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Seller#: 0UHIQWIK91QPWX659

Throwback Deals Seller Profile 800-748-4840 Email This SellerEmail This Seller  See all products from Throwback Deals See all products from Throwback Deals

We strive to offer the best prices without compromising service or quality. Please shop our store for the latest in tablets, GPS, cameras, security cameras and more. Do not hesitate to call so we could answer any question you may have regarding anything you see in our store.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (465 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 255 Reviews
newegg
55%
Good Rating + 4 38 Reviews
newegg
8%
Average Rating + 3 11 Reviews
newegg
2%
Poor Rating + 2 23 Reviews
newegg
5%
Very Poor Rating + 1 138 Reviews
newegg
30%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
AmericanJoe
Order Date : 8/26/2015

Rating + 1 False Advertising

Purchased a Garmin nuvi 2597LMT, no where was it advertised as a "refurbished unit" The reviews from Newegg said this was a "New" unit. It arrived in the Black and white packaging with no all parts loose and rattling around inside "NOT NEW PACKAGING" I have two other Garmin Products they are not shipped "New" like this. I will not trust newegg or Throwback Deals again and plan on passing this to all my contacts.

1 out of 1 people found this review helpful. Did you? Yes No

SadButTrue
Order Date : 7/31/2015

Rating + 1 Disappointed

Order took forever to ship. Seller called and gave me the "Display case only, extended warranty deal" Rolled the dice, and received a scratched display and missing window mount, deal. Worst experience ever on Newegg.

Did you find this review helpful? Yes No

Christian
Order Date : 8/21/2015

Rating + 1 Does not sell new product or tell the truth

Before I bought a golf watch from them, I emailed asked if it was new or refurbished. They told me it was new.

The product came and is clearly refurbished. Not only did I not get what I paid for, I was lied to. Avoid seller.

1 out of 1 people found this review helpful. Did you? Yes No

Khettin
Order Date : 8/16/2015

Rating + 1 Another reconditioned unit

Unfortunately, I didn't read the reviews until too late. I received the Garmin 2589LMT today and like so many others, it is not a new unit as was advertised on the webpage, but a reconditioned unit in a plain white box without any interior packaging. If I had wanted a reconditioned unit, I would have bought one at a lower price somewhere else. Do not buy this item.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 4/17/2015

Rating + 1 THIEF! BUYER BEWARE

Seller advertised a new samsung galaxy tab. When I received it the item was clearly used and repackaged. When I wrote them requesting to return the item for a refund they responded with this ludicrous story that they had a warehouse fire and lost all their inventory. After I returned the item they never credited my credit card for the purchase amount. I had to file a dispute with my credit card. Its too bad that newegg has such shady sellers in their marketplace. Will not buy from newegg again.

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same
Order Date : 7/25/2015

Rating + 1 Garmin nuvi 2597 lmt.

I paid for new item and they send me refurbished item.
so please be way of this seller

1 out of 1 people found this review helpful. Did you? Yes No

Ramey73
Order Date : 7/23/2015

Rating + 1 Item was used, not mentioned in the description

I've been buying from NewEgg for many years and haven't had a problem until now. There was NO mention that this Garmin GPS was used or refurbished. The packing looked new so I didn't think much about it until I went online to download the updates, only then did I find out that this GPS had already been registered to another user!! Needless to say, I'm upset and very disappointed with NewEgg! I will have to think twice before buying from them again!

2 out of 2 people found this review helpful. Did you? Yes No

Lee
Order Date : 7/24/2015

Rating + 1 Description didn't say refurbished

They also called me to inform me the color was not in stock. So they sent me a black one.

I got a refurbished one... No one ever said anything about refurbished, but apparently they are all only refurbished...

RMA'ed it easily enough, but now I'm waiting on the refund (they've had it over 2-3 weeks) for an item that doesn't match what newegg thinks I bought, since they never updated newegg that they performed a swap.

Would not use throwback deals again, and probably not newegg marketplace.

Still 115% love newegg "proper"

1 out of 1 people found this review helpful. Did you? Yes No

Erik
Order Date : 7/20/2015

Rating + 1 Not As Advertised

Supposed to be a new product but arrived already through initial setup and with cheap aftermarket stylus and charger. Seller compensated for open box with an extended warranty but did not note these items were replacements. Currently working with Microsoft to see if this is actually a refurb. Very disappointed. Seller was supposed to send original charger and stylus but they have not showed up.

1 out of 1 people found this review helpful. Did you? Yes No

sunny0529
Order Date : 8/2/2015

Rating + 1 Disappointed

If I could give this seller less than 1 egg I would.
I ordered what I thought was a new Samsung Galaxy Note 10.1 2014 edition and when it came you can clearly see it's used or refurbished. Can in a plain white box that was torn. Not factory sealed. No new screen protectors or wrapping that comes on new devices.

I received a tracking number right away, but no info was available as to when it was shipped. 3 days later I had to write the company to find out where it was. It had not even been shipped yet!!

All I can say is do your homework on this seller. I should have read the comments before buying.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    EXTENDED HOLIDAY RETURN POLICY FOR YOUR SHOPPING CONVENIENCE! OUR RETURN PERIOD HAS BEEN ADJUSTED TO UP TO 60 DAYS ON ANY ORDER PLACED AFTER NOVEMBER 1,2014.ANY ORDER PLACED AFTER NOVEMBER 1,2014 MAY BE RETURNED BY JANUARY 10,2015.PRODUCT MUST BE IN THE SAME CONDITION AS YOU RECEIVED IT TO QUALIFY.THANK YOU AND HAPPY HOLIDAYS!

    We offer a 30 day return policy from the day you receive the product.If you wish to return it for any reason simply contact us and we will arrange for a return.Please note that items that have been opened and/or used may be subject to a restocking fee depending on it's condition. We do offer a full money back guarantee on unopened products.Please note shipping fees are non refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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