Totally Fragrance Seller Profile 612-888-3724 Email This Seller See all products from Totally Fragrance
Welcome to www.TotallyFragrance.com, your number one source for all things Health & Beauty , Apparels, Art & collectibles, Electronics, Home & Office, Jewellery & Watches, Sports & Outdoors. We’re dedicated to giving you the very best of all products, with a focus on three characteristics, 1- dependability, 2-customer service and 3-uniqueness. Founded in 1999. www.TotallyFragrance.comname was created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more at the lowest possible prices. Shop at www.totallyfragrance.com
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 8 Whatney suit 100 Irvine US 92618.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 8 Whatney suit 100 Irvine US 92618
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
In order to return merchandise, an RMA number must be obtained from our customer service department.
Unopened merchandise (except Skincare, Haircare, and Makeup items) may be returned in its original condition, including original packaging and packing slip within 30 days of receipt. A refund will be issued less any shipping/gift wrapping charges.
Returns may be subject to a 20% restocking fee if:
Merchandise is returned without an RMA number
Merchandise is returned after 30 days
Merchandise is not returned in its original, manufacturers condition
Shipping costs incurred to return the product to us will not be refunded.
We do not offer refunds or exchanges on Skincare, Haircare, or Makeup items due to health reasons.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.)
*Full name and address