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Seller#: 0UH8ISD1C3BQWGF06

eHobbies Seller Profile 562-921-7613 Email This SellerEmail This Seller  See all products from eHobbies See all products from eHobbies

eHobbies delivers fun to people of all ages through the passionate pursuit of their hobbies.

As one of most prominent online retailers of hobbies, we've been serving hundreds of thousands of new and loyal hobbyists since 1999. Today, we have become the trusted virtual destination for radio controlled vehicles, plastic models, slot cars, model railroading, educational science kits, model rocketry, diecast collectibles and more. Our world class team of experts constantly strive to offer you the latest digital technology advances in R/C hobby products, trains and slot cars as well as the newest and hottest model kit releases.

Our philosophy is simple: offer you the best selection in hobby and toy products with exceptional values, super fast delivery and extraordinary customer service. We have over thousands of products to choose from - all with the privacy, security and most of all convenience of online shopping. Because we ship from multiple warehouses across the country, we are positioned to serve you better.

We strive to continually improve our website and your shopping experience from receiving your feedback. If you have any questions or comments, feel free to email us at hobbyhelp@eHobbies.com.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
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Excellent Rating + 5 0 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 0 Reviews
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Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    eHobbies wants you to be completely satisfied with your purchase. Our return policy is simple; we will accept any items ordered from eHobbies within 30 days of receipt if the following conditions are met:

    Item(s) cannot be used and must remain in original packaging. Any form of assembly, painting or alteration of any material is considered to be used and non-returnable. If the item meets these requirements, a full refund, minus shipping cost will be refunded to the billing party. If your item has been opened and you simply do not like the item(s), ordered the wrong item(s), or it just wasn't what you expected, a refund can be issued, minus shipping cost and a 20% restocking fee. The item must be in brand new and resalable condition. Hazardous materials will NOT be accepted back as a return due to Department of Transportation regulations.

    If your item has been damaged in shipping, please refuse the package if possible. If you have already accepted the item and realized the item has been damaged after you have opened the package, please contact eHobbies immediately and either a call tag will be issued or the item replaced. Either way, eHobbies will replace the items immediately at no cost to you. If your item(s) contains defective or missing parts, please contact us immediately. In most cases, the manufacturer has requested that the customer contact them directly, especially if the defect is found after the item(s) has been used. If you choose to not contact the manufacturer and wish to return the item(s) to eHobbies, a refund can be issued, minus shipping cost and a 20% restocking fee. To initiate a return, contact us via the form above with an explanation for the return. eHobbies will issue you an RMA (Return Merchandise Authorization) number that will need to be written on the shipping box. eHobbies will NOT accept any returns without an RMA number marked on the outside of the shipping box. The customer is entirely responsible for return shipping costs as well as items lost in transit, so we recommend you use a shipper such as FedEx or UPS where the package can be tracked and insured.

    When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages. Final approval of any refund amount is based on final inspection from eHobbies Operations Department.

    Special note on International Orders (Canada & Puerto Rico): All sales are final and items are not returnable.
RMA instructions
    Email hobbyhelp@ehobbies.com for RMA instructions.
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