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Seller#: 0UHG6RKMTROLH6BF0

Think Green PC Seller Profile 859-292-0603 Email This SellerEmail This Seller  See all products from Think Green PC See all products from Think Green PC

Think Green PC provides high quality computers and accessories throughout the United States including laptops, desktops, and more! Our refurbishment and remarketing program helps corporations recover value from their used, off lease, or excess computer equipment. Customers have the opportunity to realize the added benefit of using high quality business PCs and laptops at a fraction of the cost. Each unit is thoroughly tested for functionality through keyboard, memory, and hard drive tests. Units are also checked for excessive wear or damage and appropriate parts are replaced in the refurbishment process.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (587 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 376 Reviews
newegg
64%
Good Rating + 4 110 Reviews
newegg
19%
Average Rating + 3 23 Reviews
newegg
4%
Poor Rating + 2 20 Reviews
newegg
3%
Very Poor Rating + 1 58 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Pedro D.
Order Date : 6/13/2016

Rating + 1 computer wont stop humming

Literally hadn't been 24 hours since initial set up of the computer and it has a constant humming/scratching noise. Not happy w/ this purchase

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Brian H.
Order Date : 6/16/2015

Rating + 5 Good deal

No problems from the refurbished computer purchase. Runs perfect. No issues with hardware. No loud noises. No errors. So far so good.

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Center S.
Order Date : 6/3/2016

Rating + 1 Laptop arrived dead on arrival

We received a "refurbished" laptop. It arrived dead on arrival.
We informed New Egg. and Think Green. New Egg responded. No response from Think Green. We are going to have to do a chargeback.

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Omar A.
Order Date : 6/1/2016

Rating + 5 Very Hard to communicate with if you have an issue with the computer

He is very good. but very slow to response. If you have no issue then you will never need to contact him.

Regards, Omar Abdalla

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Andres M.
Order Date : 5/13/2016

Rating + 4 Seller was fine. shipping and processing times were not

3 days to process and was originally quotesd 3-5 days became 5-7 days and arrived on the 7th after the 3 days of processing.

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Gene B.
Order Date : 4/24/2016

Rating + 1 Product not as described then could not get an RMA

Item was no was as described in specifications. Could not secure an RMA number. Got stuck with the product. Would never order again from them.

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robert s.
Order Date : 4/23/2016

Rating + 5 Dell E6330

Package arrived in timely manner. Happy with the Dell E6330 ordered.
Everything is as expected.

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Richard P.
Order Date : 4/14/2016

Rating + 5 Job well done

I would recommend to someone else.

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Michael D.
Order Date : 4/19/2016

Rating + 5 Excellent customer support

If you need a PC, they are the people to help you. Their support is excellent and they are very responsive. Their prices are great!

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leslie g.
Order Date : 4/7/2016

Rating + 3 product worked fine, but poor shipping information

both computers worked fine. but the shipping information was completely wrong: illegal tracking number. it took a couple of days for them to say they had shipped it, and it arrived near the end of the time window,

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Products sold by Think Green PC have a 30 day 100% satisfaction guarantee and may return their item for a full refund or replacement. Most items have a standard 1 year warranty from the purchase date that covers products that are/become defective. This warranty does not cover abused, misused, or accidentally damaged products. This Warranty is separate from the satisfaction guarantee in which returns for refund will incur a 10% restocking fee. Please contact us via email if you have any issues and we will do our best to provide for the parts and labor needed to make your product whole again.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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