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Seller#: 0UHIQWIKTROL3E8B4

Watches N Tools Seller Profile 800-3901119 Email This SellerEmail This Seller  See all products from Watches N Tools See all products from Watches N Tools

Hello, our valued customer! If you have any question please feel free tocontract us first, pls click “Email This Seller” to contract, we will do our best to solve your problem. We believe communication can solve everything. Our team really appreciates your business and patience,we can be contacted at the gmail email: panjianfeng@banggood.com

We have many kind of product with competive price, such as computer part and accessories, phone accessories, electronic products Tablet PC & accessories , game controllers, and other home tools and so on. We have more than 800 employees committed to providing low price, high quality products and professional services to global customers, you can buy them with confidence !

SHIPPING:

We ship your orders within 1-3 business days after the payment cleared.

In most times item will reach most of the countries within 5 to 15 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback


NOTE:

Due to the limit of customs,
the arrival time of batteries will be a little longer than standard time.
If the shipment time is over 30 days,
you can contract us to get the replacement or refund.

RETURN & REFUND:

We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.


TRACKING:

you can track your orde with tracking number on usps or www.17track.net

FEEDBACK:

If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store. If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thanks for shopping from us !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (172 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 30 Reviews
newegg
17%
Good Rating + 4 10 Reviews
newegg
6%
Average Rating + 3 10 Reviews
newegg
6%
Poor Rating + 2 9 Reviews
newegg
5%
Very Poor Rating + 1 113 Reviews
newegg
66%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 11/14/2014

Rating + 1

I have not received the memory to date. This is unacceptable. One month has passed.

Did you find this review helpful? Yes No

N/A
Order Date : 11/26/2014

Rating + 1 Not much to say

I'd love to review this item, but as of today it has been 22 days since I ordered it and it has not been delivered. Took 10 days to leave China, and the remaining delay appears to be USPS. Gosh, maybe free shipping isn't the way to go here.

Did you find this review helpful? Yes No

Wanting My Order
Order Date : 11/24/2014

Rating + 1 Never Shipped

I would have given them 'til the end of December, 'cause I understand they're in China and all the work that goes into international shipping, but I've had a Newegg e-mail in my inbox since November 25th with an estimated shipping time of 15 days. On December 1st the status was updated to "Processed through sort facility." The same week it was changed to "Origin Post is Preparing Shipment." It is now December 16th and the shipping status remains the same. I'm not sure how long it takes to "prepare" a shipment, even for international distance, but I can't imagine it takes half a month. Pretty certain I'll never make a purchase from this vendor ever again, and I may not purchase from Newegg at all, anymore. I'll be sure to update if my shipment ever leaves China, and DEFINITELY if it ever manages to make it to my doorstep. I would advise Newegg to more thoroughly vet their 3rd-party sellers before allowing them to do business through their site. It's your reputation on the line.
Seller Response:Sorry for the trouble indeed.We will improve it in the future.

Did you find this review helpful? Yes No

N/A
Order Date : 11/24/2014

Rating + 1 Never Received it.

I ordered this on 11/25/2014. It's now 12/16/2014 and I still have not received the USB flash drive. I contacted the seller last week to see where it was and they said it had been shipped and that it was on it's way and to just be patient. I'm pretty sure I waited long enough. I've spent a lot of money with Newegg but if they insist on using these outside vendors then they need to be accountable when the vendor doesn't provide the customer service that Newegg expects. I would not recommend buying from this seller.
Seller Response:Sorry for the trouble indeed.We will improve it in the future.

Did you find this review helpful? Yes No

Albert
Order Date : 11/23/2014

Rating + 1

This item was ordered on 11/23/2014. Today is 12/16/2014 and it has NOT arrived yet. And I am not the only customer having this problem. There are many others. So...what do you call it when they take your money and don't make an attempt to deliver? FRAUD! next.
Seller Response:Sorry for the trouble indeed.We will improve it in the future.

Did you find this review helpful? Yes No

N/A
Order Date : 11/28/2014

Rating + 5 Great Company to deal with!

Got shipment quickly and it was exactly what I ordered.
Seller Response:We will improve better and better in the future.Welcome to our store again.

Did you find this review helpful? Yes No

PS
Order Date : 11/15/2014

Rating + 1 Never Arrived

The memory that I ordered never arrived. It has been one month since the email arrived saying the memory was shipped. Now I have to go through the hassle of trying to get a refund.
Seller Response:Sorry for the trouble indeed.We will improve it in the future.We check your order was arrive to your place.

Did you find this review helpful? Yes No

N/A
Order Date : 11/28/2014

Rating + 5 car mouse

shipped fast and mouse works fine
Seller Response:We will improve better and better in the future.Welcome to our store again

Did you find this review helpful? Yes No

okgo
Order Date : 11/28/2014

Rating + 4 Very communicative, no product shipped

Seller was very communicative about the problem, but in the end sold a product which was permanently out of stock. I did not receive the product, and a refund was issued.
Seller Response:We will improve better and better in the future.Welcome to our store again.

Did you find this review helpful? Yes No

N/A
Order Date : 11/17/2014

Rating + 1 Not received

I can not give a review cause I'm still waiting for my item to arrive, is it lost? any update?
Seller Response:So sorry for the inconvenience. We will solve it for you. We will improve better and better in the future.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days,pls contact us,tell us about the problem, some pictures or a video will be better
    we will make out the problem and solve it within 48hours
    we will make you have a good deal when you choose shopping from us

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:

    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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