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Seller#: 0UHIQWIK91QPWX659

Throwback Deals Seller Profile 800-748-4840 Email This SellerEmail This Seller  See all products from Throwback Deals See all products from Throwback Deals

We strive to offer the best prices without compromising service or quality. Please shop our store for the latest in tablets, GPS, cameras, security cameras and more. Do not hesitate to call so we could answer any question you may have regarding anything you see in our store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (151 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 102 Reviews
newegg
67%
Good Rating + 4 9 Reviews
newegg
6%
Average Rating + 3 4 Reviews
newegg
3%
Poor Rating + 2 3 Reviews
newegg
2%
Very Poor Rating + 1 33 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jeremy
Order Date : 12/2/2014

Rating + 1 WARNING WARNING WARNING!!!

GALAXY TAB 2: I received an item that was called refurbished but was in very poor used condition. The back was cracked, the screen scratched and the edges were chipped. It even had the previous owners email and facebook account accessible, as well as baby photos and videos. They agreed to refund my money. That's when it turned all bad. After they received the item they had all sorts of excuses why they had not given me the refund. Seriously, it was amusing. First they told me I'd receive the refund later that week, then they were busy do to the holiday, and then they told me they had a fire. They also used that excuse with someone else in the reviews over a month ago. I opened a case with PAYPAL and Newegg and it appears I will eventually get my money back. DONT USE THIS COMPANY!!!

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Jack Johnson
Order Date : 1/10/2015

Rating + 1 AVOID THIS SELLER!!!

Seller tried to sell me a refurbished Samsung Tablet when I clearly bought a new one. I paid extra for 2-day shipping..He never shipped my tablet out, I had to call and demand where my tablet was. I received my refurbished tablet a week later. This “Company” is obviously a one man operation taking advantage of Newegg and its Marketplace

If he fails to give me my refund I will have to either dispute the charge with my credit card company or have Newegg settle this problem

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pmb
Order Date : 11/29/2014

Rating + 1 Buyer Beware!

DO NOT IGNORE the ratings of this merchant over the past month or so. They shipped an unauthorized refurbished unit. I returned it. They have played games not processing my refund and it's been 6 weeks after it was received by them. Be vigilant and harass Newegg or go to your CC company to get your refund. They deserve a zero rating, if such existed. AVOID THIS MERCHANT!

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kyris
Order Date : 1/2/2015

Rating + 1 screw throwback deals.

I accidentally ordered from this seller, not realizing it was a marketplace store. After I saw this, I checked the reviews and was a little nervous but I didn't think much of it.

it took them a few DAYS just to ship it off, let alone for it to get here. after waaaay too long of waiting the tablet I ordered - a new samsung galaxy 10.1 - came today, only it was a refurbished unit.

I advise everyone to not buy from them, they don't deserve the BOTD after scamming so many people already.

2 out of 2 people found this review helpful. Did you? Yes No

Bad experience
Order Date : 12/14/2014

Rating + 1 Bad experience with Throwback Deals

Had a terrible experience with Throwback Deals. Did not receive the package. USPS shows delivered but was signed by some else don't recognize. Seller refuses to resolve the issue and is escalated to Newegg. May have to go through credit card company. Not a good experience at all. I highly recommend avoid seller Throwback Deals.

2 out of 2 people found this review helpful. Did you? Yes No

David
Order Date : 12/11/2014

Rating + 1 Horrible, do not buy from them.

It's over a month since my order, they never shipped the item, the tracking number from USPS shows that the USPS never received the item, yet the one time I got through they claimed they shipped it and would get back to me. They never got back to me, have ignored all emails, and their phone has a message saying that they don't answer the phone!

DON'T BUY FROM THROWBACK DEALS!

2 out of 2 people found this review helpful. Did you? Yes No

eric
Order Date : 12/27/2014

Rating + 1 In time for package to be sent, its still not with USPS

I purchased a surface 2 on 12/27. Its already 12/31 and I have no confirmation saying that USPS has even recieved the package yet and I bought this tablet thinking I would recieve it in 5-7 days. This business is lazy and I am saddened that Newegg would use such a lazy seller

2 out of 2 people found this review helpful. Did you? Yes No

M I
Order Date : 12/4/2014

Rating + 1 Refurbished Unit Continued

It seems I am unable to update my previous review. The refurbished unit was returned to Throwback deals on 12/16/2014. I called them on 12/22/2014 to check on the status of my refund and I was told it would be 1 to 2 business days. It is now 12/29/2014 and I still have not received a refund. I will be contacting my credit card company to contest the charge and get my refund.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/27/2014

Rating + 1

I paid extra for 2 day delivery and it took over 10 days to arrive. When I wrote to complain I received no reply.

2 out of 2 people found this review helpful. Did you? Yes No

DEOlson
Order Date : 12/1/2014

Rating + 1 Samsung Galaxy Note 8.0

Their ad indicated that this was a new unit. When it arrived it was DOA, appeared used and would not take a charge. They eventually sent me what appears to be new unit. Seems to be a pattern with this company based on the comments posted. Great price, but misleading ads passing off rebuilt units for new ones.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    EXTENDED HOLIDAY RETURN POLICY FOR YOUR SHOPPING CONVENIENCE! OUR RETURN PERIOD HAS BEEN ADJUSTED TO UP TO 60 DAYS ON ANY ORDER PLACED AFTER NOVEMBER 1,2014.ANY ORDER PLACED AFTER NOVEMBER 1,2014 MAY BE RETURNED BY JANUARY 10,2015.PRODUCT MUST BE IN THE SAME CONDITION AS YOU RECEIVED IT TO QUALIFY.THANK YOU AND HAPPY HOLIDAYS!

    We offer a 30 day return policy from the day you receive the product.If you wish to return it for any reason simply contact us and we will arrange for a return.Please note that items that have been opened and/or used may be subject to a restocking fee depending on it's condition. We do offer a full money back guarantee on unopened products.Please note shipping fees are non refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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