Think Green PC Seller Profile 859-292-0603 Email This Seller See all products from Think Green PC
Think Green PC provides high quality computers and accessories throughout the United States including laptops, desktops, and more! Our refurbishment and remarketing program helps corporations recover value from their used, off lease, or excess computer equipment. Customers have the opportunity to realize the added benefit of using high quality business PCs and laptops at a fraction of the cost. Each unit is thoroughly tested for functionality through keyboard, memory, and hard drive tests. Units are also checked for excessive wear or damage and appropriate parts are replaced in the refurbishment process.
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Standard Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.