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Pros: Worked well when I was running Windows XP. The signal strength was good enough to work with my router which was a couple rooms away.
Cons: I cannot get the card to function on Windows 7 64-bit. The driver installs and Windows acts like the card is functioning, but I cannot get it to detect any access points (my laptop detects 5+). The email support has not worked for me because the responses I get are mostly incoherent and hard to read.
Other Thoughts: I haven't tried their phone support, I'll give that a shot next. Be wary if you plan on using Windows 7 with this device.