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Seller#: 0UH8ISD14UKCWG119

eForCity Seller Profile 888-891-2489 Email This SellerEmail This Seller

*Note if you are having issues contacting us via the Newegg's message system, then please try emailing us directly at newegg-service@eforcity.com

eForCity is a one-stop shopping destination on all technology accessories at rock bottom prices. We carry a large collection of premium accessories from HDMI cables for HDTVs all the way to chargers and headsets for small gadgets such as cell phones and handheld video games.

Our prices are unbelievably low as we source directly from the manufacturers and cut down on excessive packaging to provide you with a great value without compromising our environment. A good majority of our products pass the tough European environmental standard, RoHS, to give you an extra peace of mind in safety on top of some of the usual certifications such as CE, UL and ISO in manufacturing processes. Many of our products are produced under the same assembly line as the name brand ones. We then pass the savings to the most important people in the world—you!

Further backed by our Unconditional Money-back Guarantee program, you are simply assured of a comfortable purchase experience with us.

See all products from eForCity

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (297 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 193 Reviews
newegg
65%
Good Rating + 4 28 Reviews
newegg
9%
Average Rating + 3 7 Reviews
newegg
2%
Poor Rating + 2 5 Reviews
newegg
2%
Very Poor Rating + 1 64 Reviews
newegg
22%

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Reviewer Seller Review
Brandon
Order Date : 4/30/2012

Rating + 1 2 Weeks Later.... Nothing

Never got my product. No response from eForCity. I purchased the product not knowing it wasn't from NewEgg directly. I will NEVER make that mistake again.

STAY AWAY!

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Kwondissimo
Order Date : 4/29/2012

Rating + 5 Shopping xbox accessory

shipping was reasonably fast, item quality was excellent, overall an excellent buy, nothing to complain really.

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F0R5AK3N
Order Date : 4/25/2012

Rating + 5 Works Great

Just what I needed at a great price

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cdyedmissy
Order Date : 4/20/2012

Rating + 5 Awesome

Excellent price quick ship, can't beat.

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grumpy
Order Date : 5/3/2012

Rating + 5 good product

My order was as stated and arrived in a timely manner.
Will purchase from them again.

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miatapaul
Order Date : 4/25/2012

Rating + 5 quick and cheap!

I ordered 3 cell phone accessories, and they sent three, but one was a charger instead of a case. I called them and the same day they had the case in the mail, and threw in a free screen saver for my trouble. They also told me to keep the charger. I am not sure how they can offer stuff so cheap and have free shipping. I hope they keep it up though.

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7minutesaikyo
Order Date : 4/25/2012

Rating + 5 Good price, fast shipping

Managed to get an iPhone case for a quarter of what it would cost at a physical store. It also shipped very fast for free, so I ended up saving much more than I would have normally.

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N/A
Order Date : 4/25/2012

Rating + 5 Excellent product

Exactly as described. Excellent product. Excellent value. Excellent shipping. Very satisfied.

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gd
Order Date : 4/24/2012

Rating + 1 too bad

no good

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N/A
Order Date : 4/22/2012

Rating + 5 Willing to take care of an issue

The USPS butchered the delivery of my purchase, leaving it very late and delivered fours zip codes west of my post office. eForCity offered to completely replace and reship the order to me roughly 24 hours after my initial request for resolution to my shipping issue.

I simultaneously opened a case with the USPS and they were able to reroute my original package to me--the product of which was of a nature such that this was acceptable--so I did not need eForCity to reship. That said, their quick willingness to resolve my issue has earned trust with me. I will consider them for future purchases.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Standard Return Policy:

    • Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date
    • Return for replacement: Within 30 days from the Invoice date
    • Defective Products: Credited refund for purchase price to original method of payment
    • 15% restocking fee may apply

    All returns require an RMA (Return Merchandise Authorization) number. All items returned without RMA number will be refused.

    All returns must include the following:
    1. Original packaging (manufacturer's box, plastic bags, etc.)
    2. Original intact UPC barcode. Removal of the UPC code voids eligibility of return regardless of RMA or credit request status.
    3. Valid RMA is REQUIRED on every return package. You can obtain the RMA number by contacting us at Newegg-rma@eforcity.com with your Invoice Number or Order Number.
    4. Original packing slip if applicable
    5. Complete accessories (antennas, remote controls, batteries, software disks, etc.)
    6. Manufacturer documentation (manuals, warranty cards, registration information, etc.)
    The RMA number must be written on the invoice or shipping box. The RMA number must NOT be written on the original manufacturer's packaging or will be refused and returned at your cost and without credit approval.

    eForCity in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.

    Manufacturer's Warranties

    • Return for refund: Not offered
    • Return for replacement: Not offered

    eForCity does NOT offer any returns on any products under Manufacturer's Warranties return policy unless it's a wrong item shipped case or never opened items. All items must be returned in the original brand new condition or will be refused at customer's cost.

    Products listed under Manufacturer's Warranties return policy must be returned directly to the product manufacturer for repair or replacement. Warranty policy provided by the product manufacturer may require any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item.
RMA instructions
    Return Method :

    Please include a copy of your original invoice with your return order. Please include a brief note on the invoice if you have any additional information or comments that you would like to provide.

    To return your order, simply send email to:
    Newegg-rma@eforcity.com with the invoice number and return item(s) information.
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