Worldwide Golf Shops Seller Profile 888-216-5252 Email This Seller See Seller Store See all products from Worldwide Golf Shops
California's Largest Golf Warehouse is now on the Newegg Maretplace! For over 50 years Roger Dunn Golf Shops have served the Southern California area, bringing golfers the latest clubs, bags, balls, and accessories at rock-bottom warehouse prices. Now we're going to do it for the rest of the world!
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Standard Return Policy
At Worldwide Golf Shops, our first concern is your 100% satisfaction. That's why we offer the best in-store and online return policy in the golf retail industry! If you are not completely satisfied with your purchase, return it to us within 90 days of purchase, and you will receive full credit towards the purchase of alternate equipment. You can buy your equipment with confidence.
*GET FREE RETURN SHIPPING on any NEW Golf Club or Golf Club Set you purchase online valued at $299.00 or more at WorldwideGolfShops.com. We want you to get the right equipment for your game, and if you're not 100% satisfied, WE WILL PAY the RETURN GROUND SHIPPING for you. Also, if the new replacement golf club or set you are choosing is valued at $299.00 or more, we will SHIP IT BACK TO YOU FOR FREE. We're taking the worry out of buying golf clubs online. Consider it a free mulligan on us.
This policy applies only to new golf clubs and golf club sets purchased online at WorldwideGolfShops.com after March 1, 2012. Only one free shipped return may be applied per original purchase of new golf club or set. Golf clubs and golf club sets that do NOT qualify for free return shipping are; all PING products, special orders, used and demo clubs and personalized and custom golf clubs.
There are some "Limited Edition" products that may not be returned under any circumstances (look for disclaimer on the Product Description page). On all products EXCEPT new golf clubs and golf club sets valued at $299.00 or more, return shipping is the customer's responsibility and shipping fees are non-refundable. Policy does not apply to custom orders. Please follow these simple instructions to return your product:
Call our toll free number 1 (888) 216-5252 during business hours to speak to a customer representative. Ask for a return authorization number and the terms of your return will be discussed.
Pack up your product securely and send it to:
Worldwide Golf Enterprises
1421 S. Village Way
Santa Ana, CA 92705
You will be contacted when your package is received and your exchange will be promptly processed.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.