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Seller#: 0UH8ISD11U4UEQ787

Tioneer Seller Profile 877-888-0506 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Tioneer See all products from Tioneer

Monday – Friday (9:30 AM – 6:00 PM PST) / No Weekend Hours

Tioneer sells Titanium, Tungsten, Stainless Steel, Sterling Silver, Cobalt, and Ceramic jewelry. We have been providing the online community with superior quality jewelry products at the most competitive prices since tungsten and titanium jewerly first emergence. Our selection includes rings, wedding bands, bracelets, necklaces, etc. for men & women.

We at Tioneer, take pride in the quality and service we offer our clients, and we sincerely hope that TungstenTrend can become your source for titanium, tungsten, stainless steel and ceramic jewelry. We look forward creating a beautiful, long lasting piece that you will be proud to wear.

www.Tioneer.com
626-802-5270 | Telephone
877-888-0506 | Toll Free

Tioneer
1135 Westminster Ave, STE J
Alhambra, CA 91803

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (111 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 90 Reviews
newegg
82%
Good Rating + 4 6 Reviews
newegg
5%
Average Rating + 3 6 Reviews
newegg
5%
Poor Rating + 2 2 Reviews
newegg
2%
Very Poor Rating + 1 7 Reviews
newegg
6%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
P. O. M. F.
Order Date : 8/3/2014

Rating + 1 ZERO customer service

I received a refund for this purchase after going through the trouble of shipping the ring back for an exchange. I was never contacted by anyone about a refund. No one from Newegg, no one from Tioneer. Please explain to me why a back door refund with no explanation was the course of action?

Did you find this review helpful? Yes No

takeshi7
Order Date : 1/29/2014

Rating + 5

Prompt shipping, good service

Did you find this review helpful? Yes No

Highlandthunder
Order Date : 12/4/2013

Rating + 5 Jewelry purchase

I purchased a ceramic ring on special through Newegg from Tioneer. The item arrived just as pictured, the correct size, packaged well and promptly. I would recommend this seller to anyone.

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Alexander
Order Date : 8/7/2013

Rating + 5 hot chain

excellent quality, price ans service.

Did you find this review helpful? Yes No

Sudilos
Order Date : 9/9/2013

Rating + 5 Very Nice

Looks So much better in your hands. Get it and don't look back.

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Sudilos
Order Date : 9/9/2013

Rating + 4 Nice ring, great sale, bad size

I ordered two different rings in a 9. They both say 9 but are not the same size. This gold carbon fiber inlay I believe is to small to be a 9. But still a great ring and I've already received multiple compliments on it.

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Saint
Order Date : 8/11/2013

Rating + 5 Good seller

Seller has a large variety of jewelry. I bought a pendant and chain from them and received it within the same week. No complaints I can find about that seller.

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dave m
Order Date : 4/27/2013

Rating + 5 ring

great value for the money

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thanks
Order Date : 3/3/2013

Rating + 5 great company great value

They are great company that offers Exceptional value. I would definitely recommend ordering from them. They do ship United States Postal Service so depending on your post office you may or may not have any problems. Again order from them you will not regret it...

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Nerida
Order Date : 12/14/2012

Rating + 5 Amazing

I wanted to get a bracelet for my boyfriend for christmas. Showed up Christmas eve just in time and it was a great gift. Would order from them again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    During the first thirty (30) days after receipt of your product, if for any reason you are not satisfied with your purchase, you can return your purchased item, unworn and in its original new condition, for a refund, less shipping cost (for Expedited Shipping).

    Ring Size Exchange

    To make such a return for exchange of different ring size, send the item in its unworn and original new condition to the address below with your request for a new size. Exchanges will be shipped back to you via Standard Shipping at our expense the first time. Additional exchanges will incur a $5 shipping charge.

    If you would like us to send your exchange via USPS Priority, please include $5 cash in the package item sent back to us.

    The following terms must be met by you:

    • Return the merchandise to us within 30 days of your original receipt of the order.
    • The product must be returned in its unworn and original new condition.
    • Include receipt of order in the package.
    • Merchandise that has been altered or damaged in any way is not eligible for a refund and will immediately be returned upon such determination.
    • Customers are responsible for the freight/postage of return shipping.

    You can ship the return via any carrier of your choice. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has been received by us.

    It is very important that you fully insure your return shipment as Tioneer will not be responsible for any loss of or damage during shipment to us. Any unauthorized and improperly packaged item(s) will be returned to sender.

    Send return item(s) to:

    Tioneer (ATTN: Service)
    1135 Westminster Ave, Suite J
    Alhambra, California 91803

    Our goal is to make you a satisfied customer and we will do our best to make this happen. Should you have any questions or concerns regarding the return policy, please contact us at 877.888.0506 or service@tioneer.com.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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