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Seller#: 0UHOPTYVALHZ3E8C0

Uniquepos Seller Profile 866-888-0303 Email This SellerEmail This Seller  See all products from Uniquepos See all products from Uniquepos

UniquePos's goal is to provide our customers with a source for the best values in Point of Sale and Barcode technology. We carry a full line of point of sale hardware and software including cash drawers, receipt printers, barcode scanners, barcode thermal label printers, customer pole displays, data collectors, touch screen monitors, paper, ribbon and label supplies.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (17 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 13 Reviews
newegg
76%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 4 Reviews
newegg
24%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
CGX
Order Date : 9/14/2014

Rating + 1 Lack of Customer Service

I ordered an overhead door contact on 9/14. It shipped fast (9/16 received), however it was the wrong part. I sent them an email on 9/16 about the incorrect order. Since then I have been waiting for the correct part and a return label. I have emailed and called them several times. I don't know if I will ever get my part. I will never use a market place company ever again on Newegg.
Seller Response:Hi Jeff

We have emailed your return label yesterday. Sorry for the inconvenience we have caused.

Thank You


0 out of 1 people found this review helpful. Did you? Yes No

Ross
Order Date : 1/29/2014

Rating + 5 Good Seller; good follow-up

Our order got lost by the carrier but this seller was quick to make it right. Thank you for taking care of that and I hope you can make a claim against that carrier.

Did you find this review helpful? Yes No

Jason
Order Date : 2/7/2014

Rating + 5 Excellent

Fast Shipping. I got the wrong item, but I am going to see if the company will work with me on resolving this issue. So far no complaints.

Did you find this review helpful? Yes No

Susan
Order Date : 11/22/2013

Rating + 5 No problem

I can not believe they shipped this fast. Perfect
Seller Response:Thank you for your feedback. We are looking forward to doing business with you again

0 out of 1 people found this review helpful. Did you? Yes No

Kevin
Order Date : 11/22/2013

Rating + 5 Perfect

Thank You
Seller Response:Thank you for your feedback. We are looking forward to doing business with you again

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/22/2013

Rating + 5 Excellent

Great prices fast shipping!
Seller Response:Thank you for your feedback. We are looking forward to doing business with you again

0 out of 1 people found this review helpful. Did you? Yes No

JeffK
Order Date : 10/14/2013

Rating + 1 Mag card reader-Refund

I purchased a MagTek credit card reader that was not scanning the credit card number correctly. I later found out that this card reader is not compatible with the largest credit card company "Authorize.net". I requested a refund RMA and was denied... not good business practice.
Seller Response:Hi Jeffrey Kistner

Items can only be returned in 30 days after the purchase, we are so sorry that you realized card reader was not compatible with Authorize.net 45 days after the purchase.

Uniquepos LLC


1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 8/22/2013

Rating + 5 Excellent

5 Star
Seller Response:Thank you

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 8/29/2013

Rating + 5 Excelllent

Delivered on time
Seller Response:Thank you

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 8/22/2013

Rating + 5 Delivered On Time

No problem at all, trusted merchant, delivered in 1 busineess days.
Seller Response:Thank you

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return Policy (Request RMA)

    Unless noted below or in the product description, most products can be
    returned within 30 days from the date of invoice if all of the
    following requirements are met:
    Items returned must first be issued a Return Merchandise Authorization
    (RMA) number.
    RMA numbers are valid for 30 days only.
    Please allow 2-3 weeks to process refunds and credit your account.
    Our Return Policy for software is consistent with the manufacturer
    license agreement.
    We do not accept returns of Print heads, Media (labels, ribbon,
    receipt paper, etc.), Software or Symbol Service Contracts.
    For certain items all sales are final and returns are not available,
    see product descriptions for information.

    To receive credit, all products must

    Must be returned in their original packaging and non used.
    Must include all manuals, cables, warranty cards, etc.
    Must be clean, without scratches and resealed in a factory fresh condition.

    All products must be returned double boxed, with no markings or
    writing on the original box. If a product shows signs that the entire
    product and packaging was removed from its original box, a refund may
    be denied resulting in shipment of the product back to the customer.
    Freight charges are not refundable. Customer is responsible for
    shipping costs on returned items. If the returned item meets all the
    above requirements, it will be accepted and a restocking fee will be
    applied depending on the sale value of the returned items:

    RMA Fee Schedule for Returned Items

    Products returned New, Unopened in perfect condition with all
    packaging and item materials and manuals that can be resold as new are
    subject to a 15% restock fee + Shipping cost.
    Products returned Used, Opened in close to perfect condition or with
    all packaging and item materials and manuals that can be resold as
    openbox are subject to a 50% restock fee + shipping costs. Products
    returned Used, Opened in user damaged condition or without all
    packaging and item materials and manuals that cannot be resold as new
    or open box are refused and returned to customer. If a customer
    refuses delivery of returned item, the item is disposed of by the
    shipping carrier, but the customer is still charged for that item and
    will not be entitled to a refund.

    Lost or Damaged Merchandise/Claims:

    All claims about carriers must be made within 15 days of delivery.

    Dead on Arrival Claims:

    All DOA claims must be made within 5 days of delivery.
    Products that show signs of use are not returnable as dead on arrival.

    Refusal and Undelivered Fees:

    A %15 refusal fee will be apply to all items that are not accepted by
    customer upon delivery and to all orders that can not be delivered to
    the given address.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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