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Seller#: 0UH8ISD1ALHZMM5F7

VOVOMART Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from VOVOMART See all products from VOVOMART

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

VOVOMART is a global online wholesaler and retailer. With strong economy foundation, powerful network relationship, perfect technology and personnel construction, we build a Door-to-Door service pattern to meet global economy developing requirements. Intergrity, innovation, excellence are our operating principle. We will forever offer our customer the most comprehensive products, the most competitive price, and the most authoritative inspection, as well as the best trading system. We understand how important it is to gain respect and trust from our partners. We enjoy what we do and hope that your experience with us will be as wonderful as we strive to be.

We really hope we can get positive feedback from our partners, and seeing return customers. It gives us great motivation and encouraging to continue our business and develop it better. Thanks !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (131 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 94 Reviews
Good Rating + 4 20 Reviews
Average Rating + 3 5 Reviews
Poor Rating + 2 5 Reviews
Very Poor Rating + 1 7 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 1/31/2014

Rating + 5 Excellent experience

The product was everything I expected and delivered promptly even though it weighed over 20lbs. I would purchase from this vendor anytime.

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Order Date : 1/31/2014

Rating + 5 Very well backed

They shipped this out on time and I had it within a week. not bad for ground shipping from California in the middle of a series of winter storms.

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Order Date : 12/15/2013

Rating + 5 great buy

easy to install works as advertised

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Order Date : 12/9/2013

Rating + 5 PNY HP 64GB SDXC Memory Card

Great product, outstanding price from VOVOMART and spectacular delivery time.

Can't go wrong with the product or VOVOMART!

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Order Date : 6/8/2013

Rating + 1 Item okay, but WAY over priced.

I feel the item was of barely adequate construction but will work. It was WAY WAY overpriced. Shipping time was just was listed for $20 and was marked down $9.99. I thought I was getting a great deal but was disappointed.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 5/12/2013

Rating + 5 Perfect!

This is just what I need to mount a couple of computer monitors on the wall. Items came fast and all hardware labeled in plastic so they would not get lost.

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Order Date : 1/17/2013

Rating + 5 Great Seller

Item came quick, exactly as described, and great price

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Order Date : 7/25/2012

Rating + 5 great for the money

works well easy installation great price

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Order Date : 9/27/2012

Rating + 2 Poor Product Decription

The shipping was fast and well packaged ... but the product was not how it was described, and no where near the quality the MSRP suggested.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/23/2012

Rating + 5 Wall Mount Bracket

I ordered these on a whim and was worried about quality. however i am very impressed with the quality of the mount. full metal, built in level and removable arm. it does it all. it's great for a multi monitor setup. very easy to setup.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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