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Seller#: 0UH8ISD1TROL7XDF9

VMInnovations Seller Profile 866-639-9320 Email This SellerEmail This Seller  See all products from VMInnovations See all products from VMInnovations

At VMInnovations.com, we're committed to bringing you the best products, at the lowest prices, with the highest level of customer service possible. You won't find that commitment from the other guys. We're also proud to offer fast, free shipping on every item, every day.

We believe that variety is the spice of life. That's why you'll find some of the best deals around on a wide variety of items. You'll find a gret selection of baby strollers, home & garden, power tools, consumer electronics, and car audio products, just to name a few. We work hard with our suppliers to find the best products, at the lowest prices from brands that you know and trust.

And don't forget our dedicated customer service team. They're here to answer your questions and are committed to delivering the highest level of service possible. If you need assistance, please contact us at 866-639-9320.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (903 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 676 Reviews
newegg
75%
Good Rating + 4 101 Reviews
newegg
11%
Average Rating + 3 35 Reviews
newegg
4%
Poor Rating + 2 18 Reviews
newegg
2%
Very Poor Rating + 1 73 Reviews
newegg
8%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 8/16/2014

Rating + 5 Fast and Easy

Quick and painless, order was processed and shipped quickly and I am very satisfied.

Did you find this review helpful? Yes No

N/A
Order Date : 6/6/2014

Rating + 1

They sent me a completely different pump than what I ordered. I went through hell trying to find a number to contact them.....I will never order from them again!

1 out of 1 people found this review helpful. Did you? Yes No

BuBs
Order Date : 5/21/2014

Rating + 5 As described

This seller delivered the product as promised within a week. The product was as described and pictured.

Did you find this review helpful? Yes No

N/A
Order Date : 6/1/2014

Rating + 5 fast delievery

i get the item in three days.

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Thomas B
Order Date : 4/19/2014

Rating + 5 good seller

good communication, fast shipping!

Did you find this review helpful? Yes No

N/A
Order Date : 5/7/2014

Rating + 5 Great Service!!!!!

Very fast, great price, they kept me informed via e-mails, product arrived earlier than they promised. What's not to like?

Did you find this review helpful? Yes No

N/A
Order Date : 5/1/2014

Rating + 5 Definitely someone worth buying from.

VMInnovations is not only one of the cheapest online distributors I have ever bought from, but they also provide amazing customer service and support. I've bought my whole subwoofer setup from them, and I've never had a problem. I'll probably be buying from them again whenever I decide to throw more money into my system.
Thanks VMInnovations!

Did you find this review helpful? Yes No

Brandon T aka Mr.B
Order Date : 4/20/2014

Rating + 5 Great Fun

I ordered this Item for my daughter and I have to say it is very well built a lot of fun and plenty of power, to give you an idea I had to jump on it myself and take it for a spin, now I weight in at 176lb and had no problem just rolling down the street....lol. Its alot of great fun for the kids without question and I would highly recommend it!! By the way I forgot to mention about the battery life, it is excellent and to a point it is under rated, 40 min at top speed, well my daughter broke that with no problem for a while there I thought ..WoW is this going to run out....lol and charge time was quick without question, there are so many great things to say about this scooter it is just, well EXCELLENT!!!! So if you might be looking for a scooter for your kids I feel this is the way to go and before I forget even running it on grass fields or other reasonable surfaces it does not miss a beat, she takes it everywhere now....lol. So if you are looking? Look no further a must have!! :)

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/17/2014

Rating + 2 Poor Packing

They did not send me any brochures with the item without any packing. They send me in ordinary box. Looks like the item is used and not new.

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Dogfood
Order Date : 3/23/2014

Rating + 5 Good Vendor

Shipped on time, no problems with the product. I would have preferred a plain box on the outside of the product's box so the world didn't see what I was getting. Other than that it was a great business experience

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy
    We want to make sure you're 100% satisfied with your purchase. If you're not, please contact our Customer Service team to obtain an RMA (Return Merchandise Authorization) within 60-days of your purchase. All returns require an RMA, and items without one may be delayed or returned to the sender.


    The 60 day return policy excludes items with a specified 30 day return policy.

    The customer is responsible for return shipping to VMInnovations.

    A few things to keep in mind when returning your purchase:

    * VMInnovations will gladly accept your return within 60 days of the original purchase
    * If you are returning your item for a refund, a 15% restocking fee will apply. All returns will be professionally tested before refunds are given
    * No refunds will be given on electronics that have been opened or used; you can only exchange the item at that point
    * Everything that was originally sent to you needs to be returned or fees will be applied for missing items (adapters, original box, harnesses, ect)
    * Buyer is responsible for all return shipping costs to VMInnovations. VMInnovations will pay to ship the replacement item to you
    * All returns require an RMA (return merchandise authorization) number. Returns without an RMA number may be delayed or returned to the sender
    * If you're exchanging for a different item, please note that restocking fees may apply. For details, please contact us.

    Our Customer Service team is here to help you. Please contact us with your order number and we'll assist you with exchanging your item. The customer is responsible for return shipping to VMInnovations.

    Missing a part? No problem! Just contact us and if we have the part available, we'll ship it out for you. If not, we'll help you contact the manufacturer.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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