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WORLD WIDE STEREO Seller Profile 866-961-7781 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from WORLD WIDE STEREO See all products from WORLD WIDE STEREO

WORLD WIDE STEREO: Awe Inspired. Since 1979.

Specializing in the retail, design, and installation of the finest home and mobile audio, video and automation products in the world. For over three decades, World Wide Stereo has been one of the nation's leading providers of emerging technologies, both cutting edge and practical in the consumer electronics arena. With a reputation for integrity and quality, World Wide Stereo has survived the test of time by offering personal service, award winning installations, and competitive pricing.

World Wide Stereo is proud to be named the Best of Philly Place for Home Gadgets by Philadelphia Magazine. World Wide Stereo has also received an Excellent Rating from STELLAService and top marks from the Better Business Bureau.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (366 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 297 Reviews
Good Rating + 4 38 Reviews
Average Rating + 3 11 Reviews
Poor Rating + 2 8 Reviews
Very Poor Rating + 1 12 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/2/2015

Rating + 5

Very fast shipping , smooth transaction

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Order Date : 8/31/2015

Rating + 5 Exceptional customer service!

I never write a review but in this case I am extremely satisfied with the service I received. I paid for one day shipping in which my order wasn't ready yet, and the seller offered a partial refund even though I still got the one day shipping. Very satisfied with both the product (Sony MDR-Z7) and the service from this reputable seller.

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Gus Ambler
Order Date : 7/9/2015

Rating + 1 spec problems

Amplifier was specified as have a USB and SD port. It does not and thus was returned to the shipper.

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Bob S.
Order Date : 5/17/2015

Rating + 5 Only one complaint I could have...

...would be to double-box the bigger, heavier items like these speakers; one side of the box I received has a 3 inch gash through it, but luckily, the Styrofoam packaging inside was enough to protect that speaker. Otherwise, I'm very happy with my purchase. Thank you!

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Dennis 215
Order Date : 4/23/2015

Rating + 5 No...

Problems here! Super fast shipping!

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Order Date : 2/20/2015

Rating + 5 audio technica turntable

Works exactly as I wanted. I now play my record collection almost daily. Simple and functional, love it!
Shipped perfect and timely.

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Order Date : 2/28/2015

Rating + 5 Prompt Shipping

Prompt shipping. Received the product desired. No damage. Would use again.

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Order Date : 3/8/2015

Rating + 5 Above and beyond

Speaker cable was missing through fault of manufacturer, but WWS shipped me an extra immediately.

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Order Date : 2/26/2015

Rating + 5 Mohu Curve Antenna

I ordered the antenna as a gift. The estimated shipping arrival was on a Friday. It came on Wednesday, which was perfect timing and made up for my somewhat belated order. I plugged it in and it worked. Instructions said there was some setup to do. I never had to do that.
Once again, something I got through Newegg was just what I had been wanting.

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Order Date : 2/10/2015

Rating + 5 Best Little Speakers in Town

I'm pushing 100 watts Sherwood thru these gems i"ve lived 40 years with floor standing speakers, they have had their day. What a pure pleasure I'm hearing music new again, thank you for the sale very pleased.

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: No

RMA Policy
    60-Day Money-Back Guarantee: The quality of our products is guaranteed. If you are not completely satisfied with your purchase, you may return or exchange eligible items* in their original condition and packaging within 60 days of receipt of your shipment less applicable shipping and handling costs.

    In the event where merchandise is not in its original condition or is missing packaging, manuals, accessories or other components, a partial refund will be given. Partial refunds are calculated on a case-by-case basis.

    *Eligible items include all items sold by World Wide Stereo with the exception of:

    · Televisions larger than 32" in size

    · Furniture, and other oversized product shipped via a Motor Freight Carrier

    · Special order items or clearance merchandise

    · Car audio equipment that has been installed or where wires have been cut

    · Tablet, Notebook, Computer or Cellular Devices

    · Opened Games, Software or Media of any kind (CD, DVD, VHS, Flash Drives, etc.)

    TV Policy: WWStereo does not accept returns on TVs. Every television we sell carries the full manufacturer's warranty. If you are experiencing technical problems (Any Defective Issues) with your television, please contact an authorized repair center. To locate the authorized service center in your area, please check your owner's manual or contact the manufacturer. If your TV incurs any damage in shipment, damage claims must be made within 48 hours of receipt by calling 866.961.7781.

    What if I want to exchange my product?:
    When calling us, please indicate that you would like your product exchanged instead of receiving a refund. If you choose a product of a lesser value you will receive a partial refund less applicable shipping and handling costs. If you exchange your product for one of higher value you will be charged the difference between your refund amount less any applicable shipping and handling costs, and the cost of the new item(s). Please note certain items are not eligible for exchange (please see above for more information).

    What if my product is defective?:
    When calling us, please indicate that your product is defective. During our 60 day return guidelines, any Eligible* products that are deemed to be defective may be exchanged free of charge for a new, working unit. Certain products will require the manufacturer to schedule a service call or appointment with you in order to arrange service. We are happy to help you obtain warranty service through the manufacturer after the 60 day return period has expired.
    *Please see above for items that are not Eligible for return or exchange.

    Refusing Packages: In the event that you refuse your package for any reason other than shipping damages, you will be subject to paying the full shipping price of the product both ways.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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