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Seller#: 0UHIQWIK1U4U571C0

Total Music Source Seller Profile 877-386-6471 Email This SellerEmail This Seller  See all products from Total Music Source See all products from Total Music Source

Welcome to Total Music Source where everything is music. We offer the best prices on the best brands for all your musical needs. We strive for five-star customer satisfaction from our courteous staff. No matter how large or small your order or request, you will receive the same prompt polite service. For our Spanish customers we have Spanish-speaking service representatives available.

We have been in business since 2000 and are located in Cape Coral, Florida. Our business has grown considerably since 2000, but our approach remains the same – treat everyone as you yourself would like to be treated.

Our Staff

Chris & Kim Hussong – Owner & President

Chris Peterson – Manager & Musician

Clark Evans - Warehouse Manager & Musician

Kim Hussong – Account payable/Office manager

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
100%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Moe
Order Date : 8/7/2014

Rating + 5 Next Day Delivery

I has hesitant to buy from this seller because of the only 2 reviews but they made me a believer. Next day delivery since i live in Central Florida and they are from Miami I think. Will keep buying from them. Thanks for the service.

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Ninjaier
Order Date : 3/24/2014

Rating + 5 Awesome!

Had my spiffy new axe, on my door, in less than 24 hours. Can't argue with that service!

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IPierson
Order Date : 1/17/2014

Rating + 5 Casio XW-P1 package

I am totally stoked about the service from Total Music Source! Order was fast, shipping is complete, package was a bargain. Staff is responsive to emails and diligently works with you to get the transaction completed and the product in your hands! Highly recommended!!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We will gladly accept returns if you change your mind or ordered a wrong item(s). Return and/or exchange of merchandise must take place within 30 days of your invoice date. Returns are subject to a 15% restocking fee.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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