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Seller#: 0UH8ISD1J28LWHC62

VitaminLife Seller Profile 866-998-8855 Email This SellerEmail This Seller  See all products from VitaminLife See all products from VitaminLife

Monday - Friday: 6:00 am - 6:00 pm PST, Saturday - Sunday 7:30 am - 4:00 pm PST

VitaminLife offers hundreds of name brands and thousands of items at the lowest prices. Our Internet store is so large that no physical store could ever offer you the selection or convenience of VitaminLife.com.

VitaminLife also has a physical store in Redmond, Washington where we carry our top selling items. We are near the headquarters of Microsoft. If you are ever in the area, please visit us.

Shipping and Delivery:

Our lowest cost shipping option within the Continental United States is our flat rate of $5.95. Your package will be shipped for $5.95 regardless of dollar amount or size, unless it weighs over 25 pounds, in which case a surcharge may apply. When you select our flat rate shipping option, your package will be sent via US Postal Service, UPS Ground or Ontrac. Our shipping department generally chooses the shipping method. If you choose this option, please provide an address that is suitable for US post office e.g P O BOX when applicable and a street address for UPS and Ontrac packages. Please note: we reserve the right to choose the shipping carrier.

UPS/USPS Flat Rate Ground Shipments generally take 2-10 business days for delivery depending on your destination.

Please note, US Postal Service packages do not require a delivery confirmation signature.

Orders shipped to Alaska, Hawaii, Puerto Rico and the US Virgin Islands addresses will be charged a flat shipping rate of $9.75. Orders which contain individual items that weigh over 2.5 lbs. (shipping weight) may be subject to a shipping surcharge to these locations. Shipments sent to these locations are sent via US Postal Service Priority Mail.

Orders shipped to APO and FPO addresses are charged a flat shipping rate of $9.75. For security reasons, these packages do not receive valid tracking numbers. All packages sent to APO and FPO addresses are sent via United States Postal Service. Orders which contain individual items that weigh over 2.5 lbs. (shipping weight) may be subject to a shipping surcharge to these locations. Shipments sent to these locations are sent via US Postal Service Priority Mail.

All orders typically take 1-2 business days to process. UPS does not include the day the order ships, nor weekends or government holidays as shipping days.

If your address cannot be verified by our address verification system, your order may be delayed while we contact you to confirm the address.

Please note that we ship Monday through Friday, excluding US Government holidays. Backordered items generally ship within 2-10 business days provided they are available from the manufacturer.

Refrigerated items are kept in the refrigerator until they are ready to be shipped. After the items are in transit, they are susceptible to shipping temperatures. Unfortunately, VitaminLife does not have refrigerated packaging materials or ice packs. We recommend shipping during cooler months or selecting expedited shipping methods.

Customers are only charged one shipping charge and will not be charged additional shipping to send out backordered items. If a package is returned after 3 delivery attempts, returned due to an incorrect/incomplete address, or refused at delivery, you will be refunded for the total amount of the order less shipping and less a re-stocking fee of 15% of the total order amount.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (111 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 77 Reviews
newegg
68%
Good Rating + 4 25 Reviews
newegg
23%
Average Rating + 3 2 Reviews
newegg
2%
Poor Rating + 2 2 Reviews
newegg
2%
Very Poor Rating + 1 5 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Orbitron Zero
Order Date : 7/20/2014

Rating + 4 GreatScott!Good DealVitamins

Timely delivery of pure n Natural Supplements.Trust them-I did and was not let down.

Did you find this review helpful? Yes No

playfulheart78
Order Date : 4/10/2014

Rating + 5 Excellent!

Great product with super fast shipping. Will def buy from again. Thank you so much.

Did you find this review helpful? Yes No

Kyle-Portland
Order Date : 1/2/2013

Rating + 5 Great!

Fast delivery and great product!

Did you find this review helpful? Yes No

J-RAD
Order Date : 10/31/2012

Rating + 5 fast shipping/ will do more business in the future

Every thing was great.

Did you find this review helpful? Yes No

Luisito
Order Date : 6/20/2012

Rating + 4 Very nice

Very Helpfull...!!! thank You!!

Did you find this review helpful? Yes No

BAM
Order Date : 5/21/2012

Rating + 3 What's with a discount I can never use???

I order a supplement regularly from NewEgg. Occasionally receive a discount on next order. When I try to use it it is denied.this time I pursued it. After live chat I was told I had to pay full price then get credited for discount. I never received credit after supplying all requested info. Granted, the $6 won't break me but iy is the principle. Get your act together.

Did you find this review helpful? Yes No

me
Order Date : 5/15/2012

Rating + 5 Enzaplex

No problems with this transaction. Speedy delivery. Thanks.

Did you find this review helpful? Yes No

Jim M
Order Date : 5/9/2012

Rating + 5 Apple Cider Vinegar

Good price, fast delivery. Packed very well.

Did you find this review helpful? Yes No

1st Time Buyer
Order Date : 5/2/2012

Rating + 5 Excellent delivery time!

Ordered on Wednesday and it was in my mailbox by weekend!

Did you find this review helpful? Yes No

N/A
Order Date : 3/5/2012

Rating + 4 Excellent Service

Fast Delivery. Great Product

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We stand behind every item we sell. If you are not satisfied with your purchase for any reason, simply return the unused portion at your own shipping cost (unfortunately we cannot process empty containers as returns) in original packaging with your invoice within 30 days from delivery date for a prompt refund less shipping. We cannot process returns after 30 days. Please contact us for authorization before returning product, unauthorized returns will be subject to a 15% restocking fee.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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