WonderCostumes.com Seller Profile 800-288-9916 Email This Seller See all products from WonderCostumes.com
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Standard Return Policy
During Halloween Season (from October 1st to October 31st) please note that we only allow exchanges, no returns please.
Within thirty days of receiving your package, please notify us by emailing at firstname.lastname@example.org or by calling 800-288-9916 to obtain a return authorization number (RMA). All unauthorized returns will be refused.
1. Items must be received in our facility within thirty days of receiving the RMA in the original packaging. If the item(s) is missing parts, was altered or has signs of use, we will not able to credit your account.
2. We will refund you the product cost minus a fifteen percent restocking fee. We do not cover the shipping cost for returns. Shipping charges are not refundable.
3. Please send your return back in a box, no envelopes or bags will be accepted. Please write the RMA number on the outside of the box.
1. Please place an exchange order for equal or greater value of the first order. You may place an order for a different size or style available in our website.
2. Once we receive the returned item(s) in the original condition, with no signs of use or damage, we will issue a credit for the full cost of the item(s).
3. We do not cover the shipping cost for exchanges. Shipping charges are not refundable.