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Seller#: 0UHZRBI9H68JEYF5D

costbuy Seller Profile 323-923-0333 Email This SellerEmail This Seller  See all products from costbuy See all products from costbuy

CostBuy is committed to providing each customer with the highest standard of customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (16 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 12 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/5/2015

Rating + 2 What ever!!!

I was about to throw this item in the trash. Not that I usually throw a $12.00 item I just bought without using in the trash. However In the weeks before I bought two other controllers. The first was "stolen" from my mailbox a first time event. The second did not work at all, and while I was reading the Tiny print in the documentation contained in the package it turns out the item was designed for Xbox."Blech" So I took that one apart and dropped it in my trash can ( an old habit of mine) I was looking for the screws on my most recent controller to take it apart and noticed a small switch between the handles. Turns out it was an On/Off switch. Thanks for the heads up product seller. I again was looking at the package this item came in and there was no mention of the On/Off switch. I have used this controller several times and it functions well for a 12.00 item.

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Order Date : 3/22/2014

Rating + 1

horrible customer service do not buy from costbuy wont even refund 8 dollars

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Order Date : 3/4/2014

Rating + 1 product stopped working

purchased the PS3 Wireless Controller for sony PlayStation 3 BLACK. quick shipment. however faulty product. intermittently responsive. pressing buttons sometimes does not register on the PS3

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Kevin Z.
Order Date : 1/30/2014

Rating + 5 Perfect!

Super fast shipping! Sent the correct item, good packaging. What more could I ask for? I think it was sent the same day I ordered it. I am very grateful.

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Order Date : 11/23/2013

Rating + 5 Great Customer Service

Quick Response from seller and very helpful!

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Order Date : 9/2/2013

Rating + 5 Works like the original

This controller is very good quality and seems like an exact match with the original GameCube controller. Product was shipped quick.

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The Dark Technician
Order Date : 9/12/2013

Rating + 5 Excellent Service

Very fast delivery, prompt and professional. Look forward to doing more business in the future.

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CDC digital
Order Date : 7/23/2013

Rating + 5 Excellent Service

Great product, good price, arrived days later

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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