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Seller#: 0UH8ISD1UWTD57566

W3 Plus Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from W3 Plus See all products from W3 Plus

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

W3 Plus Co, Ltd was found by three successful business women, they are wise, and want to win a new wide world by the quality, innovative products from Asia, which are mainly specializing in Accessories, new Technology fabric/material products.

This "Triple W" company was built on the belief that customers come first. As a result, we strive to make ordering with us as pleasant as possible, which is why we've teamed up with Newegg. With our partnership with Newegg, we're able to successfully provide our customers with the best experience in the business.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (80 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 59 Reviews
Good Rating + 4 14 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 6 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 4/27/2016

Rating + 5 Great Seller~!!!

Fast Shipping and Product as described~!!!

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Order Date : 8/26/2013

Rating + 1 Over price Bling

The watch dose not work and it is only 4gb

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Order Date : 5/5/2013

Rating + 5

Excellent service. Quick shipping.

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Order Date : 11/22/2011

Rating + 5 Flash Lights

Very reliable and would recommend to friends and family

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Order Date : 2/9/2013

Rating + 1 Horrible Seller!!

Never received my 8$ Promo for wallet! Doesn't reply to emails.

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Order Date : 7/17/2012

Rating + 5 LED Magnetic Desk Light

This light is better than I expected, The Magnets are strong and I discovered it even works on 3 AAA Batteries, It's extremely Bright, even when it's on the Batteries. Works better than my low power Halogen Desk Light and a lot less heat.

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Order Date : 5/3/2012

Rating + 2 Package got returned to seller

Placed the order online a week agao. Today I found out that the pacakge is being shipping back to the seller. Newegg customer care said that UPS driver may or may not drop package off. And there is no such way to prevent that happen in future. This creates a lot fraustrations of my shopping experience.
Now my package is being returned back to seller and I didn't even touch it. In future, really hope to choose a better shipment carrier.

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Order Date : 4/23/2012

Rating + 5 Sharp Design Crystal Charm USB-4GB

Very much satisfied with the product.
Quick delivery. Thanks

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Order Date : 4/26/2012

Rating + 5 W3 Plus

Flashlight quality is excellent and the product was delivered promptly.

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Order Date : 4/25/2012

Rating + 5 AK2 High Performance LED Flashlight

The flashlight is really bright especially for the size! I highly recommend the item.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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