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Seller#: 0UHIQWIK91QPWX659

Throwback Deals Seller Profile 800-748-4840 Email This SellerEmail This Seller  See all products from Throwback Deals See all products from Throwback Deals

We strive to offer the best prices without compromising service or quality. Please shop our store for the latest in tablets, GPS, cameras, security cameras and more. Do not hesitate to call so we could answer any question you may have regarding anything you see in our store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (206 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 132 Reviews
newegg
64%
Good Rating + 4 16 Reviews
newegg
8%
Average Rating + 3 5 Reviews
newegg
2%
Poor Rating + 2 6 Reviews
newegg
3%
Very Poor Rating + 1 47 Reviews
newegg
23%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Andy
Order Date : 2/8/2015

Rating + 1 Bait & switch

Bought two new Nexus 7s. They printed the shipping label but didn't ship. When I called, they put me on hold to call shipping (ha) and said they just ran out of them, but that they had two display models that they could send me but they would not be in original packaging. Other reviewers tell the same exact story. Seller's m.o. is just to do this - advertise new, report as shipped when it hasn't (to get the revenue right away) but ship refurbs when the customer calls. I canceled my order. I don't know why newegg continues to let them do business here.

1 out of 1 people found this review helpful. Did you? Yes No

Still Waiting
Order Date : 2/17/2015

Rating + 1 Fast with charging, slow with shipping

I purchased a gps through this group with delivery stated as within 5 to 7 days. Received notice the following day that my charge card had been charged and a tracking number for Priority Mail 3-day. After 7 additional days with no package being received by USPS and having complained to Newegg a package was finally delivered to the USPS. Time will only tell if it is the product I ordered. I'm not going to hold my breath.

1 out of 1 people found this review helpful. Did you? Yes No

Austin42683
Order Date : 2/19/2015

Rating + 1 Shipping Problems

I ordered an item with 1 day delivery on 2/18/15. I have tried to contact the seller to no avail. It is now 2/23/15 with no item. This was a 700 dollar item. I am already experiencing shipping issues like the previous poster, if I get an used item, I will be reporting them to Newegg to be taken off the marketplace.

1 out of 1 people found this review helpful. Did you? Yes No

The Angry buyer.
Order Date : 2/5/2015

Rating + 1 Terrible Retailer

As many have said, I wish I could have rated this with 0 eggs. I purchased a new Microsoft Surface Pro 2 for my wife's birthday (she does illustration work) and I thought to surprise her with something I knew she would love. It is now a week after her birthday, I have received no official communication from the retailer. I have tried emailing, calling, leaving voicemail, no response. I was directed to call via their message during their business hours, which were told to me. I called the next day, well within their business hours and I got the same voicemail message. My card was charged the day after I made my purchase. I'm now waiting for a refund. I will never buy from this seller again and, unfortunately, it makes me wary of purchasing on Newegg again. I have never had a bad experience before and this is the first black mark on their record.

1 out of 1 people found this review helpful. Did you? Yes No

Joe
Order Date : 2/14/2015

Rating + 5 Tablet buyer

Fast shipping nice people will buy from this seller more.
Tablet 100% Working no problems.

Did you find this review helpful? Yes No

Nick
Order Date : 2/12/2015

Rating + 1 Bad Seller do not buy

Tried to purchase an iPad from this seller, requested next day shipping. Was charged the first day and they sent a pre-shipment to USPS. 4 days later I messaged about not receiving it yet, they said its 1-2 day processing and then was a holiday so they just shipped it, which is fine. It's now been 4 more days and still no item, and no change to the USPS shipping tracking number it's still in pre-shipment. Seller is unresponsive to messages about status or a refund. I've contacted Newegg with no response yet either. Stay away from this seller.

1 out of 1 people found this review helpful. Did you? Yes No

somewhat happy
Order Date : 2/11/2015

Rating + 1 Buyer Beware

Recently bought from these guys, I bought a samsung galaxy note 10.1 2014 edition. Seller made a shipping label to please Newegg, the tablet did not ship out until 2/17/15, the shipping label was made on 2/12/15. They went ahead and told newegg that the item was shipped when it did not ship until way later. I did get the tablet within the time frame of 5-7 business days, thinking that I bought a brand new tablet as advertised on newegg but all of Throwback Deals products are all refurbs. Here I thought I was getting a brand new tablet but got a refurbished tablet. All in all the tablet I got has no dents, the screen is in very good condition but the fact I got a refurbished tablet instead of new is very irritating. I hope that they can learn from all of these reviews they can become a very good dealer they need to watch out when stating their products are new when they are not. It is illegal to falsely advertise a product, I hope they don't upset the wrong buyer.

1 out of 1 people found this review helpful. Did you? Yes No

Cat N Mouse
Order Date : 1/25/2015

Rating + 1 Cat and mouse game

The dealing with this vendor is just like cat and mouse. The seller is not honest about timing of shipping. Always go back and forth for days before the merchandise is shipped. And then when it is arrived it was an used item. Serious business don't behave like this

2 out of 2 people found this review helpful. Did you? Yes No

TexasLynn
Order Date : 12/12/2014

Rating + 5 Prompt Professional Service

All aspects of this purchase went very smoothly. First off we are a business that needed an additional older table matching the make/model of existing tablets we use in the field. We wanted one in perfect/new conduction to mitigate any downtime. That is what was advertised and that's what we received. The tablet arrived in a timely manner and three months later (after being used more than a personal tablet would) it is performing just fine. We would recommend this seller to anyone needing prompt professional service.

0 out of 1 people found this review helpful. Did you? Yes No

Danny
Order Date : 12/12/2014

Rating + 5

quick shipping , friendly service , people who care about their customers , i would highly recommend purchasing from Throwback Deals , also had the cheapest price on the galaxy note , very satisfied , no issues what so ever , i will be purchasing from Throwback Deals in the future .

0 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    EXTENDED HOLIDAY RETURN POLICY FOR YOUR SHOPPING CONVENIENCE! OUR RETURN PERIOD HAS BEEN ADJUSTED TO UP TO 60 DAYS ON ANY ORDER PLACED AFTER NOVEMBER 1,2014.ANY ORDER PLACED AFTER NOVEMBER 1,2014 MAY BE RETURNED BY JANUARY 10,2015.PRODUCT MUST BE IN THE SAME CONDITION AS YOU RECEIVED IT TO QUALIFY.THANK YOU AND HAPPY HOLIDAYS!

    We offer a 30 day return policy from the day you receive the product.If you wish to return it for any reason simply contact us and we will arrange for a return.Please note that items that have been opened and/or used may be subject to a restocking fee depending on it's condition. We do offer a full money back guarantee on unopened products.Please note shipping fees are non refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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