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Microsoft Surface Pro 3 12
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: This is a like new SP3 with a 1 year warranty from Microsoft. In terms of Pros, the SP3 speaks for itself - hands down, this has been the tablet to beat since it arrived. Performs well with Windows 10 Pro.

Cons: The price in my opinion is slightly high for what you're getting - but avoid the B grade refurbished items at all costs, been there, done that (scratches and gouges galore).

Other Thoughts: If you're looking to save some cash, this is the way to go. I purchased the SP3 to replace a year old Toshiba Encore 2 8" tablet, I wanted something with a bit more memory and power, the larger screen is nice too. I still have my trusty Toshiba Portege laptop and I use the SP3 as a tablet (generally while lounging at home), and it performs well in this regard.

Microsoft Surface Pro 3 Intel Core i5 4 GB Memory 128 GB 12.0
  • Verified Owner
  • Owned For: less than 1 day

Pros: See cons...

Cons: I ordered the Grade B core i5 128GB Surface Pro 3 - the labels on the box and the back of the tablet all had the right item number, however, the actual tablet in the box was the core i3 64GB Surface Pro 3. Typically these devices cannot be returned for refund, but Newegg took care of that issue.

Other Thoughts: Regarding the "Buyer beware" title - I haven't ordered a Grade B refurbished unit in a while, but the tablet had quite a few swirls/light scratches in the glass and significant scratches and gouges in the aluminum on the back side - I will say, this indicates the Surface Pro 3 can really take a beating! I would go for the Grade A or better yet the certified refurbished/like new Surface Pro 3

DELL Pro 11i Ultrabook / Tablet PC (2in1) - Core i5 4210Y 4GB RAM 128GB 10.8
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: As per previous review - lightweight, speedy, upgradable, etc.

Cons: See other thoughts:
- Buggy BIOS (some settings are available that shouldn't be)
- Incorrect image loaded at factory
- Tablet suffers from intermittent 3 to 5 second freezes/pauses during use

Other Thoughts: The Venue 11 Pro isn't quite ready for prime time, especially in a business environment - according to the Dell user forums, they're BIOS and firmware teams are working on the issues, but so far no fixes have been issued.

Currently, the Venue 11 Pro has a buggy BIOS - on the model for sale here on Newegg, there are options in the BIOS (for example, Intel Rapid Start and Intel Smart Connect) that should not be visible as they're only available on the i5-4300y vPro processor. Also, by default the TPM (Trusted Platform Module) is not accessible at boot and has the potential to brick the tablet - this is a BIOS defect and Dell has a knowledge base article detailing the issue (article ID 635018). Beyond the above mentioned problems, these tablets ship from the factory with an incorrect drive image (for example, the Intel Rapid Start software is installed and there is an 8GB partition on the SSD dedicated to the feature even though it does not work on this particular model).

Once Dell works out the kinks, I believe this tablet will be up to snuff, but until then it's probably best to play it safe and wait - especially if you intend to deploy this in a business environment.


Robert W.'s Profile

Display Name: Robert W.

Date Joined: 03/22/02

  • Reviews: 12
  • Helpfulness: 6
  • First Review: 10/05/12
  • Last Review: 11/28/15
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