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NETGEAR ReadyNAS 316 (RN31600-100NAS) Diskless System Network Storage
  • Verified Owner
  • Owned For: 1 month to 1 year

4 out of 5 eggs Re: Very buggy - Product rushed to market 07/12/2013

This review is from: NETGEAR ReadyNAS 316 (RN31600-100NAS) Diskless System Network Storage

Pros: The UI has greatly improved since the latest firmware update.

Cons: The user can still shoot themselves in the foot when setting up a TiVo server if they are not careful. However, Netgear support assures me they are putting safeguards in place to alleviate this issue.

Other Thoughts: Newegg will not let me edit my previous review, so I wanted to post a follow-up: After working some more with Netgear support, we were able to resolve all of the open issues I had. Netgear took my concerns into consideration and they are working on putting safeguards in place so that users aren't able to shoot themselves in the foot like I did with the TiVo server issue. I have been up and running fine for a couple of weeks now, with no problems.

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NETGEAR ReadyNAS 316 (RN31600-100NAS) Diskless System Network Storage
  • Verified Owner
  • Owned For: 1 month to 1 year

1 out of 5 eggs Very buggy - Product rushed to market 06/30/2013

This review is from: NETGEAR ReadyNAS 316 (RN31600-100NAS) Diskless System Network Storage

Pros: The hardware seems to be solidly built. The overall appearance is sleek and nice, and the front panel is neat. Drive insertion/removal is quick and easy with no tools required. If it weren't for the software, this would be a great system.

Cons: ReadyNAS OS 6 is very buggy. I have run into problem after problem in the two months I've owned this. In that two months, they've had 5 firmware updates, if that's any indication of how rushed to market their software is. I honestly feel like an unpaid beta tester here. After two months, I still don't feel comfortable having this be the *only* place I store a copy of my data. After all, if they can't even get the basic UI to work right, what are the chances that they could implement RAID correctly? I've had an open ticket with Netgear support for over a month now, touching on about 5 different issues, but they've proven to be largely useless in helping me.

Other Thoughts: This would be a really good NAS if it actually worked the way Netgear advertises it. But the software has a long way to go to be stable. I'm actually kind of shocked at some of the bugs I've encountered.

For example, when you initially start this (or do a factory reset), there is a default volume that gets created using RAID5. Now, I wanted a RAID6 volume for the extra protection, so I deleted the default volume, and created a RAID6 volume. Seems simple enough. But it turns out that the TiVo server's archive path has a default directory that resides in their default RAID5 volume. If you do what I did, the TiVo server's default path gets set to a null/empty string, and the root directory is used. The root partition is only about 5 gigs, so before you know it, the TiVo server fills up the root partition trying to backup the TiVo. Worse, there's no way to tell why your root partition is filling up short of SSHing into your box, which Netgear says may disqualify you from getting any support from them. Now, I didn't do anything fancy here, or even uncommon. But if they had did what I did just once in the lab (deleted the default volume and created a new one) and configured a TiVo, they would have found this bug so I wouldn't have to.

Unfortunately, I have to strongly recommend against buying this product, and probably any other Netgear NAS that runs their ReadyNAS OS 6.

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Ben L.'s Profile

Display Name: Ben L.

Date Joined: 11/07/01

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 06/30/13
  • Last Review: 07/12/13
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