition as it left our warehouse: restore disk without nicks or scratches – power cord – adapters etc. Any missing items or damages will be noted and charges will be deducted from the original transaction or we may wait for the remainder of the return to arrive.

    Surround each item with 2" of packing material and each item 2" away from the walls of the box. Use appropriate wrapping (tape) to secure the product during shipping. If you do not have the packaging from the original shipment, please wrap the product with newspaper or a bag just to keep certain materials such as packing peanuts from getting inside the product.

    Please send the return package to:

    Darlene Westfall
    8091 Production Dr.
    Florence, KY 41042
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