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Seller#: 0UH8ISD1TROL7XDF9

VMInnovations Seller Profile 866-639-9320 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from VMInnovations See all products from VMInnovations

At, we're committed to bringing you the best products, at the lowest prices, with the highest level of customer service possible. You won't find that commitment from the other guys. We're also proud to offer fast, shipping on every item, every day.

We believe that variety is the spice of life. That's why you'll find some of the best deals around on a wide variety of items. You'll find a gret selection of baby strollers, home & garden, power tools, consumer electronics, and car audio products, just to name a few. We work hard with our suppliers to find the best products, at the lowest prices from brands that you know and trust.

And don't forget our dedicated customer service team. They're here to answer your questions and are committed to delivering the highest level of service possible. If you need assistance, please contact us at 866-639-9320.

Sunday 5-9p
Monday-Tuesday & Thursday 8a-9p
Wednesday 9a-9p
Friday 8a-5p

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,070 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 797 Reviews
Good Rating + 4 120 Reviews
Average Rating + 3 42 Reviews
Poor Rating + 2 20 Reviews
Very Poor Rating + 1 91 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
David N.
Order Date : 4/12/2016

Rating + 1 Why does Newegg let VMinnovations list here?

First off the seller VMinnovations uses LaserShip who are known for 'losing packages' and they did lose my package. I had to raise hell to get it back and when I contacted VMinnovations they did not respond. Their phone numbers are blocked off, they have 0 customer support. When I got my Air mattress it was used and didn't even come with a pump, to which the seller said "This product doesn't come with a pump" Wow this is a shady company and I will NEVER do business with you ever again.

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Order Date : 12/15/2015

Rating + 1 no packing in shipping.

I bought a gas hedger from VMInnovations Via NewEgg. When I opened the box I noticed it was just a big box with the hedger in the box. NO cardboard cutout, no packing. As a result the hedger handle was broken completely off. I immediately set on hold for newegg. I was told to wait two business days to hear back from vminnovations. After two business days, call back to newegg to be put on hold who transferred me to be put on hold. Now I'm told some investigation is taking place to get me a replacement or refund. But the price is $60 less than any competitor but with risk.

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Order Date : 11/30/2015

Rating + 5 INTEX Supreme Air-Flow Queen Air Bed Mattress & Pump

Ordered online at 22:30 11/30/15, standard ground shipping with FedEX got here in 2 days!! Inflated easily and quickly. Great quality product, would recommend at this time for both Manufacturer and the Item.

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Order Date : 11/20/2015

Rating + 1 Item said free shipping, charge for shipping on arrival

The item I purchased indicated free shipping, when the item arrived the carrier demanded shipping, I refused the item. Contacted newegg and they contacted the company, I have also contacted the company and no response.

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Not satisfied
Order Date : 9/14/2015

Rating + 1 Terrible

We put the cover on, it fit pretty well. It got tighter and tighter like it was shrinking, finally ripping right down the middle. We bought a new one from the local pool place and put it on. Don't wast your money.

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Order Date : 8/21/2015

Rating + 5 Fast Delievery

Arrived very quickly

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Order Date : 9/1/2015

Rating + 1 Poor seller

Horrible seller. They list products as new but sell reconditioned. Then they hold refunds as long as they can get away with. Terrible organization. DO NOT BUY FROM THEM. Should get zero eggs!

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Order Date : 6/24/2015

Rating + 5 Quick response and fast shipping

The item was shipped as soon as the payment was verified. I liked the service and the response I got even when I decided to return the product. However I don;t want to return the product now and I am fully satisfied with the service.

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Order Date : 5/28/2015

Rating + 3 Not too bad...

- cheap
- new engine (or what appears to be)
- clean

- choke sticker is backwards and so to run i have to put it on start
- shaft connection was bent in and had to be bent back out before I could put together and use

It runs a little rough and I wish it had the j handle or whatever, but it is a good value product.

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Order Date : 3/23/2015

Rating + 5 Round #2

This time I ordered from VMI was much better than the first go round last year. Product came with everything that was needed this time. And I received all the items I ordered from them not just half my order!

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

    We want to make sure you're 100% satisfied with your purchase. If you're not, please contact our Customer Service team to obtain an RMA (Return Merchandise Authorization) within 60-days of your purchase. All returns require an RMA, and items without one may be delayed or returned to the sender.

    The 60 day return policy excludes items with a specified 30 day return policy.

    The customer is responsible for return shipping to VMInnovations.

    A few things to keep in mind when returning your purchase:

    * VMInnovations will gladly accept your return within 60 days of the original purchase
    * If you are returning your item for a refund, a 15% restocking fee will apply. All returns will be professionally tested before refunds are given
    * No refunds will be given on electronics that have been opened or used; you can only exchange the item at that point
    * Everything that was originally sent to you needs to be returned or fees will be applied for missing items (adapters, original box, harnesses, ect)
    * Buyer is responsible for all return shipping costs to VMInnovations. VMInnovations will pay to ship the replacement item to you
    * All returns require an RMA (return merchandise authorization) number. Returns without an RMA number may be delayed or returned to the sender
    * If you're exchanging for a different item, please note that restocking fees may apply. For details, please contact us.

    Our Customer Service team is here to help you. Please contact us with your order number and we'll assist you with exchanging your item. The customer is responsible for return shipping to VMInnovations.

    Missing a part? No problem! Just contact us and if we have the part available, we'll ship it out for you. If not, we'll help you contact the manufacturer.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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