Skip to: | | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Home > 
Review Center > 

Think Green PC Seller Profile 859-292-0603 Email This SellerEmail This Seller  See all products from Think Green PC See all products from Think Green PC

Think Green PC provides high quality computers and accessories throughout the United States including laptops, desktops, and more! Our refurbishment and remarketing program helps corporations recover value from their used, off lease, or excess computer equipment. Customers have the opportunity to realize the added benefit of using high quality business PCs and laptops at a fraction of the cost. Each unit is thoroughly tested for functionality through keyboard, memory, and hard drive tests. Units are also checked for excessive wear or damage and appropriate parts are replaced in the refurbishment process.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (655 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 421 Reviews
Good Rating + 4 116 Reviews
Average Rating + 3 28 Reviews
Poor Rating + 2 21 Reviews
Very Poor Rating + 1 69 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Elaine S.
Order Date : 9/5/2016

Rating + 1 Must return computer to have password reset. This is crazy!!

My password to sign onto the computer no longer works. To be able to reset the computer's password I have to send it back because it requires a "floppy disc or thumb drive". That is crazy!! They can talk me through a restart but I will totally loose everything on the computer. The tech transferred me to extension 201 to make shipping arrangements for the computer's return. Now that this needs to happen no one answers that extension. Nore can I reach a live person when I call in. I have left four message for a return call. This is very frustrating. It is because of this terrible service that I give the a one egg rating.

Did you find this review helpful? Yes No

Raymond H.
Order Date : 8/31/2016

Rating + 1 Slow shipping and unresponsive customer service

My item took nearly 2 weeks to ship after I'd ordered it expecting it to arrive within 10 days as it originally stated. Within that time I contacted them twice to try to find out the status and never received any response at all.

The computer itself, while a good deal for the parts inside, was beaten up pretty badly. Scratches all over the case and a dent in it so big it's really difficult to get the cover off. Worst looking refurbished item I've ever bought.

Did you find this review helpful? Yes No

Patrick C.
Order Date : 9/5/2016

Rating + 5 Very professional! Exceptional refurbisher!

Think Green PC have surpassed my expectations! I picked up a small Optiplex box to replace a dead PC because the price was right! I figured that I would be able to tolerate some issues for such a great price. I didn't see any action for a couple of days after my order, so I sent them an email. Didn't figure I'd hear anything back, but I did! They told me my box would ship out soon. Nice, and I noticed a shipping label got printed that day! Hooray! Couple of more days, and it's still just a label, so I send another email. Again, a quick response, apology, and assurance. Ok, nothing I can really do at this stage anyway, so I hang out. The next day, the item is on the move and coming to me.

After that, I figured "alright, it'll be a banged up box, full of dust, maybe missing a thing or two...", but no! The only way I knew this box was used, was from one scratch on the cover and a ding on the front bezel, but the rest was in great shape! And inside?!? The only time I'd seen anything even close to that clean, was a brand new unit! Spectacular! Exceptional cleaning job! NO DUST ANYWHERE! Not on the cables, not on the components (I took it apart immediately to put more RAM and an SSD in), and none on the fans!

I've worked in IT for close on to 20 years and I couldn't have done better! In fact, I simply wouldn't have! But these guys did! Great box, great price, and EXCELLENT customer service! The quick responses more than made up for the delays! Very pleased! I'll look to them first for my next machine!

Did you find this review helpful? Yes No

Kenneth L.
Order Date : 8/10/2016

Rating + 1 Poor Customer Service

I would recommend that you avoid this seller. The item I purchased was not described accurately. I returned the item and waited days for a response. I had to contact customer service to facilitate the return. Then the item was returned and I kept the receipt, Thank goodnes! It took three days to acknowledge receipt. I had to contact customer service again to say they have my item in possession and have done nothing. Finally days later I was notified that I was receiving my refund. It left a bad taste in my mouth especially from Think Green PC. I don't know how much customer service was a part o the process, but it was definitely not a good experience on any level. It should not have taken me a month to get my refund when I sent the item back the next day. As a result my first stop may be other internet dealers.

Did you find this review helpful? Yes No

Hank W.
Order Date : 8/3/2016

Rating + 5 Good product

Nice computer. The refurbisher did a good job of providing a ready to use product. It was clean with no dust inside the case. All necessary Windows 10 drivers were already installed. They had even installed Firefox and a generic word processor and spreadsheet software. I love the fact that Lenovo left room for expansion with extra slots, a rarety with most prebuilt PC's.

Did you find this review helpful? Yes No

Christopher P.
Order Date : 7/12/2016

Rating + 5 Great product, arrived on time

I never had to or tried to contact the seller as the product I received was exactly what they said altho for a refurb it still had a new smell to it and not even a trace of a scratch or blemish and the processor was slightly better clocking 2.7 instead of 2.6. I believe I may have gotten a new product :)

Did you find this review helpful? Yes No

Patrick E.
Order Date : 7/21/2016

Rating + 1 Computer slowly became unusable, now having trouble contacting THINK GREEN PC

Friday morning and apparently there's nobody there...

Did you find this review helpful? Yes No

Andrew T.
Order Date : 7/14/2016

Rating + 5 Excellent Service at a Great Price

I was in the market for a upgraded computer to complete a book project prior to the start of school. My older HP went out
and after talking with the IT people at our university, I decided to follow up on their suggestion to buy a Dell laptop. I got
a great price on a Dell laptop with all the features I needed. Thanks

Did you find this review helpful? Yes No

mike s.
Order Date : 7/18/2016

Rating + 5 I love think green pc

i would absolutely recommend think green pc to anybody that wants a good pc or laptop the laptop i ordered arrived on time and looks brand new even though it was refurbished and the cpu and ram are better than advertised great company

Did you find this review helpful? Yes No

Jason H.
Order Date : 7/19/2016

Rating + 5 Great addition to the options at NewEgg

My purchase was exactly as described by Think Green PC. The refurb was in better condition than I expected actually. Shipping was fast and the packaging was perfect. Easy to get my computer out of the box, and it had enough protection in there to make it through if it needed to travel to the moon and back. This will be the first place I look for future refurb purchases.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Products sold by Think Green PC have a 30 day 100% satisfaction guarantee and may return their item for a full refund or replacement. Most items have a standard 1 year warranty from the purchase date that covers products that are/become defective. This warranty does not cover abused, misused, or accidentally damaged products. This Warranty is separate from the satisfaction guarantee in which returns for refund will incur a 10% restocking fee. Please contact us via email if you have any issues and we will do our best to provide for the parts and labor needed to make your product whole again.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.