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TouchUpDirect was born from a couple of guys that have spent a lot of time in the paint industry and decided to ask a simple question: How can we make automotive and motorcycle touch up paint better? While the question was simple, the answers were not.
The first thing we tackled was a paint formulation that has the durability of an original automotive or motorcycle factory paint job with excellent color matching, yet is not harmful to the environment like typical touch up paint manufactures offer.
We understood the challenges in development of our paint line because we knew that we could not sacrifice one bit of resilience against the elements. When the paintjob is done, it needs to be tough and durable against the worst conditions.
We also knew that color matching is the key to a good paintjob. If a customer repairs his vehicle and the color is spot on, the repair becomes virtually invisible. Color matching was the cornerstone of this project.
These two key requirements led us to our solution: Ultra-Low VOC, environmentally friendly waterborne automotive and motorcycle touch up paint. Additionally, we simultaneously developed an Ultra- Low VOC urethane paint system. Exhaustively tested and researched, we knew the bar was high, but we’re proud to report we met or exceeded ever single benchmark. With these two systems we have brought the biggest change to touch up paint since touch up paint was invented!
We didn’t stop there. Once we had our paint systems developed, we scrutinized ever single aspect of the touch up paint manufacturing process. We didn’t settle for the same old systems that create excess waste and release harmful fumes into the environment. One example is how we worked with our vendors to change the method for aerosol filling from the ground up. Waste is practically eliminated because there’s no machine clean up required. Fumes are minimized throughout the filling process. All while requiring less production time and less labor. It’s a revolutionary system.
Of course you know we didn’t stop at the aerosol filling system. Our touch up pens and touch up jars are made from recyclable plastics and aluminum. Our shipping supplies are all recycled or recyclable. We minimize use of electricity in our production with specially located switches throughout the facility. We’ve even gone so far as to offset our inbound and outbound shipments with carbon offsets through GreenShipping. No detail was too small or task to big to deter us from achieving what we set out to do.
You’re probably thinking that all of this sounds expensive. Wrong. Since we were able to build our business from the ground up with the above in mind, we were able to build it efficiently. This efficiency has enabled us to offer all of our products at a great value to our customers.
Superior Color Match. Exceptional Durability. Environmentally Friendly. That’s the TouchUpDirect difference.
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Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: 10.00%
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information. 2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button. 3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry. 4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us. 5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.