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Seller#: 0UHZRBI94XYFK05B4

Tradestead Seller Profile +800-3901119 Email This SellerEmail This Seller  See all products from Tradestead See all products from Tradestead

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

International seller. Newegg will be responsible for all RMA and general customer service.

Tradestead provides you wide range of premium accessories, including phone docks, HDMI cables, phone cases, etc. high quality security & surveillance cameras and also many new and amazed small gadgets.
Your 100% satisfaction is our final goal, backed with our great customer service and money-back program, you will enjoy a comfortable purchase experience!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (10 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 1 Reviews
newegg
10%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 2 Reviews
newegg
20%
Very Poor Rating + 1 7 Reviews
newegg
70%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Oatie
Order Date : 10/25/2013

Rating + 2 who checks the orders

shipment was on time but only got half the order right even know it was 2 of the same item

Did you find this review helpful? Yes No

N/A
Order Date : 10/9/2013

Rating + 1 Poor Cam

This web cam is not what it professed to be. It is NOT a night vision camera, in fact not sure what kind of lights are in it. Guess you get what you pay for. From now on, I read reviews first...

Did you find this review helpful? Yes No

N/A
Order Date : 8/8/2013

Rating + 2 shipping from Tradestead

The shipping was slow and didn't meet the time schedule that I needed but the company refunded my money and let me keep the cables. I understand that they are just starting their business I hope they can figure out a better method of shipping so delivery can meet the customers' need.

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N/A
Order Date : 8/8/2013

Rating + 1 FirstFromAsia@newegg.com

It's been almost a month and the cables still aren't here.
Your customer service rep Dianne Segue has been fantastic and has sent me replacement cables. I will try to not purchase anything from Asia, their products may be good but I don't know, I'm still waiting.

Did you find this review helpful? Yes No

lumpoled
Order Date : 7/11/2013

Rating + 1 Unbelievable, not sure how this company made it into the Newegg vendor pool but I do not think they will be there for long.

I purchased a product that was VERY poorly designed and mfg, the product is not useable. Note that there is nothing defective with the product, it just is not useable as designed and built. After I registered a RMA they informed me that I could return the product, but after their restocking fee and shipping back to China I would end up paying more that the cost of the product. It is very evident to me that they know what they are doing, and do it as a matter of course. This is a TOTAL SCAM.

So far Newegg is standing behind it and providing me with a RMA. Once Newegg realizes what these people are up to I am sure they will drop them.

Very very bad stuff going on here.

1 out of 1 people found this review helpful. Did you? Yes No

Satisfied customer
Order Date : 7/15/2013

Rating + 4 Great customer service

The item was not exactly what I expected. Tradestead was extremely helpful in solving my issue. Shipping time was much quicker than anticipated. I would purchase from them again.

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Ofcs
Order Date : 6/29/2013

Rating + 1 3-in-1 USB Retractable Charging/ Sync Cable For Apple iPhone 4 4S 3GS iPad 2, with Micro USB and Mini USB

Ordered this item and waited over 2 weeks to arrive. Surprise...plain retractable iPod USB cable. What gives?

Did you find this review helpful? Yes No

N/A
Order Date : 7/10/2013

Rating + 1 very slow processing and shipping

If I had know that this item was coming from China....I never, never would have purchased it.
Seller Response:Dear Enyart,
We apologize for all the inconvenience caused.Usually, it takes about 10-15 days to arrive.

We can understand your mood and hope that the order will come to you asap. You can take this tracking #LN090551534CN for reference to pick up the order.

If you still can’t get the order on time or it just never arrive or lost during transit, please email us and we will try our best to help you. Or you can give us other suggestion as compensation for this inconveniencece caused, we will try all we can to do it for you, just hope that you could please kindly change or remove the negative review on this order for us.
Thank you for your time to read this message. Your finally help to change or remove the bad review on this order will be highly appreciated.

Looking forward to your early reply and have a great day!

Thanks & Best Regards
Sincerely Tradestead


Did you find this review helpful? Yes No

N/A
Order Date : 6/27/2013

Rating + 1 Shipping is soooo slow

I got free shipping which says 5-15 days but on top of that the seller didn't actually ship it for another 7 days although he marked as shipped the day after i purchased, that way i was unable to cancel the purchase :(. And here i am more than 20 days later and i check the shipping and it's still in china.
Seller Response:Dear Travis Smyth,
We sincere apologize for the delay. Usually, it takes about 10-15 working days to arrive. Very occasionally however, it’s hard to control the time and we will suffer from delay.

We can understand your mood and hope that the order will come to you asap. You can take this tracking #LN086478577CN for reference to pick up the order.

If you still can’t get the order on time or it just never arrive or lost during transit, please email us and we will try our best to help you. Or you can give us other suggestion as compensation for this inconveniencece caused, we will try all we can to do it for you, just hope that you could please kindly change or remove the negative review on this order for us.

Thank you for your time to read this message. Your finally help to change or remove the bad review on this order will be highly appreciated.

Looking forward to your early reply and have a great day!

Thanks & Best Regards
Sincerely Tradestead


1 out of 1 people found this review helpful. Did you? Yes No

madbiker
Order Date : 6/25/2013

Rating + 1 still waiting

Ordered this cable 3 weeks ago and still not recieved it. Have plaxed two other orders from neweeg after and already recieved them.
Seller Response:Dear Madbiker,
We sincere apologize for the delay. Usually, it takes about 10-15 days to arrive. Very occasionally however, it’s hard to control the time and we will suffer from delay.
We can understand your mood and hope that the order will come to you asap. You can take this tracking #LN085105582CN for reference to pick up the order.
If you still can’t get the order on time or it just never arrive or lost during transit, please email us and we will try our best to help you. Or you can give us other suggestion as compensation for this inconveniencece caused, we will try all we can to do it for you, just hope that you could please kindly change or remove the negative review on this order for us.
Thank you for your time to read this message. Your finally help to change or remove the bad review on this order will be highly appreciated.

Looking forward to your early reply and have a great day!

Thanks & Best Regards
Sincerely Tradestead


1 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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