Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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WebVitamins is committed to providing you with the finest nutritional supplements at the lowest possible prices.
To fulfill the first part of our mission, we offer one of the largest selections of supplement brands available anywhere. Whether you are shopping for such major lines as TwinLab, Nature's Way, Jarrow Formulas or Country Life; or one of the more specialized lines such as Menuco, Inholtra, WobenzymN or VitaCarte; you are sure to find the supplements you need at WebVitamins.
Offering the largest selection of the finest vitamins, herbs and minerals is, however, only one part of our mission. We know that many of our customers stretch their budgets to purchase the supplements they need. With that in mind, all of our marketing and purchasing decisions reflect our commitment to maintaining the lowest prices in the industry. We do not purchase expensive advertising; neither do we print a catalog. By eliminating these "normal" business expenses we control our overhead and enable our customers to pocket the savings.
Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.
Order Date : 3/10/2015
4/7/2015 11:26:16 AM
Messed up my order, ignored me and NewEgg
They sent one item of two that I ordered. When I contacted them to inquire about it they ignored me. I then contacted NE, who went on to contact Web Vitamins. The seller ignored NE as well.
Finally I got a refund for the non-shipped item from NE, but had to wait two weeks. It's one thing to mess up an order -- stuff happens. But to ignore the customer when they try to resolve it? One star service.
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Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: 10.00%
WebVitamins will refund the purchase price for all authorized returns within 30 days of purchase. Returned products must be unopened and sealed, unless defective. Any single product purchased in a quantity of six (6) or more will be assessed with a 10% restocking fee.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information. 2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button. 3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry. 4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us. 5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.