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Seller#: 0UHZRBI9YWMAK0A86

ToolSmithDirect Seller Profile 800-522-0848 Email This SellerEmail This Seller  See all products from ToolSmithDirect See all products from ToolSmithDirect

Why Buy from ToolSmithDirect?

Huge selection of tools and equipment
Top quality brands
Great service
We know tools! We've been selling and servicing hand tools, power tools, air tools, air compressors and outdoor equipment for over 33 years. Our formula for success is simple: offer our customers high quality tools and premium brand names and back it up with service, parts and expertise on tool usage, home improvement projects and automotive repairs.

We maintain a large warehouse stocked with Kawasaki Power Tools, Snap-on Tools and Snap-on Equipment, Powerbuilt Tools and Lift Equipment and Tradespro and Alltrade brand hand tools and equipment. To ensure our customers receive the best service and support, we also stock a robust inventory of spare parts to ensure your tools stay in tip-top shape.

When you need service, you can speak to a real live human being. And if you have questions about how to use a tool or how best to tackle a project, we have the expertise you need to get the right answers.
When it comes to tools, whatever you need, we can help!
Business Information


Hours of operation:

Monday - Friday
(7:30AM - 4:00PM PST) Customer Service
(7:30AM - 2:30PM PST) Will Call / Pickup

Saturday & Sunday
(Closed)

Major Holidays
(Closed)

Location:
Southern California

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    At ToolSmithDirect customer satisfaction is our top priority. We offer a no-hassle 30 day money back guarantee on every item we sell. Just contact us to get an Return Authorization (RA) number before you try to return a purchase. Any items returned to ToolSmithDirect without a RA number will incur a non-negotiable 15% restocking fee based on the order amount. Once returned items are received we will issue a refund within 4 business days. We will accommodate replacement orders if inventory is available and only upon request.
RMA instructions
    To process a return, please send us a message so we can provide you with a Return Authorization (RA) number. The RA number will only be issued during the 30-day return period which begins on the date of shipment by ToolSmithDirect. Please provide the following information when requesting a RA:

    - Full Name
    - Date of Purchase
    - Return Item(s)
    - Order Number
    - Mailing Address

    For returns due to defect or ToolSmithDirect error we will provide you with an RA number along with a shipping label and tracking number. Once you have been given a RA number, you have 3 business days to ship out the item(s) you wish to return. For returns due to any other reason besides defect or ToolSmithDirect error we will provide a RA number but you will be responsible for returning items at their own expense. ToolSmithDirect is not liable for product that is damaged, lost or stolen during the shipping process for returned items.
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