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Seller#: 0UHOPTYVKKC3GQ643

WebOffroad.com Seller Profile 714-993-2011 Email This SellerEmail This Seller  See all products from WebOffroad.com See all products from WebOffroad.com

Web OffRoad is dedicated to delivering the aftermarket industry's best quality Jeep, Truck, SUV and Offroad performance parts at the most competitive pricing while providing the highest customer satisfaction."

Located in Yorba Linda, California, Web OffRoad was founded by offroad enthusiasts for offroad enthusiasts.

Web OffRoad has developed an extensive network of manufacturers and suppliers across the United States to offer a complete line of performance aftermarket Truck and Jeep parts. Whether your Jeep, Truck or SUV is a daily driver, a weekend recreational enthusiasts vehicle or a pro rock crawler's rig, our goal is to provide you with the highest quality performance parts at the industries best pricing and delivery times.

With nationwide distribution centers and supply houses that have millions of dollars of inventory parts ready to ship, your parts are typically shipped within 48-72 business hours from a warehouse near you and therefore reduces shipping expense and transit time.

Our team of professional truck enthusiast have over 45 years of collective knowledge in the automotive aftermarket industry including sales, installation, troubleshooting and repair. Should you have a question about your vehicle and/or its parts, feel free to contact us via the contact link, live chat, customer service email or phone number

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
33%
Good Rating + 4 2 Reviews
newegg
67%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jim / East Coast
Order Date : 9/26/2013

Rating + 5 Smittybilt 7605 Tow Hook Kit

Newegg has the wrong picture posted. Contacted WebOffroad and they took care of the problem and took care of me! GREAT COMPANY!

I will use them again!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Note that all returns are subject to a 15% restocking fee. All original packaging, manuals, and ancillary materials that were shipped with the part(s) must be returned in NEW condition in order to have the returned item accepted.

    Reimbursement eligibility for returns is as follows:

    Within 30 days of invoice date: full refund, less any restocking fees and sellers original shipping cost to send the order to the customer (this includes items that are "free shipping" - Customer is responsible for return shipping
    After 15 days of invoice date: store credit only, less any restocking fees/outbound shipping fees.
    After 30 days of invoice date: no refunds or returns after 30 days
    Refunds will be given on parts only and excludes labor or installation charges, shipping, or any other charges. All parts must be returned in the original package, cannot be damaged or installed, and must be in original condition. All returned parts must be sent freight prepaid and are subject to a re-boxing fee.

    Certain parts are not returnable, including but not limited to wheels and tires that have been mounted and/or installed, electrical items, custom or special orders, painted products, promotional items and closeouts.

    Customer returns for parts received as part of a "free shipping" offer will be credited for the amount of the returned parts less actual outbound shipping charges paid by us and any restocking fee that may apply. Altered and modified productsWeb Offroad.com will not issue credit or refunds for items that have been altered or modified. This includes products that have been installed on your vehicle. If a product is damaged in transit you must contact us first.
    When can WEBOFFROAD.com refuse credit or returns?
    We check all returned product for missing parts and damages. WEBOFFROAD.com has the right to refuse credit to any customer if a product is damaged, altered, modified or missing parts. Electronic programmers which have been used (uploaded) and are returned without programmers software are non credit items also.
RMA instructions
    Please contact us at returns@weboffroad.com for RMA/RGA forms and instructions for all returns.
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