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Seller#: 0UH8ISD11U4ULWC9D

ToyWorld Seller Profile 888-936-6672 Email This SellerEmail This Seller  See all products from ToyWorld See all products from ToyWorld

Toy World is your leading supplier for Remote Control Toys.
Our phone lines are open Monday through Friday, 10am to 5pm PST

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,041 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 727 Reviews
newegg
70%
Good Rating + 4 146 Reviews
newegg
14%
Average Rating + 3 34 Reviews
newegg
3%
Poor Rating + 2 21 Reviews
newegg
2%
Very Poor Rating + 1 113 Reviews
newegg
11%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
NeverAgain
Order Date : 12/16/2013

Rating + 1 Poor Customer Service

Purchased as Christmas gift, item was received damaged in shipping. Contacted seller, submitted photos of damage, I was told I will receive replacement. One month after, they still have not resolved the issue.

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Vaseem
Order Date : 6/28/2013

Rating + 1 Poor customer Service

Both the RC Helis has controller issues. Shipping cost more than product price, no point in returning.

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AR-Albany1
Order Date : 11/30/2013

Rating + 5 On time, and good quality

The S107 helicopters arrived fast, and they fly great. Thanks.

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DBruce
Order Date : 6/28/2013

Rating + 4 helicopter S 107g

Great! Instructions are a bit china but should say "use all fresh batteries" in control; I would have liked a little more wire in the usb charger cable. Flies great however.

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Neeraj
Order Date : 5/30/2013

Rating + 2 S107G helicopter

Purchased this product from them. After the product worked well the first time, I threw away the original packaging. The second time I charged the heli, it would not work with the remote at all. I researched a few forums and could not find a solution. I had sent an email to ToyWorld customer service. I did get a response (hence the 2 stars), but not really helpful at all.

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mlfarmer
Order Date : 4/24/2013

Rating + 5 Toy World

So far , so good. Good seller. I've bought 2 RC heli's from them. Shipped quick and no problems.

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Jon
Order Date : 3/25/2013

Rating + 1 Worse item I have ever purchased

The helicopter blades would NOT tighten. They flop on both lead and lag and will not stay no matter how tight I try to make them. It will not fly it just sits in the box and looks like a model. Not worth the money I spent and I will Never do it again!!!!

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d1_43512
Order Date : 3/25/2013

Rating + 2

Not only did my purchase arrive defective, they want me to pay to ship it back for replacement....never again

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N/A
Order Date : 2/20/2013

Rating + 1 outdoor helicopter

This item was listed as an outdoor helicopter and was no larger than the small indoor models I have purchased in the past and been very happy with. I got an rma and was told there would be a restocking fee and I would also have to eat the return shipping. I will just eat the mistaken product and use it indoors but will certainly put newegg down a notch on my shopping list. For those that say it isnt neweggs fault I would say that they allow the ad to be posted.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 1/21/2013

Rating + 5

Great price, great product and quickly delivered my order.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All items must be returned to ToyWorld within 30 days of the invoice date for this policy to apply.
    Any new, unused, unopened items are accepted for return for refund, less restocking fee of 15%. The customer pays return shipping for any returns for refund.
    Any items that are defective upon arrival are covered under warranty for parts or replacement, at our discretion. No returns for refund are accepted for opened, damaged, defective, or used products.
RMA instructions
    All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting ToyWorld Customer Service through phone or email listed above.
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