World Wide Stereo Seller Profile
866-961-7781
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Review Summary
(82
Reviews
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| Excellent |
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68 Reviews |
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| Good |
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11 Reviews |
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| Average |
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1 Reviews |
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| Poor |
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0 Reviews |
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| Very Poor |
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2 Reviews |
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| Reviewer | Seller Review |
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5/22/2013 10:30:12 AM
Product arrived on time and in great shape. No problems
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5/4/2013 4:07:46 PM
Excellent & fast shipping! Headphones came perfect and sound great. Would definitely buy from this store again.
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4/14/2013 11:17:30 PM
My headphones were messed up and they sent me another pair for free! These guys are great, will definitely order from them again
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4/2/2013 7:01:23 PM
Received the product fast and accordingly with the package specifications.
Thanks.
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4/2/2013 6:55:26 PM
The most comfortable mouse pad you could imagine, and at a very fair price. When I think of what I put my wrist through! It's heavenly!
Great service too!
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3/27/2013 3:35:29 PM
World Wide Stereo's service was excellent. I received the earbuds in only 3 days.
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3/21/2013 10:25:16 AM
Fast shipping!
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1/23/2013 2:31:00 PM
Fast delivery, product well packaged
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1/16/2013 12:56:18 PM
Quick delivery. Unit arrived when expected as described.
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12/26/2012 5:31:47 AM
The item I ordered was DOA. I ordered a soundbar and it shipped quickly, however it never worked. I contacted the manufacturer and they confirmed my suspicion that it was broken.
I've never had to return anything I bought off newegg before. Hoping this isn't a painful experience.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 0.00%
- 30-Day Money-Back Guarantee: The quality of our products is guaranteed. If you are not completely satisfied with your purchase, you may return or exchange eligible items* in their original condition and packaging within 30 days of receipt of your shipment less applicable shipping and handling costs.
In the event where merchandise is not in its original condition or is missing packaging, manuals, accessories or other components, a partial refund will be given. Partial refunds are calculated on a case-by-case basis.
*Eligible items include all items sold by World Wide Stereo with the exception of:
· Televisions larger than 32" in size
· Furniture, and other oversized product shipped via a Motor Freight Carrier
· Special order items or clearance merchandise
· Car audio equipment that has been installed or where wires have been cut
· Tablet, Notebook, Computer or Cellular Devices
· Opened Games, Software or Media of any kind (CD, DVD, VHS, Flash Drives, etc.)
TV Policy: WWStereo does not accept returns on TVs. Every television we sell carries the full manufacturer's warranty. If you are experiencing technical problems (Any Defective Issues) with your television, please contact an authorized repair center. To locate the authorized service center in your area, please check your owner's manual or contact the manufacturer. If your TV incurs any damage in shipment, damage claims must be made within 48 hours of receipt by calling 866.961.7781.
What if I want to exchange my product?:
When calling us, please indicate that you would like your product exchanged instead of receiving a refund. If you choose a product of a lesser value you will receive a partial refund less applicable shipping and handling costs. If you exchange your product for one of higher value you will be charged the difference between your refund amount less any applicable shipping and handling costs, and the cost of the new item(s). Please note certain items are not eligible for exchange (please see above for more information).
What if my product is defective?:
When calling us, please indicate that your product is defective. During our 30 day return guidelines, any Eligible* products that are deemed to be defective may be exchanged free of charge for a new, working unit. Certain products will require the manufacturer to schedule a service call or appointment with you in order to arrange service. We are happy to help you obtain warranty service through the manufacturer after the 30 day return period has expired.
*Please see above for items that are not Eligible for return or exchange.
Refusing Packages: In the event that you refuse your package for any reason other than shipping damages, you will be subject to paying the full shipping price of the product both ways.
- Please follow these steps for a hassle free return:
Call us:
Please call us at 1-866-961-7781 to obtain a Return Authorization # (RMA#). Please note that your return will not be accepted without an RMA#.
Re-pack your shipment:
Please re-pack the product being returned, including the original manufacturer’s box and all original packaging and accessories. If applicable, you can use your original shipping container or any plain, unmarked cardboard box to ship your return in.
Ship your return:
If there are any existing shipping labels, stickers, or other materials on the shipping box from previous shipments, please remove them. Please ship your return merchandise via an insured method with tracking to the address provided when you obtained your RMA#.
