Wirester Seller Profile 626-453-8817 Email This Seller See all products from Wirester
Located in California, we were established in 2007 and is the leading e-commerce store in the market of electronic products and accessories. We offer a wide selection of cell phone accessories, MP3/iPod accessories, Tablet/eBook reader accessories, custom hard cover cases, and customer decal skins. Wirester has an excellent reputation in the accessories for electronics industry. We have achieved this position by working closely with our distributors to ensure that our customers are getting the best deal and providing the best online shopping experience along with outstanding customer service.
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Standard Return Policy
•For return for refund only the original purchase price will be refunded. Shipping and handling is non- refundable.
•Product must be in its original condition, including the box, UPC bar code, packaging, and all the accessories.
•A 15% restocking fee may apply.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.