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Seller#: 0UHIQWIKTROL3E8B4

Watches N Tools Seller Profile 909-6731032 Email This SellerEmail This Seller  See all products from Watches N Tools See all products from Watches N Tools

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Hello, our valued customer! If you have any question please feel free tocontract us first, pls click “Email This Seller” to contract, we will do our best to solve your problem. We believe communication can solve everything. Our team really appreciates your business and patience,we can be contacted at the gmail email: panjianfeng@banggood.com

We have many kind of product with competive price, such as computer part and accessories, phone accessories, electronic products Tablet PC & accessories , game controllers, and other home tools and so on. We have more than 800 employees committed to providing low price, high quality products and professional services to global customers, you can buy them with confidence !

SHIPPING:

We ship your orders within 1-3 business days after the payment cleared.

In most times item will reach most of the countries within 5 to 15 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback


NOTE:

Due to the limit of customs,
the arrival time of batteries will be a little longer than standard time.
If the shipment time is over 30 days,
you can contract us to get the replacement or refund.

RETURN & REFUND:

We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.


TRACKING:

you can track your orde with tracking number on usps or www.17track.net

FEEDBACK:

If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store. If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thanks for shopping from us !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (362 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 66 Reviews
newegg
18%
Good Rating + 4 30 Reviews
newegg
8%
Average Rating + 3 17 Reviews
newegg
5%
Poor Rating + 2 22 Reviews
newegg
6%
Very Poor Rating + 1 227 Reviews
newegg
63%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Bit-by-the- Bytes
Order Date : 1/12/2015

Rating + 1 8GB flash drive crashes PC

Order two of these 8GB flash drives. They got delivered in a clear cellophane bag with no vendor markings. Plugged the drive in and wa-la, the PC recognizes it as 58.5GB! Problem writing to drive, run a read/write test which fails. Tried to format the drive (using Windows 7 Pro) and it crashes my PC.
Seller Response:Sorry for this problem,we will do our best to improve the quality of this item in the future,hope you could give us a chance to help you.

Did you find this review helpful? Yes No

bbnh
Order Date : 1/21/2015

Rating + 1 Still Waiting For Product

Ordered on 1/21/2014. Still waiting for product to arrive. Can't get any information from the tracking number.
Seller Response:Thanks for your feedback,we will do our best to improve the service better in the future.

Did you find this review helpful? Yes No

Pope
Order Date : 1/14/2015

Rating + 1 4GB 1x4G DDR2 PC2-6400 800MHz Desktop PC DIMM Memory RAM 240 pins For AMD System

This item took three weeks to get here. Little did i know it was coming from China. It didn't even work and I couldn't get a refund.
Seller Response:Sorry for this problem,we will do our best to improve the quality of this item in the future,hope you could give us a chance to help you.

Did you find this review helpful? Yes No

Larry
Order Date : 1/2/2015

Rating + 5

shipped and received on time, very satisfied....thanks again
Seller Response:Thanks for your good feedback,your encouragment will let us moving forward.Hope we could do more busness with you in the near future.

Did you find this review helpful? Yes No

Phil
Order Date : 1/7/2015

Rating + 4 Charger for tablet

Good price, the charger worked as expected, no problems with the item. They could do a little better on shipping - they shipped it in a mode that did not allow tracking of the shipment. It still got here, so all is well - just had to explain to the person i was getting this for.
Seller Response:Thanks for your good feedback,your encouragment will let us moving forward.Hope we could do more busness with you in the near future.

Did you find this review helpful? Yes No

NOT Happy
Order Date : 1/18/2015

Rating + 1 Five Star SKU128233v iPazzport Mini Wireless 81 Key Keyboard with USB Cable For Pcduino Raspberry Pi

You sent me a email you want me to review for Watches N Tools I would love to review but my keyboard is still NOT HERE YET it arrived in Los Angeles Ca on January 30th and made its way to Hazelwood Mo on February 3rd where its been setting for 6 DAYS!!!!

Its pointless to try and contact Watches N Tools because they have a standard reply asking you to wait 4-5 more days rather than calling USPS and asking what the heck the problem is that my package is setting at a sorting facility for SIX DAYS!!!!

Watches N Tools could care less if and when I ever receive my package if they cared they would have noticed my package is NOT HERE YET and stuck in the system some place then would have corrected the problem, Watches N Tools is the shipper they need to FIX THIS PROBLEM!

Would give a negative 5 egg if their was a option.
Seller Response:Sorry for any inconvenience,but could you plesase tell us some more details if any problems?We will help you out.We will improve our service better in the future.

Did you find this review helpful? Yes No

N/A
Order Date : 12/26/2014

Rating + 5 Good Customer Support

Had a very much delayed product shipment, not sure what went wrong but customer service was there to help.
Seller Response:Thanks for your good feedback,your encouragment will let us moving forward.Hope we could do more busness with you in the near future.

0 out of 2 people found this review helpful. Did you? Yes No

Secondscollide
Order Date : 12/28/2014

Rating + 4 No package, good service

So I had a similar experience to other people reviewing here; I never got my package.

However, the customer service team at Watches N' Tools was nice enough to return my money after 1 month of waiting.

I can understand that international shipping can get crazy, and at least they were understanding enough to refund my money immediately.

Thanks WatchesNTools and good luck getting that situation under control!
Seller Response:Thanks for your good feedback,your encouragment will let us moving forward.Hope we could do more busness with you in the near future.

Did you find this review helpful? Yes No

BO
Order Date : 1/12/2015

Rating + 1 DISAPOINTED

IT HAS BEEN 22 DAYS SINCE I ORDERED AND STILL I HAVE'NT RECEIVED ITEM
Seller Response:Sorry for any inconvenience,we will do our best to improve the postal service better in the future.

Did you find this review helpful? Yes No

Buyer
Order Date : 12/29/2014

Rating + 4 Good Seller, Item will arrive, might take a bit longer

Tracking number didn't work, was worried, but arrived few days later than expected. Otherwise great product, awesome communication!
Seller Response:Thanks for your good feedback,your encouragment will let us moving forward.Hope we could do more busness with you in the near future.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days,pls contact us,tell us about the problem, some pictures or a video will be better
    we will make out the problem and solve it within 48hours
    we will make you have a good deal when you choose shopping from us

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:

    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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