World Soccer City Seller Profile 646-639-1748 Email This Seller See all products from World Soccer City
World Soccer City is committed to providing each customer with the highest standard of customer service. If you have any questions, feel free to contact us any time.
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Standard Return Policy
We do not accept returns or exchanges for soccer jerseys customized with player name and number.
However, we accept returns and exchanges for plain soccer jerseys with no player name and number printed on them.
Customer must return the product to us in original unworn and unused condition with all the tags attached to receive refund.
Buyer is responsible for paying the return shipping cost and original shipping fee paid by buyer is non-refundable.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.