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Seller#: 0UHOPTYVU0FNXW4C9

WonderCostumes.com Seller Profile 800-288-9916 Email This SellerEmail This Seller  See all products from WonderCostumes.com See all products from WonderCostumes.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
25%
Good Rating + 4 2 Reviews
newegg
50%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
25%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Please make sure before returning or exchanging that your item is eligible. For hygienic reasons the following items are not returnable/exchangeable. This includes lingerie, under garments, accessories, socks, tights, wigs, beards, novelty teeth, dog costumes, masks, eyelashes, mustaches, and make-up. Shoes are only exchangeable for another size or another style of equal or greater value.


    During Halloween Season (from October 1st to October 31st) please note that we only allow exchanges, no returns please.

    Within thirty days of receiving your package, please notify us by emailing at exchange@wondercostumes.com or by calling 800-288-9916 to obtain a return authorization number (RMA). All unauthorized returns will be refused.
RMA instructions
    RETURNS:

    1. Items must be received in our facility within thirty days of receiving the RMA in the original packaging. If the item(s) is missing parts, was altered or has signs of use, we will not able to credit your account.
    2. We will refund you the product cost minus a fifteen percent restocking fee. We do not cover the shipping cost for returns. Shipping charges are not refundable.
    3. Please send your return back in a box, no envelopes or bags will be accepted. Please write the RMA number on the outside of the box.

    EXCHANGE:

    1. Please place an exchange order for equal or greater value of the first order. You may place an order for a different size or style available in our website.
    2. Once we receive the returned item(s) in the original condition, with no signs of use or damage, we will issue a credit for the full cost of the item(s).
    3. We do not cover the shipping cost for exchanges. Shipping charges are not refundable.
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