Tiger Medical Inc.
Tiger Medical Inc. Seller Profile 973-854-8638 Email This Seller See all products from Tiger Medical Inc.
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Standard Return Policy
Whatever the item, whatever the reason, we offer a 30 day return policy. You can choose either an exchange or a full refund of the purchase price. We just deduct shipping and handling.
Once an order has shipped, it cannot be cancelled. You can refuse an order, in which case we offer our standard return policy, where we reduce the round-trip shipping cost from your refund.
An RMA number is required on all returns.
All returns require an RMA (Return Material Authorization) number. Please request one by contact Customer Support. Items returned without an RMA number will be refused. If the return isn’t honored the item will be returned to the customer at their expense.
The customer will be responsible for return shipping charges. Please contact us beforehand if you have any questions.
How to make sure we can exchange or refund your item:
Please return all products in original, resalable, Brand new condition and packaging. Otherwise, we may apply additional restocking fee of up to 50%.
Please don’t assemble or modify a product before returning. Otherwise, we cannot refund.
What if My Order Arrives Damaged?
We package all of our products well so they arrive on your doorstep snug, safe, and secure. We double-box many items, and we refuse to sell products that are easily damaged during shipping. If an item does arrive damaged or with parts missing, please notify us within 30 days. We’re happy to send you replacements or parts as soon as possible. If you decide you do not want parts or a replacement unit, you can return the item under our standard return policy.