SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
International seller. Newegg will be responsible for all RMA and general customer service.
We are a small company of people who are passionate about tea. Our dream began with an idea that everyone in the world should enjoy some fresh and tasty tea with their families and friends. We wanted to introduce people to the aromas, textures,
beneficial qualities of loose leaf teas - simple, but high-quality teas from Taiwan. We are committed to bringing you the finest
and freshest full-leaf teas from the best gardens and farms spreaded among Taiwan's famouns high mountains - Ali Shan (Mt. Ali) area, and are intended to delight your palate and your spirit.
Our tea leaves are hand-picked, and must not too early but just when they reach the peak, especially during the best seasons -
spring and winter. Then the tea leaves must be processed immediately by our experienced and skillful tea master and artisan,
then they have to undergo the most difficult and time consuming processing method. After several sleepless nights and days,
a tasty and full-bodied tea is completed finally. We can proudly say that most of our customers have been our best advertising.
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only
") must be returned to Newegg within 30 days of the invoice date
for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.