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Seller#: 0UHZRBI991QP3V98C

WorthytoHave Seller Profile 800-3901119 Email This SellerEmail This Seller  See all products from WorthytoHave See all products from WorthytoHave

To our valued customer:
If you have any question please feel free tocontract us first, pls click “Email This Seller” to contract, we will do our best to solve your problem. We believe communication can solve everything. Our team really appreciates your business and patience,we can be contacted at this email: worthytohave@fivestarslike.com

Worthytohave is specializing in computer software research and development, We have more than 400 employees committed to providing low price, high quality products and professional services to global customers, your will,our active!!!


SHIPPING:

We ship your orders within 1-3 business days after the payment cleared.

In most times item will reach most of the countries within 3 to 9 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback


RETURN & REFUND:

We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.


TRACKING:

you can track your orde with tracking number on usps or www.17track.net

FEEDBACK:

If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store. If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thanks for shopping from us !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (330 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 179 Reviews
newegg
55%
Good Rating + 4 52 Reviews
newegg
16%
Average Rating + 3 14 Reviews
newegg
4%
Poor Rating + 2 8 Reviews
newegg
2%
Very Poor Rating + 1 77 Reviews
newegg
23%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 2/11/2015

Rating + 5

Excellent product and service, I will buy from this seller again.

Did you find this review helpful? Yes No

Tony M.
Order Date : 1/31/2015

Rating + 2 Missing item, poor packaging

The package was unbelievably bad! All ripped up and taped together with box tape. It was thin plastic bag with holes and rips in it and inside loose items, with no internal packaging. Missing battery. I contacted both "newegg" and "worthytohave" with no resolution to date.

1 out of 1 people found this review helpful. Did you? Yes No

Clem
Order Date : 2/1/2015

Rating + 3 Waiting on seller to provide real batteries

My order arrived as promised. The shipping was in a plastic bag, This bag was not in good shape, but all items did arrive. The switch cover to the flashlight was off of the flashlight. I repaired this. On the third day the charger quit working. A bad solder joint. I fixed that. I noticed the light would only run about 20 minutes on a charge. I weighed the batteries. Weight was 31 grams, should be over 45 grams. I put the batteries on a battery analyzer, they indicated 749 MAH. Rating on the battery was 3800 mah. After research, I find these are "Fake" batteries. I informed the seller and they are going to send me genuine batteries. The flashlight works OK, Not the highest quality. I did buy a battery from batteries + ($10) so I could use the flashlight. When or if I ever receive the genuine batteries I will make an update to this review. I gave 3 eggs since I'm trying to give the seller the benefit of the doubt that he didn't know the items were knockoff's

1 out of 1 people found this review helpful. Did you? Yes No

Warren P.
Order Date : 2/1/2015

Rating + 1 ordered flashlight

20 days and still not here

1 out of 1 people found this review helpful. Did you? Yes No

Bumbulbe
Order Date : 2/1/2015

Rating + 5 Excellent seller

Items arrived and were as described by seller. I would order anytime from WorthytoHave.

Did you find this review helpful? Yes No

56 Pf
Order Date : 1/29/2015

Rating + 3 Accuracy, Please

I bought the flashlight because it seemed very inexpensive for the advertised 3000 lumen. Well, it turned out to be about 300. The light does have a moveable lens for zooming in and out. For that, the added feature, the price was not outrageous. But it's not cheap either. I could do better elsewhere. The quality is typical for something in this price range. The bottom line is that I would not have taken my valuable time to order this if it was specified correctly as having 300 lumen.

Did you find this review helpful? Yes No

TXBytes
Order Date : 1/29/2015

Rating + 5 UltraFire 2000LM CREE XML T6 LED Flashlight Torch - Zoomable, Waterproof Light 18650

Flashlight is the brightest I have ever used. I have not been able to test it in rainy conditions yet, but so far the best flashlight ever owned. Only complaint is that it didn't come with battery(ies). Recommend using the single rechargeable over the AAA's.
Seller Response:Dear buyer,

Thanks for your support.

We will keep improving and do better in the future.

Hope get your repeat order next time.

Best regards,


Did you find this review helpful? Yes No

J Barrows
Order Date : 1/31/2015

Rating + 1 Bad product, bad customer service.

Flashlight and accessories arrived stuffed in a small, gray, plastic bag. No damage protection whatsoever (no bubble wrap etc).

Power button has a short. Have to click it a half dozen times for it to light up. When it is on, it usually flickers. Tapping it even slightly makes it cut out completely, or gets it to have a steady beam until the next light tap.

Contacted newegg/worthytohave for an RMA. Seller contacted me asking for me to take a video of the flashlight not working. Thought this was a bit ridiculous, but I sent them a very clear 30 second video of me clicking the power button, showing how sporadically the light works.

Have yet to receive a reply to the email containing the video, or my follow up email. Tried to give them a chance to rectify this before i left a bad review, but at this point I seem to be at a dead end.
Seller Response:Dear buyer,

Sorry for the inconvenience, as we just noticed that you had left us 1 egg feedback.

Could you please give us a chance to help you solve this problem? We will do our best to solve it.

Nice day!


Did you find this review helpful? Yes No

rostifer
Order Date : 1/31/2015

Rating + 5 great flashlight

Fast shipping from CA, unit is very bright!
Seller Response:Dear buyer,

Thanks for your support.

We will keep improving and do better in the future.

Hope get your repeat order next time.

Best regards,


Did you find this review helpful? Yes No

medicineman3
Order Date : 2/1/2015

Rating + 5 Better than advertised

These guys delivered well before the promised ship date. Product seems pretty good. Throws out a nice wide flood and adjusts to a nice sharp narrow beam. Charges quick, and I love the ability to use AAA's as a backup.
Can't comment on durability, since I haven't field tested yet. but for the price there aren't any complaints!
Seller Response:Dear buyer,

Thanks for your support.

We will keep improving and do better in the future.

Hope get your repeat order next time.

Best regards,


Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days,pls contact us,tell us about the problem, some pictures or a video will be better
    we will make out the problem and solve it within 48hours
    we will make you have a good deal when you choose shopping from us

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:

    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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