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Seller#: 0UH8ISD1ZJL2L7C53

Toynk Toys and Costumes Seller Profile 630-656-1074 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Toynk Toys and Costumes See all products from Toynk Toys and Costumes

Mon-Fri only 9:30am-5:30pm Central Standard Time

About Toynk Toys:

We are located at 2249 Windsor Court, Addison, Illinois 60101 (about 15 miles from Chicago city limits). If you are in the area, stop by and check out our retail store open 9:30 to 5:30pm Monday through Friday (closed on weekends). You can give us a call at 630-656-1074 or email us through Newegg.

Toynk began by operating out of a small apartment in 2001. Today we have 101,00 square foot warehouse that houses our offices, store, and the inventory. Our staff varies from 40-200 people depending on the time of year (ie - Christmas, Halloween).

We carry the latest collectible toys and action figures as well as a huge variety of costumes, home/office items, nifty gadgets, gifts and more! Our toy selection varies from mass market (dolls, sports figures, etc), specialty market (limited edition props, statues, etc), and imported toys not available in the USA. We ship to all 50 states and virtually every country worldwide.

Our philosophy is to continually improve and change how we run Toynk to better serve our customers. We work every day to expand our product selection and improve shipping speed, customer service, and pricing. We hope each time you come back to visit us you will notice improvements. Thanks for shopping with Toynk!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (588 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 388 Reviews
newegg
66%
Good Rating + 4 81 Reviews
newegg
14%
Average Rating + 3 30 Reviews
newegg
5%
Poor Rating + 2 14 Reviews
newegg
2%
Very Poor Rating + 1 75 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
MrFlingPou
Order Date : 3/8/2015

Rating + 5 Awesome!

Authentic get well made...

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degrak
Order Date : 10/10/2013

Rating + 5 Todo bien. Ven acá y comeremos una torta de canela juntos con un buen café

Todo bien. Ven acá y comeremos una torta de canela juntos con un buen café

degrak.com

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Wade Criswell
Order Date : 12/16/2014

Rating + 5 Great Customer service

Emailed them with request to please process quickly as I was on time frame for angel tree for Christmas. They shipped same day and I go it with a day to spare before I had to turn it in. Would recommend this seller to anyone. Thank you

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AlJabberwock
Order Date : 12/18/2014

Rating + 5 As promised and Christmas Eve

Credit for both a good product and delivering as promised on Christmas Eve. Package arrived unblemished and at the end of the UPS delivery day and as ordered. The product itself is as expected and a worthy gift (Star Trek Enterprise Pizza Cutter), and the beautiful packaging was in perfect condition. Good seller, good product. Thanks to Toynk Toys and Newegg.

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N/A
Order Date : 11/18/2014

Rating + 5 Fantastic

Item ordered was in great shape, packaged well, and arrived well before I expected it to. Would readily order through this vendor again.

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gator82
Order Date : 10/21/2014

Rating + 1 No Customer Service by anyone

Duplicate order through newegg. Called newegg. sorry not us call the company you ordered it through. multiple e-mails
double ship anyway.

0 out of 1 people found this review helpful. Did you? Yes No

Mike B
Order Date : 3/5/2014

Rating + 5 Got a deal with this excellent seller

I found this for $10 off plus free shipping. Extremely pleased with transaction and shipping speed of this 3rd party seller.
Would highly recommend other products from this seller.
Toynk Toys and Costumes had the same service excellence I have come to expect across the Newegg website.

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fauqur
Order Date : 2/24/2014

Rating + 2 Shame on BBC

This product is a joke. like most BBC fan items it is badly made of cheap materials. Claiming to have 50 years of trivia in a 1" stack of cards?!?!?! It is offensive that this carries the doctor who brand.

Product was shipped quickly and packaged well. No issues with the seller.

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smtico1997
Order Date : 2/23/2014

Rating + 5 AMAZING SELLER

FAST SHIPPING AND NEAT PACKAGING

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Timbo
Order Date : 1/19/2014

Rating + 5 star trek pizza cutter

I am not a big star trek fan, but I did watch the shows. I have to admit this is a cool pizza cutter. Cuts good, fits the hand good while cutting (yes I know, did he say he uses it?)The quality is very good, so good I ordered 2 more for gifts. Comes in a pretty cool box, well packed in form cut foam. If your a fan you wont be disappointed with this, its a I gotta have it item.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return Policy FAQ’s

    Q: Can I return my order?

    A: Yes, Toynk has a 30-day return policy. Here are our instructions for returns:

    • Please notify us by email at help@toynk.com or call us at 630-656-1047 so that we may give you an RMA (Return Merchandise Authorization) number.
    • Items must be postmarked within 30 days of receiving them.
    • Items must be returned in new, unused condition.
    • If returning a costume, it must contain all accessories and original packaging. Credit will not be issued if the costume is incomplete.
    • Clearance items are not eligible for return/exchange.
    • The following items are considered Non-Returnable unless they are brand new, unopened and in their original packaging: Dog costumes, undergarments, wigs, beards, mustaches, make-up, novelty teeth, tights, and socks.
    • Shipping charges are non-refundable
    • All costume sales are final after 10/28/2015 and are only eligible for exchange

    Q: What if I ordered the wrong size? Can I exchange it for a different size?

    A: Yes, you are welcome to exchange the same costume for a different size. The customer is responsible for shipping fees. An RMA for the exchange is required – please contact us at 630-656-1074 or email help@toynk.com so that we may issue one to you. The item must contain all accessories and be in the original packaging.

    Q: What if I receive the wrong item or the item is defective/missing parts?

    A: We make every effort to ensure that each item is in brand-new condition before we ship it. In the event that the item is defective/missing parts or if you received something different than what you ordered, please call us immediately at (630)-656-1074. Please contact us within 48 hours of receiving your shipment so that we can remedy the error.
    Q: Can I refuse a shipment if I no longer want the item?

    A: Yes, but please be aware that a return fee of $5.00 and a 15% restocking fee will be deducted from your refund. International orders are subject to being charged the full amount of return carrier fees.

    Q: I still have questions about returns, how can I contact you?

    A: Feel free to contact us with any questions by emailing us at help@toynk.com or calling us at 630-656-1074.
RMA instructions
    1. Log on to your Newegg.com account and find the order you would like to return under “Order History”

    2. Click 'Request RMA from Seller' button next to the order information

    3. On 'Compose Message' page, verify the order number you would like to return on the top of the page

    4. Choose 'RMA Inquiry' from the drop down menu

    5. Please provide the item number (found on your invoice), the reason for return and indicate whether you would like to return for a replacement or refund; Click 'Send Message' button.

    Please allow 24-48 business hours for our Customer Service Department to respond to your inquiry. Once they have verified your order information and approved the return, you will be provided with a Return Merchandise Authorization (RMA) number via e-mail. This e-mail will also include RMA details and important return shipping instructions. Please return the item in its original packaging. Missing parts or accessories may result in your return being rejected or the refund/replacement being delayed.
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