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Your Sound Shop Seller Profile 501-205-0595 Email This Seller See all products from Your Sound Shop
We are a pro-audio solution headquarters. We offer the finest products in professional audio at a great price. All products are shipped directly from our warehouse in Ft. Smith, AR. It is centrally located in the USA to provide quick service to all 48 Continental US states.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
We usually offer free shipping as a promotion, however if you return an item for a refund, your refund will be minus our original shipping cost. The buyer is responsible for return shipping costs and can choose any shipping method. We recommend using a service that provides a tracking number for proof of delivery.
Defective Items: Any item that arrives defective must be reported to Your Sound Shop within 15 days of delivery. We will send the customer a call tag (prepaid shipping label) to return the defective item for a new replacement. The item must be returned in its original condition with all original packaging and materials. Items reported more than 15 days after delivery will be handled as a warranty claim through the manufacturer. To report a defective item, please email firstname.lastname@example.org or call 501-205-0595.
Damaged Items: Items damaged while in transit must be reported to Your Sound Shop within 7 days of delivery. A claim will be opened with the shipping company and the package will be picked up. Photos of the damaged product, the cardboard shipping box, and the shipping label will be required so please keep all materials. Your Sound Shop will then issue a replacement. To report a ship damaged item, please email email@example.com or call 501-205-0595.