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Seller#: 0UHIQWIK38ENWX5A4

Vangoddy's Marketplace Seller Profile 714-329-8419 Email This SellerEmail This Seller  See all products from Vangoddy's Marketplace See all products from Vangoddy's Marketplace

Vangoddy was founded in 2005. It is headquartered in Chino, USA. Vangoddy is a leader in fashionable, innovative, and quality cellphone and laptop accessories. Vangoddy has a complete line of products. It is engaged in all cellphone and laptop accessories including Laptop Case, cellphone faceplate, camera case, holster, leather case, handsfree headsets, car chargers, travel chargers, data cable, etc. Over the years Vangoddy has been devoted to servicing the US market. It has 20,000 novelty products available all over the United States and has created a tremendous value to a large clientele and business partners.

Vangoddy has set up a huge warehouse in Chino, which has an area of 200,000 square feet. Vangoddy owns a modernized product distribution system. Using an efficient and advanced IT system, together with five websites, which serve not only the company's design, manufacturing, material circulation, sale and customer service needs, but also its wholesalers and retailers to ensure the orders are fulfilled quickly.

Vangoddy's Reseaerch and Development center and supply chain are based in Mainland China. It owns a modernized building structure of 280,000 square feet. Its R&D center has a professional design team who are able to deliver innovative designs and cool fashions. Reliable performance, beautiful color, fashionable and unique design, are the features of the stable design of Vangoddy Inc. products. Vangoddy Inc. has a modernized supply chain, a complete purchasing, designing, production and quality management system in place. Its highly efficient operating system and ISO9000 quality standard, stable technology, sophisticated equipment, top-notch materials are the reasons why it is able to quickly produce a large volume of high quality products.

Vangoddy is devoted to grow along with all of its customers and to help customers continue to expand. It not only provides its customers with abundant and quality products, but also the best service. Our customers are benefited greatly by these, because Vangoddy Inc's goal is to give its customers 100% satisfaction.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (52 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 29 Reviews
Good Rating + 4 12 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 8 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Roger M.
Order Date : 8/9/2016

Rating + 1 POOREST customer Service EVER Experienced!!! I STRONGLY recommend going elsewhere. Note even NewEgg could help!

Vangoddy's Marketplace has the POOREST customer Service I EVER Experienced!!! I STRONGLY recommend going elsewhere. Not even NewEgg could help!!! Customer Service was impossible to contact and even worse for support. Newegg told me there was nothing they could do.

Did you find this review helpful? Yes No

Order Date : 3/8/2016

Rating + 5 Fantastic!

Product was just as described and shipping was fast, Wonderful Seller!

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Charles E.
Order Date : 1/3/2016

Rating + 1 Vangoddy; A waste of time and money!

I ordered a nice phone case priced at more than Twenty dollars. Instead I received a case that can be purchased online through another major retailer for less that Five dollars (including free shipping.) I emailed Vangoddy and they promptly sent me another cheap case exactly like the first one.

I have little faith that I'll ever receive what I ordered. Vangoddy could send me four of these horrible cases and still make a profit. I wonder how many people have just accepted their "bait-and-switch" without a complaint.

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James T.
Order Date : 12/10/2015

Rating + 1 Billed for the product ordered on 12-10-15. never receiced and after many phone calls and messages i still havent been contacted by the seller. No one ever awnsers their phone and to date have not had

would recomend Newegg discontinue their relationship with this seller.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 5/26/2015

Rating + 1 Disappointed

Was sent wrong merchandise. Waiting on resolution.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/13/2015

Rating + 5 New Egg Buyer

Bought this item and received the package in two days! Bought this for a gift for my sister. She loved it! Many Thanks.

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unhappy camper
Order Date : 9/24/2014

Rating + 1 Bad business practice

Preferred zero rating but not allowed!
I ordered a VERTICAL pouch but received a HORIZONTAL case. The invoice has the correct item preprinted BUT someone used a pen to mark out the product number and replace it with the number for the horizontal case. The word VERTICAL has also been marked out as to imply the correct case was shipped.

I find this to be a very bad business practice. If the item I ordered was not in stock, I should have been given the option to cancel the order or select a replacement.
Seller Response:Replacement was shipped out free of charge to customer.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 5/7/2014

Rating + 5 Wonderful Seller and good product

We received this item really quickly, transaction went very smoothly. The seller is friendly and very responsive to all our questions. Item was great! Overall very good! Thank you.

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Order Date : 4/7/2014

Rating + 5 Great item

Item shipped the same day! Great price and great item. Thanks!!

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Order Date : 1/22/2014

Rating + 1 the worst in 15 years of online ordering

this the email I received from vangoddky after they sent me the wrong item:
We are sorry to hear about this inconvenience. Is there anyway that you can
send us a photo of the item that was received so that we can see what was
sent to you? We would also like to forward that information to our
they want me to take time to take a pic then upload it to
to prove they sent me the wrong $12.99 product!

Van(NO)goddy never ever again!

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 1.00%

    30 days money back guarantee. All return packages must be in original conditions.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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