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Seller#: 0UHOPTYVRZ5WMM778

Trenz Shirt Company Seller Profile 770-466-5117 Email This SellerEmail This Seller  See all products from Trenz Shirt Company See all products from Trenz Shirt Company

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 1 Reviews
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Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
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Order Date : 12/17/2012

Rating + 1 VERY DISAPPOINTED

Went to track my package as this was a must have for my son for Christmas. Tracking number showed delivered.....too bad it was to the wrong person, wrong state , .....Very Very Unhappy
Seller Response:Our apologies, the incorrect tracking number was entered into this order. the correct tracking number is 9102901001563064338551. The delivery was attempted on 12/22 and a notice was left. Please contact your local post office for delivery status.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Our top priority is to provide the best possible service, and that is why we want to have the best return policy available. If for any reason you are not satisfied with your purchase, you may return the item for a refund. Returns must include a receipt and the items must be in original condition, including tags and labels. Once we receive the returned merchandise, we will credit your account within 10 business days. Shipping charges are not included in the refunded price.
RMA instructions
    Returning merchandise is easy and hassle free. Follow the instructions below to ensure we continue providing the best possible service.

    Contact us at 1-800-586-4479 or email: shirts@trenzshirts.com for authorization.
    Include reason for return with the item(s) you're returning.

    Return shipping cost is customer's responsibility. If the return is our fault, we’ll cover the shipping.

    Whichever carrier you choose, we suggest you insure the package and have it traceable.

    Send it to us at:

    Trenz Shirt Company
    3615 Brookview Drive, Suite D
    Loganville, GA 30052
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