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Seller#: 0UHOPTYVALHZWH91C

Victake Seller Profile 650-963-5731 Email This SellerEmail This Seller  See all products from Victake See all products from Victake

Vitake is your one-stop shopping destination for Cell Phone Compatible Accessories, HDMI /VGA Display Cables Connector, Computer Accessories, Pet Supply Accessories, Tablet Accessories and other car Accessories. We also specialize in HDMI Connector/cable, Gaming Accessories and other Audio Video Accessories. Shopping with us, we promise to bring you the best Electronic Accessory deals you will ever find with 100% money back guarantee.

We provide 45 day money back guarantee for all products. Within the 45 day money back period, you may return the item back for refund for any reason. All products also come with one year replacement warranty. Within the warranty period, if the product is defective, you may return the item to us for exchange. Please note that we only accept returns with authorization. Please contact us to get an RMA number before returning the package to us. Unauthorized returns may not be recognized or processed. If you have any other questions, please contact us "victsingusa@gmail.com" with the order number and a brief message of your request.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (641 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 441 Reviews
newegg
69%
Good Rating + 4 109 Reviews
newegg
17%
Average Rating + 3 20 Reviews
newegg
3%
Poor Rating + 2 12 Reviews
newegg
2%
Very Poor Rating + 1 59 Reviews
newegg
9%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 4/16/2015

Rating + 1 Cheap knockoffs

After purchasing from this seller I have found their representation and display of products to be untrue. Items purchased were all cheap replicas with cloned firmware of quality items and failed to function in any usable fashion. Highly recommended this seller be avoided at all cost to save yourself return shipping on poorly packaged and defective cloned/generic items. Not the type of quality expected from a Newegg partner. I have been very upset with the marketplace sellers I have delt with and will avoid them in the future.

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N/A
Order Date : 11/13/2014

Rating + 1 Defective

I've been using his product for a long time, switching from computer to computer. I always thought maybe the computers had some hardware problems, but in the end its his product. The delivery was reasonable, but overall 2/10 would not buy from again.

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Paco
Order Date : 3/11/2015

Rating + 5 Great Company

My shipment arrived on time and everything was securely packaged. Nothing arrived damaged and their merchandise hasn't failed me in any way either.

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Grau
Order Date : 4/3/2015

Rating + 5 Fast

Fastest delivery yet. Received this order before the rest of my order was even processed. Product works great.

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Toni
Order Date : 3/15/2015

Rating + 5 Good service

I ordered a car MP3 player / FM transmitter. The price was good, the item arrived quickly and it works well.

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PaPaJohn
Order Date : 3/10/2015

Rating + 5

Fast delivery and can't beat the price

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N/A
Order Date : 3/5/2015

Rating + 5 Item arrived promptly and works well.

Item arrived promptly in good condition and works well.

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Vic Var
Order Date : 2/12/2015

Rating + 5 Excellent customer service and quality

The product arrived on time, easy to set up and now I'm rocking out in my car and answering my cell phone hands-free! These guys are top notch!

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Rich
Order Date : 2/28/2015

Rating + 1 Slow service!!!!!!!!

It took three days for this seller process my order. Ten days to arrive. My worst shipping experience on New Egg. Leave these people alone!!!!!!!

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N/A
Order Date : 3/1/2015

Rating + 4 Good Response Time

Got back to me quickly when the shipping company was having delays.

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Standard Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 45 days
  • Restocking Fee: 10.00%

RMA Policy
    45 Days Money Back Guarantee
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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