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Seller#: 0UHG6RKMC3BQN4308

ayangyang Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from ayangyang See all products from ayangyang

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Shenzhen yangbaoguoji International Trade Company. was established in March 2013, 500,000 registered capital,company main electronic products, mobile phone accessories, multimedia Walkman,Since its inception. Companies up and down the unity and progress, work hard, abide by the dedication, reputation first business purposes, in various trade areas unremitting exploration

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (45 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 21 Reviews
newegg
48%
Good Rating + 4 2 Reviews
newegg
4%
Average Rating + 3 2 Reviews
newegg
4%
Poor Rating + 2 6 Reviews
newegg
13%
Very Poor Rating + 1 14 Reviews
newegg
31%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 8/9/2015

Rating + 1 never even shipped after 2 -1/2 weeks

would not recommend. Order never even shipped after 2-1/2 weeks

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bobwool
Order Date : 8/5/2015

Rating + 2 Still waiting...

Ordered 8/5/2015, still waiting for delivery as of 8/24/2015. I know the seller is in China, but the problem was the item didn't ship until 8/17/2015 from Flushing, NY. 12 days to process the order? Yikes!

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rinkrat
Order Date : 7/26/2015

Rating + 1 Ayangyang MP3 Player

This is a horrible device. Save your money and buy something else. Instructions are incomprehensible. It comes with ripped-off Apple logo both on the back cover and on start-up. Couldn't be further from the truth. Even once you figure out how to use it, it's extremely difficult to make it do what you want it to. File hierarchy is non-existent so to play an album you want you have to page through all the albums. It did occasionally play albums if it wasn't playing the Chinese c**p it came pre loaded with. It wasn't even worth the $25 I spent on it. DO NOT BUY THIS PRODUCT!

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RB
Order Date : 7/31/2015

Rating + 5 Great Customer Service

No longer needed the item I ordered. In three days I got my refund! Wonderful people to deal with.

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Remorseful Buyer
Order Date : 6/13/2015

Rating + 1 DO NOT Buy from ayangyang

I contacted seller 5 times after I received item to try to get a replacement because the item was not working properly. It has been 3 weeks and no reply. BEWARE - buy at your own risk.

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N/A
Order Date : 6/12/2015

Rating + 1

Seller sent item without the headphones or the user manual.
Three weeks later, they have not been received after many emails to the seller.
Cannot effectively use the MP3 player w/o a headset.

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N/A
Order Date : 6/15/2015

Rating + 2 Not what I ordered

Shipping time was decent and an EMS tracking number was included. Unfortunately, the product is not what I ordered and return shipping would cost at least three times the price of the product, so it's going in the trash. Mistakes like this on international orders are simply unacceptable.

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mbfixit
Order Date : 3/12/2015

Rating + 1 Still waiting.

Still have not received my order after being shipped 12 days ago.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/17/2014

Rating + 1

Never received what I ordered. Happened twice now. Not good at all

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/15/2014

Rating + 5 USB 3.0 cable

Can not complain, received order in 15 days. No problems, good quality cable. After reading the 2 reviews here I was thinking maybe I will not receive my order but it arrived. Thank U for your product & service.

2 out of 3 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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