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Seller#: 0UH8ISD1HCCVLW13D

Tungsten Masters Seller Profile 800-330-5047 Email This SellerEmail This Seller  See all products from Tungsten Masters See all products from Tungsten Masters

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

Monday – Saturday from 10am EST to 7pm EST. Closed on Sunday, but we do respond to emails on Sunday, usually towards the end of the day or early evening.

We know Tungsten. It's the only thing we sell. We've put together a unique and distinguished collection of top quality designer rings over the years. From simple understated bands, to elaborate designs incorporating carbon fiber, we have something for every taste. Whichever style you choose, we want you to be absolutely satisfied with your purchase. That's why we offer unmatched, industry leading guarantees on all of our jewelry. When you buy from us, you're not only getting an incredible piece of jewelry. You're getting total peace of mind.

We know customer service. Do you enjoy sending an email to a company and waiting 24-48 hours for a response to your question? Neither do we. That's why we answer emails almost around the clock. During normal business hours we will typically respond to an email within 20 minutes, but always within an hour. We continue to answer emails after hours as well. We do require sleep unfortunately, but we try not to let that get in the way too much.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (37 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 34 Reviews
Good Rating + 4 3 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/3/2013

Rating + 5

Very quick on delivery. Very pleased with product. Would purchase again.

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Order Date : 9/13/2013

Rating + 5 excellent!

the rings i ordered arrived quickly and as described. they are highly polished, comfortable and look great. completely satisfied.

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Order Date : 6/23/2013

Rating + 5 Great fit!

The strength of these rings is phenomenal. I work in these rings and they hardly scratch.

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Order Date : 1/29/2013

Rating + 5 Great Seller

Quick, painless shipping. Great Products

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Order Date : 2/9/2012

Rating + 5 No Complaints!

Ring was received in a very timely manner after ordering. I was somewhat worried about ordering an item with no reviews on it, since it wasn't directly from Newegg, but the ring came in the size I ordered, and looks exactly as pictured. Immaculate shine, seems durable, and feels great. Completely satisfied, I would recommend!

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Order Date : 1/22/2012

Rating + 5 Great seller

Ships fast and sells a good product.

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Order Date : 12/31/2011

Rating + 5 Excellent seller

Shipped quickly and exactly as ordered. Very good seller.

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Order Date : 1/4/2012

Rating + 5 Tungsten ring a hit

Great looking cobalt & tungsten ring - hubby has already gotten compliments on it !!!

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chelle leigh
Order Date : 12/23/2011

Rating + 5 beautiful ring

great fit. love the lasered design.

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Order Date : 11/25/2011

Rating + 5 Quality

Awesome quality. The rings look great and are very tough. I no longer worry about the finish being scratched off or rubbed because it has already been through some harsh environments and circumstances and still looks as it did the day it arrived.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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