bodyjewelryonline Seller Profile 888-242-6166EXT2 Email This Seller See all products from bodyjewelryonline
BodyJewelryonline is an established online body jewelry company since 1999. Our experience will insure your satisfaction of our items and service. Our head offices are located in Florida and now you have an opportunity to experience our catalog online. Our site is one of the largest websites in the body jewelry business. Here we bring you the best and the latest of our body jewelry collection.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Please fill out the Return Merchandise Authorization Form which is printed on the back of your invoice.
Returns may be sent to our Customer Service Center at:
1910 NW 54th Ave.
Margate, FL 33063
Please note that returns do not guarantee final disposition and all returns are subject to inspection.
All exchanged/returned merchandise must be in original packaging, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the original manufacturer's carton. In some cases, we may charge you and reduce your credit for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items.
NOTE: Under no circumstances will returns be accepted without the Return Merchandise Authorization Form. The form is printed on the back of your invoice and must be filled out.
Please note, shipping and handling charge may apply.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.