Timetec Seller Profile 408-452-8788 Email This Seller See all products from Timetec
When consumers are in need of an up-to-date website, carrying technical gadgets to suit their everyday needs, they need look no further than Timetec – the innovator, creator, and seller of the newest technological gear. Timetec is consumer’s one-stop shop for the latest in technological advancement.
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Standard Return Policy
*Fast shipping, any orders received one hour before the daily pickup time will be shipped out the same day.
*Limited warranty for replacements, all replacement units will be shipped via 3-day priority mail for any proven defective products.
*7 days non-defective returns, no restocking fee but customers will be responsible for the shipping cost (up to $15 depends on the size of item) and the product must be in original condition.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.