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Seller#: 0UHZRBI94UKC57187

US Micro Corp Seller Profile 855-876-4276 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from US Micro Corp See all products from US Micro Corp

U.S. Micro prides itself on the power of the relationships we build. Since 1995, we have had a continuous track record of addressing the full spectrum of customer IT equipment needs from the beginning to the end of the asset lifecycle. Our reputation in this industry is unrivaled because we provide superior service, and we stand behind every asset that we buy, sell, or lease. U.S. Micro adheres to strict environmentally responsible policies for handling the resale and recycling of all IT assets. We believe that resale is the most sustainable form of recycling and proudly resell approximately 98% of the IT assets we purchase.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (498 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 316 Reviews
Good Rating + 4 77 Reviews
Average Rating + 3 24 Reviews
Poor Rating + 2 17 Reviews
Very Poor Rating + 1 64 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/6/2016

Rating + 5 First time buyer on a refurbished laptop

-The product was shipped and packaged well. Thinkpad T420S had 2 small scratches by the lid minor blemish which is fine. Other than that, computer is as described on the Grade A condition of the laptop.
-Contacted the seller and they have a very knowledgeable team in assisting with the specs of the computer.
-I will definitely buy another 2nd refurbished laptop from them on other project in the future.

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Richard C.
Order Date : 8/1/2016

Rating + 5 Great Customer Service

We needed help getting the WiFi to work and they stepped right up and got us going. We highly recommend this vendor. Thanks, New Egg, for partnering with US Micro Corp.

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Garth M.
Order Date : 7/21/2016

Rating + 5 US Micro is very impressive!

I am an IT professional(Sr System Analyst) and very knowledgeable regarding PC hardware. I have always been wary of refurbished computers but decided to give US Micro a chance. Wow! The laptop looks like brand new(inside and out). Based on how well they did this refurb I would(and have) recommended people to US Micro and NewEgg. I will trust them for my future purchases and if all else was equal, I would buy from US Micro. Thanks to US Micro and Newegg for my "new" laptop.

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Paul K.
Order Date : 7/21/2016

Rating + 5 Refurbed ThinkPad

prompt delivery of quality product at excellent price. Very happy.

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David S.
Order Date : 10/2/2015

Rating + 5 A great refurbisher.

Clean laptop, clean desktop both i5s one a HP Probook 6450b and the other HP Compaq Pro 6200 SFF both in great condition. However the HDD is causing potential issues. They are fast to respond and have great customer service.

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Order Date : 5/19/2016

Rating + 5 Was very Happy and got 500GB HDD on 5 out 7 instead of 320 GB!

Yes I would recommend this seller, the only couple of minor issues would be perhaps a better job "cleaning up" the keyboards as 1 was really nasty with what looked like dried snot, maybe food....(at least I hope that's what it was). 1 Unit is giving update windows update issues, out of 7 but minor.

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Lewis P.
Order Date : 5/8/2016

Rating + 5 Great seller and the equipment arrived fast!

My refurbed HP 8100 arrived in a few days just as promised. They included a sheet on activating Windows 10 which was made activation a breeze. I would buy from them again.

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Order Date : 4/18/2016

Rating + 5 Fast shipping.

Bought a refurb computer. There was good info in the box explaining about diferences w/ MS licenses and refurbs.

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Glenn F.
Order Date : 4/18/2016

Rating + 5 Excellent seller and excellent product!!

I would definitely recommend this seller. They shipped my computer extremely fast and with great care. I love my new computer and the price was perfect. Thanks again!!!

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Rocky S.
Order Date : 4/18/2016

Rating + 5 Very good people. I would purchase from them again

The product was packaged very well. It arrived on time, and everything works as expected. Have not had any problems with the PC.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

    US Micro Corp provides a 60 day limited warranty on all products we sell, unless otherwise noted on original description of product. This warranty includes any hardware defects and EXCLUDES any software issues, neglect, or unauthorized repair. In addition we do not test laptop batteries therefore battery life will not be covered by any warranty unless otherwise noted on original description of product. The warranty date will start from the time your item has been invoiced. We will offer refunds only within the first 30 days of receipt. Under no circumstance will the original shipping charges be refunded. Buyer is responsible for return shipping. If you choose to return your item instead of using your warranty for repair or replacement you may be subject to a restocking fee. Any buyer remorse returns are subject to a 10% restocking fee.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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