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Seller#: 0UHIQWIK91QPWX659

Throwback Deals Seller Profile 800-748-4840 Email This SellerEmail This Seller  See all products from Throwback Deals See all products from Throwback Deals

We strive to offer the best prices without compromising service or quality. Please shop our store for the latest in tablets, GPS, cameras, security cameras and more. Do not hesitate to call so we could answer any question you may have regarding anything you see in our store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (139 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 101 Reviews
newegg
73%
Good Rating + 4 9 Reviews
newegg
6%
Average Rating + 3 4 Reviews
newegg
3%
Poor Rating + 2 3 Reviews
newegg
2%
Very Poor Rating + 1 22 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/14/2014

Rating + 1 None day shipping

DO NOT BUY FROM THESE PEOPLE

I placed an order a week and a half before Christmas, and I specifically paid for one-day shipping because I knew it would be delayed, but I hoped it would even out and get here in time. It is now Christmas eve, Newegg says it shipped, but USPS says they haven't even received the package yet.

Tried emailing, they gave me an invalid phone number. I emailed them again, saying this, they never got back to me.

Took my money and ran.

Did you find this review helpful? Yes No

UNHAPPHY COSTUMER
Order Date : 12/17/2014

Rating + 1 unhappy costumer

I ordered a drawing tablet with NEWEGG but then they used another company (THROWBACK DEALS) I use 2 day delivery on Dec 17. Yesterday they call me(Dec 23) to tell me that they do not have the product available at this time.I still waiting for a refund to my card.. I am planning not to use this company any more..Now my son won't have his present for the Hollydays. This is a bad review to Newegg and Throwback Deals. If anybody order with Newegg, first find who is going to sell the product.

1 out of 1 people found this review helpful. Did you? Yes No

Justin S
Order Date : 11/28/2014

Rating + 5 Very generous

Bought an Asus Tablet and they called me saying that the only one they had left was in their display case and not in original packaging. They included a five year repair warranty that will begin after the manufacturer's warranty. How nice of them, and the tablet was in perfect condition anyways.

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Paul P
Order Date : 12/2/2014

Rating + 1 Can I give this seller a ZERO

Do NOT EVER use this seller. They FLAT OUT LIED to ME. I asked DIRECTLY is this a NEW or REFURB unit. I was told NEW.. Order got totally messed.. up unit was shipped to wrong address. When unit arrived generic packaging - I called GARMIN direct and they verified by serial number the unit is a REFURB.. Shame on Throwback and SHAME on Newegg dealing with a seller that LIES to their customers..

1 out of 1 people found this review helpful. Did you? Yes No

sad at christmas
Order Date : 11/28/2014

Rating + 2 magnetic strip

I received my computer several days late due to a warehouse fire,which I can expect.My computer was ok for 3 days and then the magnetic strip on the cover was !/2 off, I called throwback deals and I was told to mail it back for repair. At my expense. I have no emails to prove that They have received it . I'm feeling very nervous that I'm not going to see my computer again. This Was a Christmas present to my husband. I Feel like I might have bought a reconditioned model. I just don't know.. My attitude will change when IF my husbands computer arrives fixed,

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JWD
Order Date : 12/9/2014

Rating + 1 Samsung Note 10.1, Fraud Alert

Seller sold me a unit advertised as new. It is refurbished. Intentional fraud is being conducted. Rip off alert!

1 out of 1 people found this review helpful. Did you? Yes No

Rick
Order Date : 12/4/2014

Rating + 1 Throwback Deals

when i orderd a item from Throwback Deals, it took 18 days to recive the item from there store, call vender could only refund the shiping

1 out of 1 people found this review helpful. Did you? Yes No

M I
Order Date : 12/4/2014

Rating + 1 Refurbished Unit

I just received an obviously refurbished Garmin GPS unit from this seller despite the ad having no indication it was a refurbished unit. It came in a white box and when I contacted Garmin they confirmed it was a refurbished unit. I am returning it since I paid for a new unit. Based on other reviews here this seems like a practice of Throwback Deals. I wish I had read the reviews first. Also, I hope NewEgg does something about them.
Seller Response:Hello, We had a mojor fire and most of our inventory and building were destroyed.In order to fill the orders we had prior to the fire we had some orders shipped from one of our distributors. We are sorry the wrong item was sent and we resolved this issue at our expense. We are in our new facility now and have new inventory so all orders will be shipped by us. We apologize again and hope you have a nice holiday season.Thank you

1 out of 1 people found this review helpful. Did you? Yes No

too many tablets
Order Date : 12/4/2014

Rating + 5 Excellent service!

Unfortunately needed to return item , due to duplicates purchased as gifts. Customer care was extremely helpful and understanding. Product was received quickly . I Would trust and use this seller in future. P.S. because this seller was so great , I may keep my item, and go through the hassle of returning the ones received as Gifts.

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N/A
Order Date : 11/29/2014

Rating + 1 Shame, shame!

Unit arrived and was a refurbished model. No where on website does it state refurbished unit. Buyer beware. If any doubt once unit arrives, call Garmin (1-800-800-1020) and ask them if serial number is refurbished model. Garmin, at least, speaks the truth. Flipside, they did a good job with return.
Seller Response:Hello, We had a mojor fire and most of our inventory and building were destroyed.In order to fill the orders we had prior to the fire we had some orders shipped from one of our distributors. We are sorry the wrong item was sent and we resolved this issue at our expense. We are in our new facility now and have new inventory so all orders will be shipped by us. We apologize again and hope you have a nice holiday season.Thank y

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    EXTENDED HOLIDAY RETURN POLICY FOR YOUR SHOPPING CONVENIENCE! OUR RETURN PERIOD HAS BEEN ADJUSTED TO UP TO 60 DAYS ON ANY ORDER PLACED AFTER NOVEMBER 1,2014.ANY ORDER PLACED AFTER NOVEMBER 1,2014 MAY BE RETURNED BY JANUARY 10,2015.PRODUCT MUST BE IN THE SAME CONDITION AS YOU RECEIVED IT TO QUALIFY.THANK YOU AND HAPPY HOLIDAYS!

    We offer a 30 day return policy from the day you receive the product.If you wish to return it for any reason simply contact us and we will arrange for a return.Please note that items that have been opened and/or used may be subject to a restocking fee depending on it's condition. We do offer a full money back guarantee on unopened products.Please note shipping fees are non refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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