eForCity Seller Profile
888-891-2489
|
|||||||||||||||||||||||||||||||||||||||||||||||
Email This Seller
See Seller Store
See all products from eForCity
|
Review Summary
(3,596
Reviews
):
 
  
|
||||
| Excellent |
|
2,333 Reviews |
|
|
| Good |
|
703 Reviews |
|
|
| Average |
|
198 Reviews |
|
|
| Poor |
|
92 Reviews |
|
|
| Very Poor |
|
270 Reviews |
|
|
| Reviewer | Seller Review |
|
6/17/2013 2:45:21 PM
They sell quality items cheap and they ship them quickly. Can't say much more about eForCity. I order most of my cell phone accessories from them because they are so good and so cheap! Thanks eForCity!
Did you find this review helpful?
|
|
6/12/2013 10:00:49 AM
ordered twice now without issue
Did you find this review helpful?
|
|
6/11/2013 2:28:00 PM
The charger is great even better than i expected very useful, shipping was also fast i appreciate that, only problem is that the micro usb cable that came with it broke. The casing on the micro end came off the metal when i pulled it out of my phone and i pulled the plug out by the end not the wire. So unfortunately i cannot use the cable anymore.
Did you find this review helpful?
|
|
6/11/2013 4:06:35 AM
Purchased a case for my iPhone 4. Ad said case includes belt clip and screen protector, but when it arrived it was just the case. I contacted eForCity by email about it and was told "Sorry product is case only." Then I found the listing again, still listing the additional belt clip and screen protector as being included. Sent them screen caps of the ad and asked them to please send product as described. After forwarding the same email to them 3 more times, I finally received the same "Sorry, product is case only" reply. Buyer beware.
Did you find this review helpful?
|
|
6/9/2013 7:13:43 PM
Made my Mac look great
Did you find this review helpful?
|
|
6/6/2013 4:41:13 PM
Ordered 2 packs of AAA batteries on June 1. They shipped June 3. Delivery date: June 10!!! Unless you don't need the stuff anytime soon, try a different seller, or pay for fast shipping.
Did you find this review helpful?
|
|
6/3/2013 6:43:45 PM
shipped on may 20th and still have not received them
Did you find this review helpful?
|
|
6/1/2013 4:59:35 PM
Universal Car Audio Cassette Adapter Never Worked.
Did you find this review helpful?
|
|
6/1/2013 3:50:28 PM
shipping is so slow
Did you find this review helpful?
|
|
5/31/2013 8:35:15 PM
I was kind of worried when I read some of the other reviews about shipping times and I saw that the shipping time would be 5 to 7 business days. I had purchased other items along with this item and I had purchased 2 day shipping for the other newegg items. The eForCity had it shipped to me with in 2 days! Thank You!! For the great price point and shipping time, I would purchase from them again!
Did you find this review helpful?
|
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
RMA Policy
- Standard Return Policy:
• Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date
• Return for replacement: Within 30 days from the Invoice date
• Defective Products: Credited refund for purchase price to original method of payment
• 15% restocking fee may apply
All returns require an RMA (Return Merchandise Authorization) number. All items returned without RMA number will be refused.
All returns must include the following:
1. Original packaging (manufacturer's box, plastic bags, etc.)
2. Original intact UPC barcode. Removal of the UPC code voids eligibility of return regardless of RMA or credit request status.
3. Valid RMA is REQUIRED on every return package. You can obtain the RMA number by contacting us at Newegg-rma@eforcity.com with your Invoice Number or Order Number.
4. Original packing slip if applicable
5. Complete accessories (antennas, remote controls, batteries, software disks, etc.)
6. Manufacturer documentation (manuals, warranty cards, registration information, etc.)
The RMA number must be written on the invoice or shipping box. The RMA number must NOT be written on the original manufacturer's packaging or will be refused and returned at your cost and without credit approval.
eForCity in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.
Manufacturer's Warranties
• Return for refund: Not offered
• Return for replacement: Not offered
eForCity does NOT offer any returns on any products under Manufacturer's Warranties return policy unless it's a wrong item shipped case or never opened items. All items must be returned in the original brand new condition or will be refused at customer's cost.
Products listed under Manufacturer's Warranties return policy must be returned directly to the product manufacturer for repair or replacement. Warranty policy provided by the product manufacturer may require any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item.
Seasonal Products
1. Return for refund: Within 15 days from the Invoice Date (restrictions applies: Wrong ship / Defective** ONLY)
2. Return for replacement: Not offered
eForCity® does NOT offer any returns on any products unless it's due to wrong item shipped or defective item **(manufacture defect only; Defect due to user error excluded). All items must be returned in the original brand new condition within 15 days from the invoice date. All returns other than the listed conditions will be refused at customer’s cost. eForCity® in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or wrong item shipped.
DVD, Movie, Return Policy
• Return DVDs for refund: Within 30 days (must be unopened, still in its plastic wrap)
All DVD, Movies must be returned within 30 day of the Invoice date. All returned DVDs, Movies must be in brand new condition (unopened, still in its plastic wrap). All opened non-defective returns will be refused at customer's cost. For defective and wrong shipped DVDs / movies, we will offer refund at its original purchase price only, no replacement is offered. For wrong shipped DVDs / movies, they must be returned in the original brand new condition, never opened and still in its plastic wrap. All of our DVDs are Region 1 movies; we are NOT responsible for accepting returns due to purchase of wrong Region code DVDs.
eForCity® in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.
RMA instructions
- Return Method :
Please include a copy of your original invoice with your return order. Please include a brief note on the invoice if you have any additional information or comments that you would like to provide.
To return your order, simply send email to:
Newegg-rma@eforcity.com with the invoice number and return item(s) information.
