Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHZRBI9J28L709DF

Trademark Computer Seller Profile 815-531-1212 Email This SellerEmail This Seller  See all products from Trademark Computer See all products from Trademark Computer

Trademark Computer is committed to providing excellent products, excellent prices, and excellent service.Trademark Computer specializes in quality refurbished computer hardware and consumer electronics. Our years of experience in this business allows us to bring our customers the best deals, hands down! Trademark Computer strives for top rated customer feedback and do our best to insure every one of our customers gets the attention and service they deserve.
We are committed to bringing you working, tested product and if we don't, we've got you covered. Trademark Computer customer service representatives are available by phone to assist you 9am-5pm CST Monday-Friday

We strive for 5 Egg feedback, so if you have any issues at all, please do not hesitate to give us a call or send us an email.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (95 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 57 Reviews
newegg
60%
Good Rating + 4 18 Reviews
newegg
19%
Average Rating + 3 3 Reviews
newegg
3%
Poor Rating + 2 4 Reviews
newegg
4%
Very Poor Rating + 1 13 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Affordable PC
Order Date : 1/29/2015

Rating + 5 Fast Response and Resolution, Thank You!!

Took care of us ASAP when we had an issue with one of the refurbished laptops we purchased for our store. That's how it should be! Thank you so much Trademark!

Did you find this review helpful? Yes No

RayJay
Order Date : 2/14/2015

Rating + 5 Good Dell Refurbs

Good Condition

Did you find this review helpful? Yes No

ian
Order Date : 2/7/2015

Rating + 4

Shipping was prompt and quick. Refurbished item arrived as-described with a few superficial defects, as expected with a refurb item. Was not very well protected for shipping - two styrofoam pieces held the item secure in the packaging, but the item came loose during transport. No additional bubble wrap or padding to protect it. Although my item works just fine, I hope this seller will consider adding a bit more to ensure the items they sell are well-protected during shipping.

Did you find this review helpful? Yes No

Texerdoc
Order Date : 1/11/2015

Rating + 5 Happy Camper!

Computer was shipped promptly, and arrived in advertised condition. I was so happy with machine I ordered another from this vendor several days later.

Did you find this review helpful? Yes No

McFloyd61
Order Date : 1/21/2015

Rating + 4 HP EliteBook 8440p

The notebook arrived in a timely manner and the staff were responsive to my contacts with them. I would have given them 5 eggs but the headphone output is nonexistent at this writing. Also the DVD drive is just that DVD-ROM which was a big surprise but it was advertised that way and I overlooked it.
I called about that and Sam offered a $75.00 refund because of the headphone issue.
I figure I can use it to install a DVD-RW drive. Overall Trademark Computer has been responsive and supportive throughout my experience.

Did you find this review helpful? Yes No

ANONYMOUS
Order Date : 1/20/2015

Rating + 1 WORST SERVICE EVER

The be honest with all of you their service to me has been completely horrible. I've waited two weeks to refund a product and they keep ignoring me!!!!!! DONT RECCOMEND THEM TO ANYONE. I've been trying to ship these two desktops they sent me back for two weeks they are scammers!!!!!!

Did you find this review helpful? Yes No

PHILABOAT.COM
Order Date : 1/17/2015

Rating + 5 THE BEST

I ORDER A REFURBISHED HP ELITE AND HAD SOME QUESTIONS
NEWEGG GAVE TRADE MARK PHONE NUMBER SO I CALLED AND TALKED TO TOM D HE WAS GREAT RETURNED ALL MY PHONE CALLS AND HELP ME OUT WITH ALL MY QUESTION I WOULD RECOMMEND THEM 100 TIMES OVER THEY ARE THE BEST

Did you find this review helpful? Yes No

Pewtrdragon78
Order Date : 12/29/2014

Rating + 4 Great PC for the price!

The only unfavorable thing about this PC, it did not come with a usb keyboard or mouse which one would think it would. Must be to logical for my own good. There is nothing wrong with the PC...functions as advertised.

Did you find this review helpful? Yes No

N/A
Order Date : 12/30/2014

Rating + 4 Refurbished Computer

Received computer in good condition. Battery was very week and would last 30 minutes. Ordered new battery for $30 and now lasts several hours. Skin put on top of laptop is peeling off but overall the laptop functions great and I am happy with the purchase.

Did you find this review helpful? Yes No

BILL
Order Date : 1/19/2015

Rating + 5 GREAT COMPUTER GREAT DEAL

THIS WAS THE BEST EXPERIENCE I HAVE EVER HAD BUYING A REFURBISHED COMPUTER-THE BEST PACKAGING TO KEEP THE COMPUTER FROM GETTING DAMAGED I HAVE EVER SEEN.COMPUTER WAS LIKE NEW-OS WAS INSTALLED AND A PRODUCT KEY LABEL INSTALLED UNDER THE COMPUTER.THAT IS FOR THE OS INSTALLED-HAD A QUESTION-CALLED LEFT A MESSAGE.THEY CALLED ME RIGHT BACK.AND ANSWERED MY QUESTION.THEY ARE THERE IF YOU NEED THEM.WOULD-WILL BUY FROM THEM AGAIN.THIS IS WHAT A REFURBISHED COMPUTER IS SUPPOSED TO BE AND LOOK LIKE.GOT A GREAT DEAL AND PEOPLE BACKING UP THEIR PRODUCTS.CANT BEAT THAT.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    • We will exchange defective or damaged Products within 30 days unless otherwise stated.
    • We guarantee an item to be EXACTLY as described and allow 30 days from delivery for you to make any refund or exchange claims.
    • Any problem with an Item must be reported within warranty period.
    • Exchanges are free of cost to customer during warranty Period.
    • NEVER send an item back until speaking with one of our customer service representatives. You can find their contact information on original auction page or on the warranty card inside your package. If you send a package back without us knowing, it will take a very long time to make a return!
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.