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Seller#: 0UHIQWIKJ28LGQ1D0

Zal Digital Seller Profile 323-572-5843 Email This SellerEmail This Seller  See all products from Zal Digital See all products from Zal Digital

Zal Digital has been offering deals online before deals were invented. For all your hassle free, on-time delivery, 5 star shopping experiences, Zal Digital is a team of highly gifted & motivated individuals who are all about getting you what you deserve, at the price you deserve, when you deserve it.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
67%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
33%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
MJ
Order Date : 6/9/2014

Rating + 5 Made it right!

Had a problem with the product and they shipped out a replacement right away.

Did you find this review helpful? Yes No

DJShoelessD
Order Date : 6/20/2014

Rating + 5 Excellent Seller

Got the package within the specified time, and the item is in excellent condition and works great. Thank You.

Did you find this review helpful? Yes No

N/A
Order Date : 4/7/2014

Rating + 2 Shady

Ordered what was supposedly a refurbished mouse and keyboard. The item did not come with a unifying receiver like it was supposed to and the items were scratched and had some obvious wear. The seller also deleted all his reviews before I could try and contact him about the receiver (which I did try, no response and a generic voicemail system). The items seem to be working for now...

Wouldn't be surprised if this is a person selling stolen merchandise, but thanks to Newegg they gave me a credit on my account to purchase a receiver separately.
Seller Response:We are sorry to hear about this issue.

The receiver should definitely have been included in the box, it must have fallan out during testing.
When you contacted us we were moving locations, and we put all our listing as inactive to reflect as such.
As soon as we were back up and running, we contacted you multiple times via phone and email, but have gotten no response.

We would like to resolve this for you, please let us know the best way to reach you.

Thanks!


Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We accept returns up to 30 days after purchase - as long as it is in the same condition as when sent out to you. However, if the item comes back with use marks, or package has been opened, we may charge up to a 15% restocking fee.
RMA instructions
    Place the RMA provided during return process on the outside of the package.
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