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Seller#: 0UH8ISD14UKCWG119

eForCity Seller Profile 888-891-2489 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from eForCity See all products from eForCity

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eForCity is your one stop shopping destination for electronic accessories at rock bottom prices! We carry a large collection of premium accessories, from HDMI cables for big screen HDTVs to cases and headsets for handheld gadgets like smart phones to everything in between!

Backed by our Money-back Guarantee program, you are assured of a comfortable purchase experience with us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5,207 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3,336 Reviews
Good Rating + 4 961 Reviews
Average Rating + 3 288 Reviews
Poor Rating + 2 131 Reviews
Very Poor Rating + 1 491 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/16/2015

Rating + 5 eForCity 2.4GHz 6 Buttons 1 x Wheel 2400 DPI Wireless Optical Gaming Mouse

No complaints. Bought 2 different color mice for my kids to play and do online school. They work great. Quick delivery.

Did you find this review helpful? Yes No

Andrew M.
Order Date : 7/22/2015

Rating + 5 Product Good; Free Delivery is Slow

Some products shipped from abroad for free take weeks to arrive. That's totally OK if free delivery is more important than fast delivery.

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Order Date : 7/19/2015

Rating + 2 not on top of it

I ordered a battery for my cell phone as new, and I receive it USED. My evidence, scratches on the gold where the battery connects, and scratches and smudging on the battery itself. The other issue, and it really is no breaking point for me since the battery price was VERY affordable, and free shipping to boot, but, it was 3-5 day shipping, it took 4 days for them to ship out the battery, and another 6 to get here.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/28/2015

Rating + 5 Superb!

It's always a pleasure to deal with NewEgg - they are fast and reliable and there when you need them!

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Order Date : 6/6/2015

Rating + 1 Wrong product

Received a battery instead of the hood. Seller is not responding,.

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Order Date : 5/31/2015

Rating + 1 Didn't Match what I Ordered

I thought I was getting a rubberized cased with a keyboard cover. What I got was a cheap plastic cover with nothing for the keyboard. Asked for replacement - no response!!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/15/2015

Rating + 5 Fast Shipping, Good Product.

Product arrived quick, product as described, Good Quality.

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Order Date : 5/23/2015

Rating + 1 sad to here

My purchase through the marketplace was a nightmare. Basically I was left to deal with a seller who didn't speak english and had to deal with the problem through my Credit card company. Newegg is a shell of its former self. Between shananigans with prices and customer service reps with attitudes ....I'm done.

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Order Date : 5/5/2015

Rating + 5 Great Prices

Great prices! Item was exactly how it was described in the listing.

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Order Date : 5/10/2015

Rating + 1 Horrible buying experience

Ordered product, was charged three times for the same thing and battled for two weeks to get a refund. I'm still out $9 in bank fees. Never again will I shop here. But feel free to give me the rest of my money!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Standard Return Policy:

    • Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date
    • Return for replacement: Within 30 days from the Invoice date
    • Defective Products: Credited refund for purchase price to original method of payment
    • 15% restocking fee may apply
    All returns require an RMA (Return Merchandise Authorization) number.
    All returns must include:
    1. Original packaging (manufacturer's box, plastic bags, etc.)
    2. Original intact UPC barcode. Removal of the UPC code voids eligibility of return regardless of RMA or credit request status.
    3. Valid RMA is REQUIRED on every return package. You can obtain the RMA number by contacting us at with your Invoice Number or Order Number.
    4. Original packing slip if applicable
    5. Complete accessories (antennas, remote controls, batteries, software disks, etc.)
    6. Manufacturer documentation (manuals, warranty cards, registration information, etc.)
    The RMA number must be written on the invoice or shipping box. The RMA number must NOT be written on the original manufacturer's packaging or will be refused and returned at your cost and without credit approval.

    Manufacturer's Warranties
    • Return for refund: Not offered
    • Return for replacement: Not offered
    eForCity does NOT offer any returns on any products under Manufacturer's Warranties return policy unless it's a wrong item shipped case or never opened items. All items must be returned in the original brand new condition or will be refused at customer's cost.
    Products listed under Manufacturer's Warranties return policy must be returned directly to the product manufacturer for repair or replacement. Warranty policy provided by the product manufacturer may require any returns, repairs etc. be requested and processed directly by the consumer (or ""end-user"") of the item.

    Seasonal Products
    1. Return for refund: Within 15 days from the Invoice Date (restrictions applies: Wrong ship / Defective** ONLY)
    2. Return for replacement: Not offered
    eForCity® does NOT offer any returns on any products unless it's due to wrong item shipped or defective item **(manufacture defect only; Defect due to user error excluded). All items must be returned in the original brand new condition within 15 days from the invoice date. All returns other than the listed conditions will be refused at customer’s cost. eForCity® in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or wrong item shipped.

    DVD, Movie, Return Policy
    • Return DVDs for refund: Within 30 days (must be unopened, still in its plastic wrap)
    All DVD, Movies must be returned within 30 day of the Invoice date. All returned DVDs, Movies must be in brand new condition (unopened, still in its plastic wrap). All opened non-defective returns will be refused at customer's cost. For defective and wrong shipped DVDs / movies, we will offer refund at its original purchase price only, no replacement is offered. For wrong shipped DVDs / movies, they must be returned in the original brand new condition, never opened and still in its plastic wrap. All of our DVDs are Region 1 movies; we are NOT responsible for accepting returns due to purchase of wrong Region code DVDs.

    Action and Toy figures Return Policy
    * No returns acc
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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