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Seller#: 0UH8ISD14UKCWG119

eForCity Seller Profile 888-891-2489 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from eForCity See all products from eForCity

*Note if you are having issues contacting us via the Newegg's message system, then please try emailing us directly at newegg@eforcity.com

eForCity is your one stop shopping destination for electronic accessories at rock bottom prices! We carry a large collection of premium accessories, from HDMI cables for big screen HDTVs to cases and headsets for handheld gadgets like smart phones to everything in between!

Backed by our Money-back Guarantee program, you are assured of a comfortable purchase experience with us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4,190 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,642 Reviews
newegg
63%
Good Rating + 4 763 Reviews
newegg
18%
Average Rating + 3 236 Reviews
newegg
6%
Poor Rating + 2 116 Reviews
newegg
3%
Very Poor Rating + 1 433 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 2/9/2015

Rating + 1 Dissatisfaction with product

I recently purchased a new Sansung lithium battery for my Intercept cell phone, but when I received it, I discovered that the battery, which was supposed to be new, was five years old. It works less well than the old battery I had hoped to replace, and is therefore worthless.

Did you find this review helpful? Yes No

N/A
Order Date : 1/31/2015

Rating + 1 Junk

the item didn't work at all and I just simply didn't send it back because it only cost $3

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N/A
Order Date : 2/11/2015

Rating + 5 Fast Shipping

Great price on batteries and the shipping was fast even though my order was small.

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Sandy.
Order Date : 1/13/2015

Rating + 1 Paid for something I never got

I never received the screen protecter I paid for .

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N/A
Order Date : 1/19/2015

Rating + 1 Didn't receive the order

I didn't receive the order, although, according to the tracking number it was shipped to my address.

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N/A
Order Date : 2/4/2015

Rating + 5

they delivered my cougar nx300 case not broken and in one peace

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N/A
Order Date : 12/25/2014

Rating + 5

Great cables for USB drives and cell phones that take the usb 3.0.

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miss.twinkles
Order Date : 8/6/2014

Rating + 5

A++++++++ Fast shipping, awesome products, excellent prices..

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MRN
Order Date : 1/11/2015

Rating + 5 Very good seller

Fast delivery, perfect cable.

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Diver Joe
Order Date : 1/20/2015

Rating + 5 Real OEM

In a world full of knock-off electronics, it's nice to buy real OEM rechargeable batteries for a great price! Thanks!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Standard Return Policy:

    • Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date
    • Return for replacement: Within 30 days from the Invoice date
    • Defective Products: Credited refund for purchase price to original method of payment
    • 15% restocking fee may apply
    All returns require an RMA (Return Merchandise Authorization) number.
    All returns must include:
    1. Original packaging (manufacturer's box, plastic bags, etc.)
    2. Original intact UPC barcode. Removal of the UPC code voids eligibility of return regardless of RMA or credit request status.
    3. Valid RMA is REQUIRED on every return package. You can obtain the RMA number by contacting us at Newegg@eforcity.com with your Invoice Number or Order Number.
    4. Original packing slip if applicable
    5. Complete accessories (antennas, remote controls, batteries, software disks, etc.)
    6. Manufacturer documentation (manuals, warranty cards, registration information, etc.)
    The RMA number must be written on the invoice or shipping box. The RMA number must NOT be written on the original manufacturer's packaging or will be refused and returned at your cost and without credit approval.

    Manufacturer's Warranties
    • Return for refund: Not offered
    • Return for replacement: Not offered
    eForCity does NOT offer any returns on any products under Manufacturer's Warranties return policy unless it's a wrong item shipped case or never opened items. All items must be returned in the original brand new condition or will be refused at customer's cost.
    Products listed under Manufacturer's Warranties return policy must be returned directly to the product manufacturer for repair or replacement. Warranty policy provided by the product manufacturer may require any returns, repairs etc. be requested and processed directly by the consumer (or ""end-user"") of the item.

    Seasonal Products
    1. Return for refund: Within 15 days from the Invoice Date (restrictions applies: Wrong ship / Defective** ONLY)
    2. Return for replacement: Not offered
    eForCity® does NOT offer any returns on any products unless it's due to wrong item shipped or defective item **(manufacture defect only; Defect due to user error excluded). All items must be returned in the original brand new condition within 15 days from the invoice date. All returns other than the listed conditions will be refused at customer’s cost. eForCity® in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or wrong item shipped.

    DVD, Movie, Return Policy
    • Return DVDs for refund: Within 30 days (must be unopened, still in its plastic wrap)
    All DVD, Movies must be returned within 30 day of the Invoice date. All returned DVDs, Movies must be in brand new condition (unopened, still in its plastic wrap). All opened non-defective returns will be refused at customer's cost. For defective and wrong shipped DVDs / movies, we will offer refund at its original purchase price only, no replacement is offered. For wrong shipped DVDs / movies, they must be returned in the original brand new condition, never opened and still in its plastic wrap. All of our DVDs are Region 1 movies; we are NOT responsible for accepting returns due to purchase of wrong Region code DVDs.

    Action and Toy figures Return Policy
    * No returns accepted unless defective products. Defective item must be reported within 7 days from the delivery. Please contact us to obtain the RMA number; All items returned without RMA number will be refused. The return must be complete and include all parts from the package including packaging material, UPC barcode and Manufacturer documentation.

    Pet Product Return Policy
    • Return for refund : 30 days from the invoice date
    • Return for replacement: Not offered
    • All items must be returned in “New” condition



    eForCity® in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or wrong item shipped.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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