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Seller#: 0UHIQWIK91QPWX659

Throwback Deals Seller Profile 800-748-4840 Email This SellerEmail This Seller  See all products from Throwback Deals See all products from Throwback Deals

We strive to offer the best prices without compromising service or quality. Please shop our store for the latest in tablets, GPS, cameras, security cameras and more. Do not hesitate to call so we could answer any question you may have regarding anything you see in our store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (527 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 279 Reviews
Good Rating + 4 43 Reviews
Average Rating + 3 12 Reviews
Poor Rating + 2 32 Reviews
Very Poor Rating + 1 161 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/30/2015

Rating + 1 Do not trust this seller

thought I purchased a new GPS which arrived in a ruffled box with out the factory seal. This unit was not new. Do not do business with this vendor - false advertising

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Order Date : 9/12/2015

Rating + 2 They sent me a used item as well

I hadn't ordered anything from Newegg in a long time, and didn't know they were using third party sellers. Like the reviewer 'Sally', when I saw the reviews and asked them if they were going to send me a used one, I got a call from a guy who said they only had a display unit left and would give me a 5yr warranty to compensate. I don't know if they actually did or not, but even if they did, I'm sure they wouldn't honor it.

Anyway, I got a used tablet; they took over a week to send it. I actually got the real box, but they didn't even bother to clean off the screen before sending it, and there's a sticker with a model # on the back. I'm going to keep this tablet because 1) it works perfectly 2) it was $100 cheaper than I could get it for anywhere else and 3) I'm sure getting a refund from these people would be a huge headache.

After this experience, I'm on the fence about whether I'll ever order anything from Newegg again. How they allow this seller to continue doing business here is b

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Order Date : 9/15/2015

Rating + 5

So far I am able to follow the manual except for Smartphone link...Everything else seems to be working ok.
Seems to be doing everything I want it to. Can't wait to try it out (only been less than 1 wk)

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Andy F.
Order Date : 9/21/2015

Rating + 5 Perfect Seller - Not sure why others had issues

First and foremost - I want to point out that I never review sellers on any website. I do rely on these reviews though when making purchases (hypocritical I know). When I was going to make the purchase for a Surface Pro 3, I almost didn't go through with it due to the many negative reviews on this seller. Most reviews stated that the seller sent them refurbished items when they were advertised as new. But since the price was great, I thought I would take a chance on the order. When I received the Surface Pro 3, I instantly could see that the product was BRAND NEW. Everything was sealed and even the box was in perfect condition. To add to this - I even received it within 2 days after purchasing and the shipping was FREE. I cannot begin to thank the seller for this great deal, and I hope that others will give them a chance instead of believing what other buyers have mentioned. I sure am glad that I purchased through Throwback Deals! I will gladly purchase through them again.

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Order Date : 9/14/2015

Rating + 1 Dishonest Seller

They will do anything to get the item sent and then once it has shipped you will get a call saying that they were out of stock and will send you one that had been used only in a display case and never handled. Buyer Beware

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Order Date : 8/31/2015

Rating + 2 Looks like refurbished

After reading many negative reviews of people receiving refurbished gps I contacted seller and he assured it was new and could refuse delivery. The gps unit arrived in a plain white box that said garmin. Definitely not the normal descriptive boxes that garmin gps come in. Could find any warranty information either. Fortunately the gps works and did want to go through the frustration to try to return it.

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Order Date : 9/12/2015

Rating + 5 Garmin

Easy to order. Received order in the time period stated. Will use to order additional items in the future.

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Order Date : 9/9/2015

Rating + 1 Steer clear! Still do not have my merchandise!

Ordered tablet 9/9/15.
Received email that it was shipped 9/10/15 (a Thursday).
Checked tracking to find that it was not actually shipped yet.
Checked a few days later and there was no change.
They called then emailed me to tell me that they would not be able to ship until the following Wednesday due to an upcoming holiday (which is perfectly acceptable but WHY WAS IT NOT SHIPPED THURSDAY OR FRIDAY?)
The answer in all likelihood is that they sold product that they did not physically have in stock, but if that is the case JUST TELL ME THIS!!!!!!
Checked in last week again to find out what was going on and make certain that they know that I am upset. They STILL didn't have my tablet to ship to me and said they would have it yesterday (9/21/15) and include overnight shipping and a 5 year warranty.
Customer service is an important part of any good business but I have had to contact them a number of times to see what is happening when THEY SHOULD EMAIL ME WITH ANY ISSUES REGARDING THE ORDER

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Order Date : 9/9/2015

Rating + 1 Horrible Company

Never received my order after submitting it. Received an email saying it was shipped. Tracking number showed nothing. Then they called me saying the tablet was out of stock but they had a display they could send me and add a 5 yr warranty. Said it would ship that day 2 day delivery. Called the them and/or the post office 4 days in a row and it was never shipped. The company kept telling me it was shipped and the post office did not scan it.

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Order Date : 9/13/2015

Rating + 1 Extremely slow

It has been a week now since I placed my order. I placed my order on Sunday. When I noticed that it had not shipped and was now Tuesday, I emailed the seller. I was told that it will ship on Wednesday morning. It is now Saturday I received a tracking number from Newegg saying it had shipped on Wednesday. But when it didn't show up in the mail I decided to check the tracking on it. That is when I discovered that the seller still had not shipped it. If you need your order quickly look some place else is all I have to say, and that this is unacceptable.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy

    We offer a 30 day return policy from the day you receive the product.If you wish to return it for any reason simply contact us and we will arrange for a return.Please note that items that have been opened and/or used may be subject to a restocking fee depending on it's condition. We do offer a full money back guarantee on unopened products.Please note shipping fees are non refundable.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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