Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Dale A.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Model F3-1866C9D-16GXM
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Great memory, stable as can be and a perfect fit for my Asus Rampage IV Black Edition motherboard.

G.Skill best customer support I have ever experienced.

Cons: I ordered 4 of these kits to completely fill my 8 memory slots with a whopping 64Gb total memory. However one of the sets showed up in the Bios as "Abnormal". Swapped those two memory boards with two of the others I had installed and sure enough the problem followed the two boards as I swapped them.

This is where the greatness of G.Skill takes over.

Other Thoughts: Packaging said lifetime warranty. So I said what the heck and dropped G.Skill an email explaining all of the situation to see what they would do if anything. Same day as they answered my email they sent me directions to RMA the abnormal boards back to G.skill. Which I did and it was like a week to 10 days at MOST from the time I mailed my bad memory that a new kit showed up in my mailbox and they work perfectly.

I've never experienced customer or technical support this superb. G.Skill should be commended for taking care of the customer first and worrying about their profit margin last. Too bad they don't make a wider variety of computer components. I'd buy everything I could from G.Skill to build my new computers with this awesome service!

The only down sides were I was without full memory capacitiy for 2 weeks and the cost I had to pay to ship the bad memory back to G.Skill.

Seems like to me if you can prove the memory is bad, (problem moved with the memory when you tried them in other slots) and they send you a new set right away because they test your bad memory and confirm it has problems ... seems like they should reimburse the customer for the shipping costs to send bad memory back..

READ FULL REVIEW
ASUS Rampage IV Black Edition LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 Extended ATX Intel Motherboard
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Haven't been able to experience any pros yet!

Cons: Purchased a couple months ago. Now that I have all my parts, I go to start my new build and it appears that in two areas within the CPU socket there is a bent pin or two.

$500 for a motherboard and you're hosed as soon as you open it just like buying a Processor. Soon as you open it you cant return it. I know newegg won't exchange it for a new one so I have to buy another one and hope it is ok and then try to get my current board repaired by the manufacturer and then sell it on that auction site to try to recoup as much of my loss as possible.

Other Thoughts: There HAS to be a better way to sell motherboards, CPUs and various other computer core components. Buying an item that cost hundreds or thousands of dollars and you have no idea about some tiny fragile pins inside and if there is any problem you are basically relegated into dealing the manufacturers. That's unacceptable in my book.

Here's a good idea... Take a picture close-up of the CPU socket pins and send it to customer with the invoice so when it gets to customer they can be assured it was flawless upon shipment. So any damage is probably due to customer ineptness.

READ FULL REVIEW
ASUS GTXTITAN-6GD5 GeForce GTX TITAN 6GB 384-Bit GDDR5 PCI Express 3.0 HDCP Ready SLI Support Video Card
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Update to my previous review

Cons: Newegg's Practices.

Other Thoughts: I ordered one of these cards. Worked like a champ, free Assassin's Creed 4 which I have ZERO interest in.

So now I ordered a 2nd one of these video cards from Newegg which they gladly charged me immediately for it and I get another copy of AssAssin's Creed 4 again.... Whoop-tee-doo! Two days later Newegg voids my already approved, invoiced and charged video card and takes 5 Days to refund me MOST of my money. Notice I said VOID... not back ordered. That's a very important distinction!

Voiding a transaction means voiding the ENTIRE transaction unless the buyer approves a partial void/refund.

This card is advertised as $999.99 and you get a worthless Assassin's Creed 4 game for FREE

So Newegg sells me and charges me for one of these video cards even though they are out of stock. And by the way the card's webpage showed in-stock 5 seconds before I hit the purchase button. Couple days later they VOID my transaction but only refund $946.14 (cost of card plus shipping). They KEEP $59.99 for the post card serial number for Assassin's Creed 4 game. Just got it today. Haven't opened the bubble mailer but my 600 lumen flashlight reveals a post card sized card inside.

SOoooo.... Newegg baits people into buying a particular video card with offers of free games with them. People order the video card and all they get is the "Free" game serial number because the video card is out of stock. But Newegg sends the supposedly FREE game to you instead of voiding the ENTIRE order and voids the video card purchase only and only refunds the cost of the video card and then CHARGES YOU $59.99 for a free game.

A game card download serial number exactly like the one you can get on A-zon for $29.99.

And curiously when you do a search for "Assassin's Creed IV or 4" on Newegg' it isn't even listed/available for purchase.

But now here's the big catch... I already have this game which I will never play from my first Titan card. Now I have a second copy of the same worthless game and I had to pay $59.99 for this second one.

NOW if this card ever comes back into stock guess what? I order it again and I'll end up with a third copy of this useless game! AND I'll get to pay full price again too for the video card.

Where Newegg, is my refund for this post card with a serial number on it. I don't want it, never ordered it. I ordered a video card... not a game.

READ FULL REVIEW

Dale A.'s Profile

Display Name: Dale A.

Date Joined: 04/21/04

  • Reviews: 8
  • Helpfulness: 6
  • First Review: 12/03/07
  • Last Review: 06/18/14
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau