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Seller#: 0UH8ISD138ENVZ071

WatchCo Seller Profile 800-584-1618 Email This SellerEmail This Seller  See all products from WatchCo See all products from WatchCo

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

Monday through Friday 9-5 PM CST

The Watch Co. began with one ambitious college student and a vision to offer a wide selection of watches along with incredible service and expertise. More than a decade later we maintain that vision in the original Fox River Mall store (in Appleton, Wisconsin), along with three additional Watch Co. locations (Coralville, IA; Sioux Falls, SD; and Fargo, ND).

Whether you shop online or at one of our Watch Co. stores, you can rest assured knowing you'll experience the same passion for all things watches and unmatched dedication to customers who share our appreciation for a high-quality, well-designed timepiece. And because we're an authorized dealer of every brand we offer, you'll receive the full manufacturer's warranty and an authentic factory-direct watch each time you make a purchase.

If you order a watch and decide you aren't completely satisfied with your choice for any reason, simply return it during the next 60 days. Just keep all original packaging and your receipt, and we'll give you a full refund. With such a flexible return policy and free Priority Mail shipping anywhere in the U.S., we make it easy to ship online.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (12 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 7 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 3 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 10/1/2012

Rating + 1 Watch

Zero rating
Know nothing, do nothing

0 out of 2 people found this review helpful. Did you? Yes No

Order Date : 5/11/2012

Rating + 1 Horrible

Shipping was Horribel my items took 2 weeks to ship and now seller not answering emails for redelivery. I do not recommend....

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/11/2012

Rating + 5

Outstanding Customer Service!

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Order Date : 2/27/2012

Rating + 5 Faster than promised

I have no complains whatsoever. The watch was ordered on Monday. It shipped on Tuesday and I received on Thrusday, by noon. The device works as expected.

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Order Date : 1/18/2012

Rating + 5 Excellent price and Super Fast Delivery Time

WatchCo was among the best in prices during my search. My watch was delivered soooo super quick and arrived much sooner than I expected. For price and delivery time... you can't beat Watchco.

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Order Date : 12/2/2011

Rating + 1 Poor Customer Service

I purchased a watch from this seller for my husband as a Christmas present which he decided he did not like so we returned it. I called the seller for the return instructions and followed their instructions, confirmed that they received the watch and had to repeatedly call and check on the status on my refund and was continually given the runaround and told that they would process it within 1-3 business days and that they would check on it and call me back. Eventually after a month of getting the runaround I filed a dispute with my credit card over the charge for this watch and am now finally getting the refund. Do Not Purchase from this Seller if there is any chance that you will need to return or exchange the item because their customer service is terrible.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/7/2011

Rating + 5 Unbelievably Quick Delivery!

I ordered my watch online and it was delivered the next day! I couldn't believe how fast it arrived! And it is such a great watch!

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

    WatchCo has a 60 day no hassle return policy and does not charge a restocking fee. Just email us with your name and order number for a return authorization.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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