Throwback Deals Seller Profile 800-748-4840 Email This Seller See all products from Throwback Deals
Great news! We have an extended holiday return period on all orders placed on or after November 5,2015. Simply contact us by January 5,2016 to return any unused item for a refund.Please note items must be returned in the same condition as you received it in retail box with all accessories.Thank you and Happy Holidays!
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
We offer a 30 day return policy from the day you receive the product.If you wish to return it for any reason simply contact us and we will arrange for a return.Please note that items that have been opened and/or used may be subject to a restocking fee depending on it's condition. We do offer a full money back guarantee on unopened products.Please note shipping fees are non refundable.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.